Customer Reviews for Wild Bills
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Wild Bills
I ordered the 26 foot truck and car carrier with boxes and tape. When I arrived, the truck was beaten up, the trailer was in three feet of grass. No boxes, no tape. The truck needed water every ten miles and the oil lamp came on intermittently. I was told (by website) that I should arrive in the vehicle I was to transport because a U-Haul representative would use their expertise to make sure it was loaded on to the carrier correctly, however, when I asked about this, the representative said that it was NOT his duty and he risked liability by helping. It was one of the worst product experiences of my life. If you wish to do better, maintain your trucks, create a universal receipt mechanism so customers and U-Haul representatives understand their role within the organization and remember, folks shop with their eyes so, try to represent that in every way you can.
have someone there to help customers when yall are open, i waited 30 min before i seen anyone an i walked around the whole store
Awesome - thanks so much! :-)
Did NOT have the trailer I reserved so had to rent a truck. Then I was told to drop it off "anywhere" in Orlando but not given an address (or number) for the 24 hour drop off site I needed since it was a Saturday. Will NOT recommend this to anyone!
very nice and efficient operation
Have me drop off where I put down when I reserved it would be better.
It was a run down building not a proffecinal facility at all and could be very scary no lighting and parking was a dirt lot or street .
There was no one up front had to yell for someone to come up front 4 times getting louder each time. The person seem more worried about what he was doing instead of customers. He said he was out back working and he couldn't hear me, make it sound like he was alone, but after a few minutes a couple of his workers came from the back, so he was not alone therefore I should not have to had yell for someone to help me . I would not recommend this place to anyone
The employees were very friendly and down to earth.
Good place to do bussiness with.
Scary location in bad part of town!