U-Haul Moving & Storage at St Claude Ave

U-Haul Moving & Storage at St Claude Ave

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Address

2936 St Claude Ave
New Orleans, LA 70117

(504) 947-8204

(Located 1 block east of the corner of St Claude Ave and Franklin Ave)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in New Orleans, LA at U-Haul Moving & Storage at St Claude Ave

Moving to or from New Orleans, LA, 70117? Get FREE truck rental rate quotes at U-Haul Moving & Storage at St Claude Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in New Orleans, LA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at St Claude Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Orleans, LA.

Cargo vans and pickup truck rentals in New Orleans, LA

U-Haul cargo van rentals and pickup trucks in New Orleans, LA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Orleans, LA, 70117. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in New Orleans, LA, reserve a van for your moving needs from U-Haul Moving & Storage at St Claude Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

melissa r. on 7/29/2014
Rating: 2 out of 5 stars

We got to the location to pick up the truck at 9:00am. I was the second person in line and was not able to talk to anyone until 10:00am. I have no idea what was taking the first person so long to confirm their reservation-the guy at the front desk and this man were chatting it up and didnt seem to be in a hurry as the line grew from 2 people to 10 within the next 40 minutes. There was only one person working the front counter and one person getting the trucks. The person getting the trucks was smoking inside the truck while he was pulling them around. Im not sure if they were just understaffed or what the problem was, but this seemed extremely disorganized and not well managed. On a positive note-once i was able to talk to the guy at the desk, he was very helpful and since my reservation was for 8 hours, i was able to drop off the truck an hour later because of the delay. Also the guy who brought the truck around was very nice and helpful.

PATRICK S. on 7/28/2014
Rating: 1 out of 5 stars

Hire a new general manager at 3800 n causeway blvd. I think his name is James niel. He cursed my girlfriend over the phone. Said he's having a nice dinner f u and hung up. When it is his fault I could not get into my storage after 5 pm. I payed extra for 24 hr access and I could not get in. I called him and he said come back tomorrow morning and pay for another day on the truck he was eating dinner not to bother him. F U. If his name and number is on the access door for after hour emergencies he should be responsible to solve any problem his branch is having. He is far from a gm. He has terrible customer service and should be fired for how he treated and talked to paying customers. Now I don't feel safe storing my belongings in his facility.

HAYLEE C. on 7/23/2014
Rating: 2 out of 5 stars

The person at the register was as slow as possible and didn't seem to have a clue what he was doing. In the future I would be sure the customer can come in and out as quickly as possible.

GLENN F. on 7/22/2014
Rating: 5 out of 5 stars

Staff was very helpful and worked with me to help change my reservation to the location. They were an absolute pleasure to work with.

Luke B. on 7/20/2014
Rating: 3 out of 5 stars

Get rid of the annoying dolly and blankets that are in the way of using the truck!!!!! Did you know that people rent the trucks because they want to put stuff in there? I made your staff member take the dolly out because it is totally blocking the right side of the truck.. annoying.

Mihnea D. on 7/20/2014
Rating: 3 out of 5 stars

The check in process took a little too long considering I had made a reservation. The trick was great and the staff was very helpful.

SANDRA P. on 7/18/2014
Rating: 5 out of 5 stars

The new team at St. Claude Ave. is doing fine. mario and Albert were especially helpful. The truck worked fine but wasn't able to be cleaned before I took it, but that didn't affect the needed performance.

Earle C. on 7/12/2014
Rating: 5 out of 5 stars

Keep up the good work. Your staff were very friendly both checking in and checking our.

WILLIAM B. on 7/11/2014
Rating: 5 out of 5 stars

We arrived right at their closing time, but they were still very friendly and accommodating. I received my confirmation email for drop off the very next day as stated that I would. Overall, very good experience!

CARMEL N. on 7/10/2014
Rating: 4 out of 5 stars

Reliable wait times, I waited for 3 hours when I was told to wait an hour

Ben M. on 7/8/2014
Rating: 4 out of 5 stars

I have noticed some major change now that new management is there. I really appreciate the efforts towards good customer service.

COLMAN A. on 7/6/2014
Rating: 3 out of 5 stars

It would have been nice if the employee had been trained

William F. on 7/6/2014
Rating: 4 out of 5 stars

The process was quick and easy, especially when everything was pre-ordered online. There was a bit of a line, but that was because only one person was available for transactions, and a refund was being processed for a regular customer who did not have his contract available.

