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Sherryl V
Customer Reviews for Postal Plus LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don't promise things your people don't want to deliver.
CHARLES gHave fuel in the trucks before giving the keys to the customers and honoring your word about the fuel requirements if a customer fuels the truck, also don’t add additional fees and price changes when returning the vehicle. These things will make someone not want to use your service
Joshua HGreat experience
Steven MThank you
deborah mProfessional, fast and clean location. I will definitely use them again.
MONIQUE VWhen I was checked out it said 1/4 take of gas in my paperwork. There really was not and 1/8. I put in the gas because it hate what my paper wok said but it wa wrong. Other than that everything was fine
BRADFORD SVery good service and helpful and friendly staff. Glad I found this Uhaul location. I plan to go back any time we need to rent a truck or van. And would recommend it to others. Thank you.
Steve mHe gave us the wrong prices and at the end it came out 30 bucks more than he said and didnt explain good how everything was this was our frist time renting a uhual an last
YESENIA OThe staff was knowledgeable and efficient and caring
Toni LDidn't like the service the truck was to be return at 9 but had to wait way after 9 because they were late opening hidden fees and truck was dirty and nasty I will not rent another truck from this place very unprofessional
mARSHA RVery friendly, left happy.
VALERIE AI was given the keys to the wrong vehicle as indicated on the receipt invoice. Manager had to take me to the correct vehicle. Took 30 min to check out vehicle when I was the sole customer at the location.
John WThe truck had bad breaks the engine sounded horrible the truck wouldn’t go over 50 mph. The truck had leaks in the roof of the box and all of our stuff got soaked from rain.
MARCIE MMaybe not charge 20 miles when the customer is only driving 1.5 miles? Also, reimburse the customers for the miles that the cashier got over on them. 20 miles? Are you kidding me?
SYLVIA A