Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wasn't sure how to adjust the side mirrors. Van was surprisingly easy to drive and felt fairly powerful. I never felt sluggish or strained while driving it. Folks at this location were very nice.
Jason McRoy
Rating:
4.0
Nothing everything was Great
mark peck
Rating:
5.0
Brenda is the BEST ! I've had some REAL BAD experiences lately with Uhaul, isaid I never go to Uhaul again , I do if I can get the equipment from Brenda!
Deborah Chelius
Rating:
3.0
Customer did not leave a comment.
Leigh Hunt
Rating:
5.0
Customer did not leave a comment.
DAVID BRAGE
Rating:
5.0
I could not have done it any other way. Wonderful company.
Tyler Garrison
Rating:
4.0
Customer did not leave a comment.
christy mcgrew
Rating:
4.0
Customer did not leave a comment.
Julia Mcgovern
Rating:
5.0
When I dropped off my trailer the guy there was also very helpful and friendly.
Ryan Hocker
Rating:
3.0
The people were super nice! But my unit was infested with mice and a lot of my belongings were destroyed, and pooped/peed on. I would recommend this place to a friend ONLY if they fix there mice problem.
Mariah Escamillo
|
Overall Experience
Rating:
5.0
Wonderful owners! Very professional. We’ve had 3-5 units with them through the years and have been treated well!!
Juie Nelson
Rating:
5.0
Customer did not leave a comment.
Philip Gorman
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
geoff gifford
Rating:
5.0
Customer did not leave a comment.
Saul Martin del campo
Rating:
5.0
Customer did not leave a comment.
Justin Henderson
|
Overall Experience
Rating:
5.0
Made it easy for me! Appreciate it!!
Donna Malatesta
Rating:
4.0
Customer did not leave a comment.
John Kobald
Rating:
5.0
Ok good
Saul Martin
Rating:
5.0
Customer did not leave a comment.
Andre Martinez
Rating:
5.0
Customer did not leave a comment.
Jenny talavera
Rating:
5.0
Customer did not leave a comment.
Elizabeth Leonard
Rating:
5.0
Customer did not leave a comment.
Jon States
Rating:
4.0
Customer did not leave a comment.
Marilyn Wheatley
Rating:
5.0
Great people. Helpful
Evan Djikas
Rating:
5.0
Customer did not leave a comment.
chris lacy
Rating:
5.0
THIS REVIEW IS FOR THE DROP-OFF LOCATION OF PINEDOG AUTOMOTIVE, OF FORT COLLINS, COLORADO; WHO WERE & ARE MOST PERSONABLE & PROFESSIONAL REPRESENTATIVES 4 U!
Jeffrey Haswell
Rating:
5.0
Customer did not leave a comment.
Mel Lutz
|
Overall Experience
Rating:
5.0
Brenda is so wonderful, she really pays attention to your every need !
Deborah Chelius
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Terrence Kneebone
Rating:
5.0
Customer did not leave a comment.
leroy jadodinski
Rating:
5.0
Customer did not leave a comment.
Mark Wollert
Rating:
5.0
Customer did not leave a comment.
John Fechisin
Rating:
5.0
They were very helpful at this location and I would definitely use them again.
Melissa Graham
Rating:
5.0
Everyone was wonderful!
Rochelle Russo
Rating:
5.0
Customer did not leave a comment.
chris lacy
Rating:
5.0
Customer did not leave a comment.
Christopher Gardner
Rating:
4.0
Customer did not leave a comment.
ROBERT HEBERT
Rating:
5.0
Friendly people
William Slocum
Rating:
5.0
Customer did not leave a comment.
Lee Lopez
Rating:
5.0
Customer did not leave a comment.
JANIE LUNA
Rating:
5.0
Cleanliness was good. But, the truck was not in a good shape. They told me I would have to call roadside assistance. We wound up having a tire blowout a few hours down the road. Truck also ran poorly and was underpowered. Tons of road noise in the cab.
Lenny Zappa
Rating:
3.0
Friendly & Fast service
Aubrey T Schlumbrecht
Rating:
5.0
I have used this storage facility multiple timwe. Best in the area.
Mark Burrow
|
Overall Experience
Rating:
4.0
It’s a small location without the extras, but the staff was great!
Holt Simmons
Rating:
3.0
Customer did not leave a comment.