MICHAEL G. on 7/4/2014
Rating: 1 out of 5 stars

My uhaul tire blew out on a bridge. I almost died. Literally. And I had my 8 month old baby in the truck with us. Thank God the police came and rescued us off of the bridge. Your tire blew out because it was dried and cracked. Inspect your trucks regularly.

JERRY H. on 7/3/2014
Rating: 5 out of 5 stars

All three customer service reps were TERRIFIC. From the initial visit to reserve the truck/van to the pick up of the vehicle to returning it. Everything was seamless. Good employees there.

GREG P. on 7/2/2014
Rating: 3 out of 5 stars

Communication was a little disorganized between the U Haul call center and the St Claude location. Had the St Cloud location not contacted me separate of the call center, my reservation would have not happened as I had discussed with the representative from the call center

laurie p. on 6/30/2014
Rating: 1 out of 5 stars

I had a reservation and did early check in still waited 1 1/2 hours in line, with only 8 people in front of me, to be told I had to wait because my truck was not ready.

SHANNON L. on 6/30/2014
Rating: 1 out of 5 stars

I had to wait an hour and a half to get my haul. It put my moving day so far behind I would have been better without it. There needs to be more workers so people don't have to wait so long.

Elizabeth C. on 6/30/2014
Rating: 1 out of 5 stars

There was an extremely long wait to check equipment out, over 1 hour.

KEISHELL H. on 6/29/2014
Rating: 1 out of 5 stars

Too expensive!!!!!!

DENISE A. on 6/27/2014
Rating: 3 out of 5 stars

Need more staff.

ANDREA C. on 6/23/2014
Rating: 4 out of 5 stars

The only issue I had was that they seemed a bit short handed. We had to wait a bit to be served. Other than that the two employees that I did interact with were very nice and helpful.

billy b. on 6/17/2014
Rating: 5 out of 5 stars

The rate for the rental could be less expensive.

DOUG J. on 6/16/2014
Rating: 5 out of 5 stars

Great prices and excellent service too!!

BARRY K. on 6/11/2014
Rating: 1 out of 5 stars

Hands down the most rude and unprofessional group I've ever come in contact with. I reserved my Uhaul online via the website, 24 hours 17 foot. I arrived at 8 to pick up my vehicle. There was a man ahead of me that said he needed propane and the "manager " tells him "well i dont usually get around to that until around 12"... I knew this was gonna be a bad expierience.. When i got to the counter the manager, whose name i now get from her card is Carla Surratt, told me "we don't do 24 hour rentals we only do six hour" So naturally I stated that I reserved my vehicle for 24 and I needed it for that long (obviously why I made the reservation in the first place). She then starts to be extremely rude telling me that "Your the domino that's gonna ruin the rest of my day" and "Well now there's 4 families that won't be able to move because of this, how does that make you feel?" Are you kiddingme?!? She then says "I'm just going to cancel this mans one way since you don't mind screwing these families over what's one more person right?" I can't believe this woman.. At this point there is now a line forming behind me and she has the audasity to yell " I'll be right with you all as soon as I finished with this guy" unbelievable. Apparently the other desk employee called in as she's made sure everyone in the store knows this. Multiple times.. At this point an older woman drops a vehicle off and they do the "gas check" she asks the employee that checks it if the gas was correct (whispering loudly, as if we can't hear her at all says "its really close", to which Carla replies "well looks like that's over 60$ in gas charges! Are you seriois?! So knowing that they are scamming people out of money for gas I am now sure that I need to document gas before and at drop off. So I bring the vehicle back on time naturally and as I drop it off I go in to return it and make sure they check everything properly, the same woman is there and asks "Did you put gas back in it?" "Absolutely I did I'd like to have someone please come out and check so I can get home and unpack" To which she replies "Oh don't worry about it you can just leave it and well take care of it later" No one is gonna get a chance to look for a while so if you want someone to check you'll have to wait and I don't know how long".. Wow.. So knowing I documented the gas gauge and time stamped it for my protection I decide to leave it in their hands. I get an email with a receipt and surprise surprise there's a 48 dollar gas charge. So I call uhaul customer service, which was the only good part of this experience.. The young man was extremely kind and took care of everything with no problems. But I will never do business with them again. Worst experience I've ever had with a business. I am also a manager and if I had an employee that was as rude, unprofessional and obviously stealing from their customers I would terminate that persons employment without question. I hope you take care of this employee she has no