U-Haul Moving & Storage of Gentilly

U-Haul Moving & Storage of Gentilly

Share |

Address

6210 Chef Menteur Hwy
New Orleans, LA 70126

(504) 246-9011

(2 blocks west of the corner of Chef Menteur Hwy and I-10)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in New Orleans, LA at U-Haul Moving & Storage of Gentilly

Moving to or from New Orleans, LA, 70126? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Gentilly. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in New Orleans, LA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Gentilly

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Orleans, LA.

Cargo vans and pickup truck rentals in New Orleans, LA

U-Haul cargo van rentals and pickup trucks in New Orleans, LA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Orleans, LA, 70126. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in New Orleans, LA, reserve a van for your moving needs from U-Haul Moving & Storage of Gentilly!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Shawn T. on 7/7/2015
Rating: 5 out of 5 stars

Nothing . The staff is excellent very knowledgeable about their equipment and willing to help you get the right truck for your needs thanks i am a repeat customer

kathleen l. on 7/5/2015
Rating: 1 out of 5 stars

Informed employee that truck stop on us 3 times and started back up. Your equipment was in very bad shape. A move that should take 3 hours took 8 hours due to the conditions of your equipment. I was told nothing could be done because I didn't call Roadside assistance. Unacceptable!

JANICE B. on 7/4/2015
Rating: 1 out of 5 stars

Common courtesy. Have enough train staff on duty to take care of customers in store. Management was out of order and simply ghetto. rent a truck. It was a mess and very poor service. to improve services you need better management staff need to be trained and polite.

doris k. on 7/2/2015
Rating: 3 out of 5 stars

Truck used had water dripping above the top of windshield. I was also double-charged for rental items.

CAROLINE G. on 7/2/2015
Rating: 1 out of 5 stars

Was given a truck that gave us trouble the whole drive...... truck shut down while driving twice. I was also given the wrong moving equipment.

DARRELL T. on 7/1/2015
Rating: 5 out of 5 stars

Every time I went there it was a line

DONEEKA W. on 7/1/2015
Rating: 3 out of 5 stars

have more registers open and not have such a long wait time for customers

Avia A. on 7/1/2015
Rating: 5 out of 5 stars

The manager and his staff were very friendly, courteous, helpful and accommodating. I was greeted as soon as I entered the store. The staff member carefully explained every detail to me.

RONNIE S. on 6/30/2015
Rating: 3 out of 5 stars

There were two men working the trucks and counter on this day. The older one was very courteous and polite. But as for the younger one, please, please do not have baggy pants that hang half way off your butt!!! Not only is this disrespectful to the company you represent, but me or my wife could care less about what you are advertisng!!! Because of this one employee, I would not recommend this site to customer!!!!

ADRIANNE M. on 6/30/2015
Rating: 4 out of 5 stars

On pick up and return the location seemed to be extremely short-handed. In spite of this, the counter clerk was courteous and efficient and kept everyone updated on the status of their request. I was very impressed with her level of customer service.

Nicolai a. on 6/30/2015
Rating: 1 out of 5 stars

I was first in line and last served, the teller served all of the African Americans in the store after a 15 minute wait at the cash register. The store should operate on first come first served not offer privileged service based on race.

TYTEANIA B. on 6/30/2015
Rating: 4 out of 5 stars

Nothing at this time. Staff was very friendly and professional. I recommend keeping up the good work. Job well done.

linda l. on 6/29/2015
Rating: 5 out of 5 stars

Hire enough employees

MALLORY C. on 6/29/2015
Rating: 3 out of 5 stars

There were so many trucks being dropped off, that the entrance for returns was BLOCKED completely from the street - so I had to drive around the wrong way to get into the parking lot. This was after-hours as well. There was not enough room established for returns.

Brandon S. on 6/28/2015
Rating: 3 out of 5 stars

The kid who processed my order in the morning was very nice and helpful. The staff in the afternoon could have been a little friendlier. Also I tried to point out that the fuel gauge was 3/4 (as it was on the line, and there is no 7/8 line), but this was met with dismissal. Still, overall good experience and I'd use them again.

JERRY B. on 6/26/2015
Rating: 5 out of 5 stars

Nothing.

HAWANA D. on 6/22/2015
Rating: 3 out of 5 stars

When I picked up the truck there was only 1/8 of a tank of gas in the truck but the contract required me to bring the truck back with 1/4 of a tank.

LARRY F. on 6/22/2015
Rating: 3 out of 5 stars

I reserved a 6X12 at the Gentilly location and was contacted 3 days prior to my pick-up that this particular size trailer was no longer available and that if I wanted this particular size I would have to drive to Slidell to get it(approx. 24mi. roundtrip). So I had to settle for the next size down in a 5X8. The reason I was given was that a 6X12 reserved for me was delayed over in Houston due to the flooding.

SYLVIA W. on 6/20/2015
Rating: 3 out of 5 stars

Be prepared for cases where the computer is down. Have alternate means of providing service

tyralyn a. on 6/18/2015
Rating: 3 out of 5 stars

Better service trucks

Mike E. on 6/17/2015
Rating: 1 out of 5 stars

LAZY, LAZY, PEOPLE. THEY WANT THE CUSTOMER TO SERVE THEMSELVES.

Carl J. on 6/13/2015
Rating: 3 out of 5 stars

The young lady that check me out was totally unprofessional during my transaction. Using and answering her personal cell phone while assisting myself and other. Poor communication regarding gas and mileage. Would rather go further out and pay for additional mileage then to visit this location.

alexander d. on 6/11/2015
Rating: 3 out of 5 stars

10-Jun-2015; When I check in to get the rental. The CSR answered two personal calls on her cell phone, and held a conversation while there were at least four persons including myself in line waiting to be assisted. One bad apple doesn't make the whole bunch bad. 11-Jun-2015; This morning when I returned the truck, everyone was very respectful and professional. While I waited for my ride to pick me up the gentleman on duty informed me I could wait inside where it was much cooler than standing outside. He did not have to do that, but it was a very nice gesture and it showed he was paying attention to what was going on and his customers at his location. But of the ladies on duty were very polite and professional, it was very refreshing!

DAVID P. on 6/11/2015
Rating: 1 out of 5 stars

All of the employees and manager(s) Jerome was the only one that I was aware of are extremely unprofessional. It's really said. I don't even blame because one of you trained them to curse and talk about personal issues on the sales floor as ad nasuem. There was 5 people behind waiting while all the bickering is going on with one person inept person at the front desk and the manager trying to rush out off e door. I was charge twice, 2 full days, for a 7 hour rental. The young lady that checked me is said I rented 3 packs of furnitire pads. I didn't. I rented 2. I also purchased 3 boxes with my online reservation and I never received them and I was charged for them. This is really truly sad and pathetic. This doesn't have to be this way. When oh when are we going to come up with our basic standards of service and accountability???

Jason W. on 6/9/2015
Rating: 2 out of 5 stars

The customer service at this location was poor at best. It appears that everyone has forgotten what servicing a customer means. I have been in the industry over 20 years and on my worst day would never conduct myself the way the reps at this location did. I am sure the Manager was doing his best but that does not excuse the overall presentation of this location. I have used U-Haul before and felt that there was a disconnect throughout this entire process. I got the impression that the day would have been better for everyone if they did not have to come to work that day and serve the customers.