Customer Reviews for Woods Sandy Hook Store
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Woods Sandy Hook Store
The customer service was very good. They were nice people to deal with.
They do a booming business could use a bigger parking lot
The allowed us to return the truck after hours which was very helpful.
They were also very friendly and provided prompt service
The rental process is too long. It needs to be streamlined down to 5 minutes max. I have rented here 3 times and it takes about 20 minutes to complete the process.
Staff not helpful or knowledgable about equipment or their own computer system. Trailer not maintained, turning signal burnt out on trailer (verified that it was not our connection)
Mileage fee too high. Will not rent again soon.