Location was not open on time - employee was late. Truck was dirty inside the cab with food all over the seats and floor. RR tire had a leak and lost air the entire trip which was so dangerous. It was a terrible experience.
Jill Beard
Metroplex Self Storage #7
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richardson, TX 75080
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Easy to use and great customer service
Christopher KrokYou changed my location 3 times. The truck I picked up was in very poor condition with major mechanical issues. I had to drive to another location to replace it. The new truck was better but alignment was off. I drove about 2100 miserable miles from Dallas to Seattle area. The receiving location was horrible. Absolute horrible customer service. From truck, trailer and storage. I would not use another uhaul even if it’s for free.
shon ataieFlawless move, will use U-Haul again if needed.
Betsy BakerWas very very helpful to be able to pick up in early hours using my phone. Only complaint was that the lock on the back of the truck was very difficult to un-lodge, especially in cold weather. We had to call a U-Haul rep to walk us through it...a rough process of "jiggling" it just the right way. You do need to update these locks to make them more customer friendly while still maintaining the security you desire.
Patricia K Wells