U-Haul Moving & Storage at 5th Ave

U-Haul Moving & Storage at 5th Ave

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Address

1314 E 5th Ave
Columbus, OH 43219

(614) 478-6626

(@ 5th & Joyce)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Columbus, OH at U-Haul Moving & Storage at 5th Ave

Moving to or from Columbus, OH, 43219? Get FREE truck rental rate quotes at U-Haul Moving & Storage at 5th Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Columbus, OH will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at 5th Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Columbus, OH.

Cargo vans and pickup truck rentals in Columbus, OH

U-Haul cargo van rentals and pickup trucks in Columbus, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Columbus, OH, 43219. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Columbus, OH, reserve a van for your moving needs from U-Haul Moving & Storage at 5th Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

SUSAN U. on 7/4/2015
Rating: 1 out of 5 stars

I was given the wrong dolly and the mileage for the truck had been entered incorrectly at 5th ave, so when I returned it they tried to charge me $500. Took forever to figure out. 5th ave was under staffed and I couldn't look up my order online because my last name had been spelled incorrectly.

REGINA P. on 7/4/2015
Rating: 4 out of 5 stars

Helpful when I was running late.

EDWARD H. on 7/3/2015
Rating: 4 out of 5 stars

Line was rather long.

FAHTIMA A. on 7/1/2015
Rating: 4 out of 5 stars

Hire more people to assist the management. Seems he's doing everyone's job. Not Fair.

Afsaneh R. on 7/1/2015
Rating: 3 out of 5 stars

Pick-up was fast and the right truck size and equipment were provided. However, the truck was very dirty and didn't seem to have been cleaned at all.

James B. on 7/1/2015
Rating: 2 out of 5 stars

Rental process was VERY slow.

Carol H. on 6/30/2015
Rating: 2 out of 5 stars

When I arrived for the appointment time of 9:30, more than a dozen customers were ahead of me. From what I could tell, no one else had a reservation. There was only one counter representative when I arrived. Another one came in after apparently helping another customer to their truck in the lot. I guess it is his job to work at the counter and take customers to their rented vehicles. I am 64 years old and stood in line for 45 minutes before being waited on. While I was at the counter, another employee showed up at approximately 10:30. Everything went perfectly once I got to the counter. The representative was competent and courteous and provided extraordinary customer service. Your company should have a policy of first serving those with reservations. They deserve priority service. Because of the delay, the people who were helping me move were extremely inconvenienced. Believe me, if I had a nearby truck rental alternative, I would have left. I have rented from U-Haul before and do like the company. After this experience, I will never go to this facility or may contact another truck rental company altogether.

DIANA S. on 6/29/2015
Rating: 1 out of 5 stars

Worst experience - there was a line that we waited in for almost an hour and while we were in line we got a call telling us they'd cancelled our truck because we hadn't checked in in time. They then gave us a 20' truck instead of 10' which made our stuff slide everywhere. THEN when returning truck in Cincinnati we found out the mileage and information was still for the 10' truck and it took over 1/3 an hour to get their mistake sorted out. Ridiculous! We will never use this location again although our daughter is still a student at OSU.

DAWN M. on 6/29/2015
Rating: 5 out of 5 stars

Very helpful and efficient

CRAIG L. on 6/29/2015
Rating: 3 out of 5 stars

location fine. had to wait 30 minutes in line to get our reserved truck. 30 minutes! You may want to check list of reservations and plan staff accordingly.

TERRI A. on 6/29/2015
Rating: 4 out of 5 stars

Short staffed when the vehicle was returned; only one person working and it took 45 minutes to check vehicle back in.

Richard H. on 6/28/2015
Rating: 5 out of 5 stars

Absolutely no problems what soever

BRIAN R. on 6/28/2015
Rating: 4 out of 5 stars

Good swift service. Equipment was clean and ready to go.

Aaron G. on 6/26/2015
Rating: 1 out of 5 stars

Poor customer service. After retuning truck I was emailed a final bill with An extra gas charge saying that the truck was still at the same level before filling up. I called this location to asked about the charge and the first rep pulled up the account and put me on hold for under a minute only to come back and say that she had ran out and checked to truck and the level was still low only to then hang up. I call back to get a second rep on the phone that tells me the same story and that he will check the truck himself only to come back under a min as well. This time I was told that the rep and his manager both checked the truck and that was the price. After 20 min of going around in circles because the rep couldn't do simple math he asked if I would like to speak with the manager only to put me on hold for 5 min and come back saying that the price was the price. I would recommend not using this location if you are planning a move and look elsewhere to rent a truck if this is the pick up location given to you.

charles m. on 6/26/2015
Rating: 2 out of 5 stars

There was no staff working the desk when I arrived resulting in a wait of approximately 10 minutes before a staff entered the building. I then had to wait an additional 10 minutes while the single sraff present waited on anothet customer. It took more than 30 minutes to get the vehicle I reserved in advance. When I returned, there were 2 customers in front of me with a single staff, once again, waiting on every customer as well as checking returned vehicles. It too almost 40 minutes to return the vehicle. I definitely will never rent from that location again, and I will think twice before renting from U-Haul at all.

Robin A. on 6/25/2015
Rating: 5 out of 5 stars

I have used this location several times in the past and have always been very pleased with the service offered. The Customer Service Representatives have been professional and courteous each time.

JONATHAN C. on 6/23/2015
Rating: 5 out of 5 stars

Great experience! We will be back for more rentals. Thanks

Carrie M. on 6/22/2015
Rating: 4 out of 5 stars

The truck was a little rough looking - but it worked/ran just fine for my needs. Thank you

Jeff D. on 6/22/2015
Rating: 1 out of 5 stars

I arrived at 6:55 PM for a drop off. They told me they were closed and to just " leave it". They would check it in the next day and get back with me. They never contacted me.

CRYSTAL W. on 6/22/2015
Rating: 5 out of 5 stars

Returned items after hours. Location is well lit and easy to find.

LARRY W. on 6/20/2015
Rating: 5 out of 5 stars

Excellent service. I would like to particularly recognize Anthony at this location for his support and care in loading my Prius on to the tow dolly. He is an outstanding representative for your customer service.

Dante M. on 6/20/2015
Rating: 4 out of 5 stars

Very helpful

SUJAN M. on 6/19/2015
Rating: 4 out of 5 stars

SEE EMAIL

Aparna L. on 6/16/2015
Rating: 4 out of 5 stars

The seat did not slide in front, so it was hard to reach the break and accelerator.

REGINA D. on 6/15/2015
Rating: 5 out of 5 stars

I rented a trailer and hitch that was difficult to attach. Two employees took the time to come out, work, attach and ensure me of the security of the equipment, even as busy as they were. This made me feel so good, knowing I had a time schedule to keep & didn't have to wait until others were taken care of 1st., as some businesses do.