The interior could have been cleaned better (drink residue in cup holders) and windshield was heavily splatted with bugs. When I started driving the truck, the service engine light came on and stayed on. Contacted the representative who tried adding oil, then took truck to an auto parts store and they ran diagnostics. Something to do with a part that was replaced with an off-brand part. Said it was OK to drive. Also, Had rented 24 moving pads which were not in the truck. The representative took the charge off the invoice. Also, the number that is listed for U-Haul, according to the rep, rings to another location than what I used and "They never pick up or check messages." Have rented several times from U-Haul and this was the worst experience.
Alice C
RCA Equipment Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mexico, MO 65265
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Such an easy process!! I will definitely be recommending!
Amy HWe wish you guys would put some type of tracking device in your equipment while traveling from Missouri to Phoenix and stopping at Albuquerque it was stolen with everything that we own inside that truck and now we're homeless with nothing
Gene BThis was a vacant building on a vacant lot. For all the emails and texts you all send, it would have been nice to get one that said "just so you know, you will be looking for an unmarked building with 1 small trailer parked in it, and there will be no humans there - so be aware you need the app ahead of time and you will be on your own".
George MI got charged $15.00 for 3 miles of usage. I started and stopped the truck three times. I put $5.00 in it in gas. I also have pictures it will not let me post… I rent several U-Haul’s from different locations. I feel this was unfair charge.
Michael F