APRIL LAKE
Rating:
5.0
Brenda has been noting but Helpful
DENNIS RAY
|
Overall Experience
Rating:
5.0
Kind and courteous. Well informed and answered my questions.
Thelma Hufman
Rating:
4.0
I like Brenda and am always treated promptly with a smile! Your storage units - of which I have keys to several, are swept out when I first open the door and are and will be left that way. I don't like the gravel though and the 2 inch curb into the units.
Regarding our most recent truck rental, Contract # 90866636, We were charged double! Charged for four days instead of two. Our location was closed Saturday and Sunday so Brenda said we could pick it up late Friday afternoon and only be charged for two days, with a due-in time of 1pm on Tuesday. Acting in good faith, this is what we did. Now as I review my receipt I see that we were charged for FOUR days! This is an error and I respectfully request an adjustment, refunded back to my Synchrony Bank Mastercard.
Thank you,
Howard Craig Gorton
howard gorton
Rating:
5.0
Super helpful!!!
Kelly Ashby
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dennis Ray
Rating:
5.0
Customer did not leave a comment.
Katrina Simmons
Rating:
5.0
Customer did not leave a comment.
STEVE MADDOX
Rating:
5.0
You’re online reservation system sucks
Toby Romero
Rating:
5.0
Customer did not leave a comment.
Melinda Craig
|
Overall Experience
Rating:
5.0
Great people working there and the truck was really nice
Joseph Laventure
Rating:
5.0
Customer service at this location was excellent.
Thomas Duscher
Rating:
5.0
Customer did not leave a comment.
Heather Valdes
Rating:
1.0
For one thing I got the wrong size of truck, my son picked it up & I didn’t see the size until I met up with my son at his house, the uhaul location was already closed when I got to my sons house. I ask for 15 foot & got a 10 foot! I was also charged for a 15 foot. I called 1800# that mentioned all surrounding locations would be closed on Saturday to exchange the day of the move. We had washer & dryer as well as heavy items that made it miserable without a ramp. We also had to make more trips…
Eileen Martinez
Rating:
5.0
Customer did not leave a comment.
Lori Winblood
Rating:
5.0
Alex and John offered wonderful customer service. Highly recommend the Lincoln Park location for all moving needs!
Rebekah Waugh
Rating:
5.0
Very Friendly, very nice experience, everything went smooth and efficient.
jimmy harper
Rating:
5.0
Thanks Brenda and Team!!!
Leis Wood
Rating:
5.0
Customer did not leave a comment.
Timothy Koch
Rating:
5.0
All is Good
RICHARD BREESE
Rating:
5.0
Provider was very friendly, courteous, and efficient in informing us about the U-haul.
karlene Phillips
Rating:
4.0
It was parked in a tight spot,would've been nice having someone help back it up,or space the trucks further apart.
Todd Orr
Rating:
5.0
Customer did not leave a comment.
Marguerite Rickard
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
linda estes
Rating:
4.0
Customer did not leave a comment.
Jimmy schuster
|
Overall Experience
Rating:
3.0
The employee was most helpful and kind. A very good reflection of the company.
Johannes Busch
Rating:
5.0
Customer did not leave a comment.
William Ezzell
Rating:
5.0
Continue the care you are doing. God Bless all of you in safe travels.
lori winblood
Rating:
3.0
Customer did not leave a comment.
Dessa Merz
Rating:
5.0
Customer did not leave a comment.
John Whitney
Rating:
5.0
The staff at Allsafe storage are great! Very friendly and helpful. If at anytime I had to leave a message, my call was returned right away.
Shannon Gisoldi
|
Overall Experience
Rating:
5.0
We rented two storage units for our furniture and household goods. We were very impressed with the condition of the units and the professionalism of the staff.
Dawn Sudmeier
|
Overall Experience
Rating:
5.0
Service at Allsafe from Jamie & Brenda is fantastic: professional, prompt, helpful, hard-working, and supporting clients from across Delta county & beyond. Experience couldn’t have been better. We’re lucky to have these folks here.
Rustin Beam
Rating:
5.0
All good
Randolph Moe
Rating:
5.0
Customer did not leave a comment.
gaylord Ingersoll
Rating:
5.0
Customer did not leave a comment.
