U-Haul Moving & Storage of Gentilly

U-Haul Moving & Storage of Gentilly

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Address

6210 Chef Menteur Hwy
New Orleans, LA 70126

(504) 246-9011

(2 blocks west of the corner of Chef Menteur Hwy and I-10)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in New Orleans, LA at U-Haul Moving & Storage of Gentilly

Moving to or from New Orleans, LA, 70126? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Gentilly. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in New Orleans, LA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Gentilly

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Orleans, LA.

Cargo vans and pickup truck rentals in New Orleans, LA

U-Haul cargo van rentals and pickup trucks in New Orleans, LA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Orleans, LA, 70126. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in New Orleans, LA, reserve a van for your moving needs from U-Haul Moving & Storage of Gentilly!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DARRIN B. on 5/24/2015
Rating: 1 out of 5 stars

Poor customer service very impolite during pick up never a manager on duty to file complaint with charged me for a dollies that I did not use because the band was brokenki kept quoting me the wrong price wrong milage on odometer from paperwork too slow not enough personnel working when busy

tanya h. on 5/24/2015
Rating: 2 out of 5 stars

Better customer service.

KOTERA b. on 5/23/2015
Rating: 1 out of 5 stars

Don't allow customers to make reservations over the phone . If you not going to have the truck . I had to wait an hour and 30 minutes just receive a truck . There was no truck in the size I needed , because they allowed someone else used the truck . Plus the one they had left was broke down and didn't wanna start . This delayed my moving process .

THOMPSON K. on 5/21/2015
Rating: 1 out of 5 stars

Wouldnt call me back. Incredibly disorganized. Hitch installation guy wasn't there for the appointment. Then he forgot to give me the trailer ball that i paid for. Then they sent me out to the ninth ward to go get the trailer.

VICKIE J. on 5/19/2015
Rating: 1 out of 5 stars

Uhaul charged me for an extra day! I rented a truck for a day; picked it up around 1pm. We were not done by closing time (8pm), so I called Uhaul and told them I was not done but did not need the truck for another day. He said I could drop the truck off and put the key in the slot. They have this service for their customers. He went ahead and charged me out for the day. I dropped the truck off around 8:30pm and put the key in the slot. They charged me an additional 33.92 for another day! I want a refund. Contract number 21013698. thank you.

YOLANDA M. on 5/16/2015
Rating: 1 out of 5 stars

Customer service here really sucks nasty attitude and employees do not check there inventory if a customer brought the equipment back or not. Returned equipment back the same day and they called me two days later about returning the equipment that's been returned. And it wasn't all employees with the attitude just the one at the desk that rented me the equipment which is a female that had her baby with her on the job. I will never rent from this location again and I will tell my family and friends as will.

ANGELICA E. on 5/15/2015
Rating: 3 out of 5 stars

The truck I rented was very beat up so it took me a while to complete the manual inspection of damage.

Venessa S. on 5/12/2015
Rating: 3 out of 5 stars

Hire more people there wasn't enough staff to handle the customers in a timely manner.

LaDonna S. on 5/12/2015
Rating: 4 out of 5 stars

Increase check-out staff.

ANDREW G. on 5/11/2015
Rating: 2 out of 5 stars

More prepared staff (on computer and with the tow hook-up) would be helpful.

DANNON C. on 5/9/2015
Rating: 5 out of 5 stars

Everything was fine

WAYNE H. on 5/6/2015
Rating: 4 out of 5 stars

Can use more than one agent to ease wait time.

JAMES G. on 5/5/2015
Rating: 1 out of 5 stars

I rarely fill out these after-service surveys, but the customer service at this Uhaul location was the worst I have encountered in a long time. The workers were rude, on their cell phones the whole time (not just looking at them- they were on obviously non work related calls), eating while entering our information on the computer, and the cab of the truck was dirty (sticky substance all over the seat- we told them, they didn't clean it). I could easily look past the eating sandwiches and talking to their friends on their cell phones while helping me at the counter, but they were just so rude on top of that! Every time I asked a question they acted annoyed, and they didn't take the time to explain anything. If I had never rented a Uhaul before, I would have been so confused! At one point the computers went down, and instead of saying something like "I'm sorry but there will be a bit of a wait, our computers are down", the girl working there (while staring at her cell phone) said "you can wait awhile, our computers is down"... I didn't even know she was talking to me! Now I'm not sure who this review goes to, so I'm going to call the customer service line and make the same complaint just in case. It was really that bad! I've worked in customer service my entire life, and my boyfriend's dad runs a uhaul place. The service at this (New Orleans east) location was the WORST either of us have ever had with your company!

MICHAEL A. on 5/4/2015
Rating: 1 out of 5 stars

contact me

tasa j. on 5/3/2015
Rating: 5 out of 5 stars

Maybe add another two more workers at counter. My visit was pleasant, I was amazed how the manager and co worker were handling two customers at a time. Nice crew, friendly, made a bad day for me end well. Hats off to those guys, ps give them a raise or something, they earned it.

JOHN C. on 5/2/2015
Rating: 3 out of 5 stars

Extremely slow computers. Took almost 30 minutes just to get a trailer

RICHARD S. on 4/23/2015
Rating: 5 out of 5 stars

Send your Causeway BlvdMetairie Blvd Metairie, people for training. These people in New Orleans East are GREAT. Richard Schmidt. rchrdschmidt@gmail.com 504-494-4075.

ADRAIN V. on 4/21/2015
Rating: 5 out of 5 stars

It was very professional and I'll use them again!

LICILLE S. on 4/21/2015
Rating: 5 out of 5 stars

Have the tires check & replaced regular.

TYCHE B. on 4/18/2015
Rating: 5 out of 5 stars

You guys rock!!!!

HOWARD M. on 4/10/2015
Rating: 3 out of 5 stars

A little slow checking out the vehicle from the representative. The vehicle was dirty but in excellent condition mechanical wise. Nice drive.

AGNES T. on 4/7/2015
Rating: 5 out of 5 stars

Great customer service upon arrival my visit took about 20 minutes & it was completed Thank you U HAUL.

KRYSTI G. on 4/7/2015
Rating: 3 out of 5 stars

manger was rude. And I was accused of stealing equipment that was never on the truck.

WILLIE B. on 4/7/2015
Rating: 1 out of 5 stars

Thanks to toll free 1-800 Customer Service for answering my concerns about my credit card charges. Not only did she(forgot name) explain the initial (open contract), also the (closing contract with complete charges, agent went so far as to email with items she spoke about over the phone--GOOD CUSTOMER SERVICE SKILLS--young lady and again, thanks for the email contracts.

HOLLY M. on 4/6/2015
Rating: 5 out of 5 stars

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