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Jonathan Duerksen
Customer Reviews for Wildomar Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful customer service. Easy process. Everything went very smoothly.
Patrick NoyesNothing
kathryn kirkseyWhen returning online video was great. But was not able to fill information of return. Also customer service was not helpful. It was a recording only.
luis hernandezYour the best thank you
William CarterNothing I was very happy with the service provided.
Cecilia MunsonWe have rented from the location on Mission Trail often and have had a great experience at this location.
DANIEL EDWARDSHad to go back and have one of the tiedown straps replaced before we could load. The fraid strap was too short and unsafe to use. Disappointed that was not done earlier and required a return visit.
Jeffrey JedinakGuy was very helpful.
Mathew DeckerSomeone called just before I was going to drop the trailer off and I told them within an hour. She didn't say anything about them being closed at lunch. We get there and of course its closed, so we followed the directions and left it there. Hopefully all went well because I haven't got any kind of confirmation on the drop off.
Tim WatanabeSuper easy. Friendly guy who runs it. Great costs.
Chantel CarterGreat customer service from the Teck very helpful and knowledgeable on the equipment. I would recommend this facility and equipment to family and friends.
Ismael CasasAwesome service
Scott BarbiereNothing, don't know his name but he was very helpful!
David HemmingsenGreat job!
James CruzFast and friendly.
Steve DavenportDifficult entry and small area
Tracy JonesThis is one of the best U-Haul locations in the area. Vehicles are always ready, clean and the transaction process is smooth and simple. Patrick and his team are very professional!
Kinda JessopFriendly knowledgeable staff
Martin DahlkePatrick was efficient and professional!
Larry Vanngreat service, very helpful
chris olivaEverything was perfect and the guy was very helpful
shannon casillasGreat customer service, fast, and helpful!
Lindsey MashchakHighly recommend this location. Great, courteous service and the van I rented was clean
Maliha WilliamsonCover the ground with asphalt
JAMES THOMASBad location no customer parking , and after hours drop off
Michael BurrellJust keep up the good work.🙂👍
Robert JohnsonIt will have the lowest of rating until dispute has been settled! Truck was givin to me with incorrect gas reading AND starting mileage so claiming I drove 100 miles when in fact I drive 15 ! And I was charged ! I have proof of both however being forced to wait 72 hours ! Very very unhappy customer !
Ingrid BaarsAmazing customer service
William KendrickThe gentleman who helped us very perfessional and courtesy customer service. Thank you so much
Perelini WaialaeGreat people
DOUGLAS ARQUETTEProper installation of trailer
Laverne RembertAwesome customer service.
William KendrickSimply to best. Equipment, location, customer service, availability, courtesy, and pricing. Excellent because there isn't a higher rating.
John EdwardsThe customer service was excellent
Francisco CardozaGreat service!
rudy gonzalezSuper fast service. Called store directly and received a instant reservation.
CARL LANDONYou are already doing everything ...thanks for your service...happy Hallidays
Concepcion MartinezHad a glitch with the charges of my rental but they took care of it. These guys are good honest people. Highly recommend going here.
susan newellLocation was closed during listed open hours Prevented return of equipment I had to call and resolve on phone Uncomfortable leaving equipment outside locked area
Quinton GopenI can’t think of any improvements being needed
Kevin MarshCharged me 25 bucks for light dirt on the seat and then charged me for 2 gallons of gas after I had just put in a gallon if gas and had only driven 20 miles
Travis BooneCheck out was easy too. Liked that a call was placed to remind me of the dropoff time. My receipt with all details were emailed to me instantly.
Maria MerazNothing
Michael EdwardsRented a 7 x 4 trailer. Was told the trailer would fit a golf cart that was a tad shorter then 7 x 4 but the trailer is no where close to 7 x 4. I have tons of pics but the trailer is only 3 foot wide
Joshua LokuanGive upfront pricing at time of rental and not charge for mileage upfront
Paul kenneyEverything was well maintained the employees were very nice the place was well maintained and clean
Sophia Williamson-BrownI had reserved this equipment for 7:00 am at the Murrieta location. The night before I was due to pick it up I was informed that it was not available at the reserved location but that one would be available at Wildomar at 9:45 am. I called, told them this was unacceptable, and one was secured for me at 8 am in Wildomar. The people in Wildomar did everything they could to help, great job, but last-minute changes (especially when I had made a reservation beforehand) are not really acceptable…
David AdamsThese representatives for uhaul were nothing less than top notch! 5 star 5 star Best experience I’ve ever had! James Renick
James RenickVery quick service, equipment clean just the workers have actitud so rude.
Elizabeth DiazTake the time to actually walk the truck with me check the gas and miles while I’m there and be a little more polite
Alejandro CarrilloGreat service. Great experience.
Alfredo FuentesVery friendly and personable. Was very understanding of our situation and helpful!!! Highly appreciated and will be recommending!
toni randellStay open later on Sunday.
mark orabonaHelpful staff.
Nilton HuamanchumocastilloIf you want the trucks parked in a certain place have signage customers can see and don’t be rude to them
Chad CostanzoCamille was great. Friendly and very helpful. The local was very close to my home so very convenient.
Gloria Hinkens