Laura Beaulieu
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Andrew Astin
Rating:
5.0
Nothing! Very good service!
allan harbin
Rating:
5.0
Owner disengaged the tow dolly for me. Very helpful after frustrating service at the beginning
jocelyn grimm
Rating:
5.0
Friendliest experience ever! Moving is always stressful but they made it easier with great communication, being so pleasant and very helpful.
Patricia Borba
Rating:
5.0
Customer did not leave a comment.
chris lacy
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
todd abramsom
Rating:
4.0
Customer did not leave a comment.
Thomas Parsons
Rating:
5.0
Customer did not leave a comment.
Jim Gerlach
Rating:
5.0
Customer did not leave a comment.
Steve Wadzinski
Rating:
5.0
Brenda, and Delta was fantastic. And Farah, and Grand Junction was excellent.
Elio Navarro
Rating:
3.0
Customer did not leave a comment.
Anthony Buddecke
Rating:
3.0
Very helpful friendly people.
Robert Frost
Rating:
4.0
Customer did not leave a comment.
Laurel LMoreno
Rating:
5.0
I moved out of the unit on August 22, 2022, not August 29 2022. Thank you
Linda Sisko
|
Overall Experience
Rating:
5.0
Excellent!!!
Milt Rodriguez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stan Tomkiewicz
Rating:
5.0
Nothing, your great
RICHARD BREESE
Rating:
5.0
Very good experience. Brenda at Allstate was very knowledgeable, efficient & friendly. The truck was clean & well maintained. I would definitely recommend.
debbie melgoza
Rating:
5.0
I have dropped off here on several occasions and have a storage unit here as well. Very friendly and capable people! The setting around back is a bit ..... unsightly. Everything else 10/10.
Howard Gorton
Rating:
5.0
Very helpful and informative!
Sharon Dale
Rating:
1.0
I called U-Haul road side service about the breaks on the truck and the only thing that happened they drove the truck around in a circle and told me the truck would make it back over two hundred miles of I go slow and I have to go from Denver to Delta co this is the worst service I have had n 7 years my company with u
AUNDRAKE EDWARDS
Rating:
3.0
Customer did not leave a comment.
Anthony Buddecke
Rating:
5.0
Very friendly and helpful
Julie Muhr
Rating:
4.0
Customer did not leave a comment.
Richard Burt
Rating:
5.0
Customer did not leave a comment.
Frederick Applewhite
Rating:
3.0
Customer did not leave a comment.
ALLAN TIDWELL
Rating:
3.0
Inform them that if they drop off that night on a one way that they will be charged extra when all they have to do was bring it back the next morning when the drop off location is open and then they will not be charged extra since you can have the truck for 24 hours!
Kyle Jackson
Rating:
5.0
Customer did not leave a comment.
Dan Smith
Rating:
5.0
Brenda was very helpful and efficient. She filled my order quickly and didn’t miss a thing.
Paul Burnett
Rating:
5.0
Customer did not leave a comment.
chris lacy
Rating:
3.0
Had to add 1.5 qts of motor oil and 1 qt. transmission fluid to the 26 foot truck. Otherwise, no problems. Dealers should check these things!
Carol Newton
Rating:
3.0
Customer did not leave a comment.
Travis McCormick
Rating:
5.0
Customer did not leave a comment.
Kenneth schave
Rating:
5.0
Customer did not leave a comment.
Dan Hamilton
Rating:
5.0
Customer did not leave a comment.
Jared Gastineau
Rating:
4.0
better communication between u-haul locations
Sheri Miller
Rating:
5.0
Customer did not leave a comment.
Erika Borges
Rating:
5.0
Brenda was great to work always friendly and greeting me every time with a smile I would how do you prefer a friend or family member to use this facility.
Larry Martinez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Judy Fletcher
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nadine Carlyle
|
Overall Experience
Rating:
5.0
To Allsafe Storage Management & U-Haul Corporation,
I have rented your storage unit with great satisfaction for a number of past months!j Also, I have rented U-Haul products many times with excellent help with great courtesies. Please know the products and services are very helpful to the average customer. You can be sure of my recommending both Allsafe Storage Management + U-Haul in the future to any family or friends.
Thank you,
A grateful customer
MARC PASCOE
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Debe Hancock
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DAVID VAUGHN
|
Overall Experience
Rating:
5.0
Our 5th wheel was hit by the bus parked next to us and it dented the back left corner. No one advised us of this. Otherwise the facility did their job.
