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Anisha H
Customer Reviews for Dropcell
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best uhaul place I had so far. Omar was very nice and helped me through the rental process fast and easy. Vehicle was clean. Definitely coming back to this place, plus they take UPS and FedEx packages, so me and my wife will be visiting this place more often now.
MUHAMMAD ZVery good service
Edgar PPlease clean your vehicles and ensure that you are billing customers with accurate information. I was charged a fuel surcharge and nearly 200 miles more than I used.
Kipp CStore opened 30 minutes late after my reservation.
marcos pPlease send the correct location of the truck before and also please send the code to locker box which has keys. Wasted one hour of the booking for both of them
Inthisar KThe representative is attentive.
Aung KEverything was good, except for pricing. I moved nearby, but had to keep the van for 2 extra days because I moved everything myself and didn't visualize how many things I had plus accounting 4 flights of stairs w/ no elevator was rough. Didn't expect the price to be so high, but it is what it is. No longer do I have to climb 4 flights of stairs ever in my life, so thank you U-Haul!
OLGA ETrain employees on how to assist customers with their U-haul rental. Lost time on my rental because of it.
Isaias A