Customer Reviews for West Mobile Auto Outlet LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of West Mobile Auto Outlet LLC
Guys were a pleasure to work with. I would use them again and will recommend them to friends and family!
It was explained to me that this location was limited in what they could get in, at first the gentleman wanted me to take the truck to another location but finally agreed to let me drop it off there.
The insurance on line for the u-haul was $8.00, but when I picked up the unit it was $16.00. Then, when I turned it in the insurance was $10.00. This sounds like the pricing of a 3rd world country. Can you guys please get consistent pricing? Thanks.
Equipment I reserved was not with the vehicle and not on location. Vehicle had to be turned in due to a leak in the cao of the cab. I was rushed out the door, no customer service. Worst experince with uhaul to date.
The U-haul sign was tiny, barely viable from the road. We passed the location twice before seeing it. We returned the truck on a Sunday; they were closed and the parking lot was gated off. We had to leave the truck on another property. The name of the facility was not given on the contract, had to call an unhelpful woman to get it. Very frustrating.