LORI WILSON
|
Overall Experience
Rating:
5.0
Some of these questions were not fully addressed because we didn’t know or we hadn’t seen the time frame they asked about.like the lighting and security, we never went there after hours.
Larry Lopez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Katherine Pace
|
Overall Experience
Rating:
5.0
This place looks like a garbage dump. It has junk cars and I would never use this if I had a choice. The appearance of the place looks like a place where a bunch of trash live, unkept trailers and junk everywhere. It is a TOTAL DISGRACE to the U Haul company. The health department would close the place down if it were checked.
Linda Olson
|
Overall Experience
Rating:
5.0
The roof leaked and damaged three irreplaceable pieces of art. I found them in standing water in the space I paid $85 per month for. The staff refused to be responsible. One of the pieces of art was worth thousands of dollars
Julie Jacobs
|
Overall Experience
Rating:
5.0
Best storage unit ever. Clean, friendly, easy access....all good!
JEFF HIGGINS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
kyle wixom
|
Overall Experience
Rating:
5.0
Great experience and the friendliest folks around! Facility was large enough to access all units easily with my 30' trailer and never had any complications with overcrowding.
Again, the best people you could ever meet or do business with.
John Merrick
|
Overall Experience
Rating:
5.0
Very good people ! Would very highly recommend them .
ANTHONY CHAVEZ
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
William Henson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brittany Hefner
|
Overall Experience
Rating:
4.0
Good customer service, helpful
Alicia Moe
|
Reservation
Rating:
5.0
I was pressing for time to move and staff hooked me up with a unit within minutes for immediate occupancy. Excellent service!!!
George Stelmach
|
Overall Experience
Rating:
5.0
The staff was always very friendly & helpful. If I need storage again or a u-haul this facility would be my first choice.
CANDY AUSTIN
|
Overall Experience
Rating:
5.0
I appreciate how helpful you were to me during my troublesome times.
CODY CARVER
|
Overall Experience
Rating:
5.0
Thank you for the great rental experience. It was nice to get email reminders that rent was due and email receipts when rent was paid. The staff is friendly there. Sincerely, -Eric C, Cedaredge, CO
ERIC CEGIELSKI
|
Overall Experience
Rating:
5.0
A great place to store any over flow you may have!
STEVE KELLEHER
|
Overall Experience
Rating:
5.0
Renting from ALLSAFE was a good experiance. Staff were very nice and helpful. Units clean and secure.
JERRY STRINGFELLOW
|
Overall Experience
Rating:
5.0
Staff very helpful
Pleasant and faculties are clean
BEVERLY SIEG
|
Overall Experience
Rating:
5.0
I have used allsafe storage and uhaul trucks off and on since 2011. I cant think of goung any where else.great staff customer service is great. Clean.
ROBERT SETH
|
Overall Experience
Rating:
4.0
Convenient location, secure and well kept! Also very affordable!
SIDNEY SAUTER
|
First Impressions
Rating:
4.0
They were very helpful and great service Thank You, F Michael Griffin
Privacy Request
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First Impressions
Rating:
5.0
Great customer service and I look forward to renting from this company.
Privacy Request
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First Impressions
Rating:
4.0
Very nice management
Privacy Request
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First Impressions
Rating:
4.0
Very nice management
Privacy Request
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First Impressions
Rating:
1.0
No return phone calls, no promised follow-up with contract and additional info, no response to email.
Privacy Request
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First Impressions
Rating:
5.0
Person working was very sweet and answered all the questions I had.
Privacy Request
|
First Impressions
Rating:
3.0
I am not using it. Please close my account down asap. My phone number is 970-901-4098-let me know you have this message and that I will not be billed. Thanks, REBECCA Vaughn
Privacy Request
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First Impressions
Rating:
5.0
Great service!
Privacy Request
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First Impressions
Rating:
4.0
Very happy with the storage and the staff.
Privacy Request
|
First Impressions
Rating:
4.0
The owner of this facility is very wonderful! She is very sweet! Thank you!!
Privacy Request
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First Impressions
Rating:
5.0
The facility was great about getting us setup so that we could move in after hours.
Privacy Request
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First Impressions
Rating:
5.0
Friendly, clean, easy to find, and very reasonably priced.