While this truck was technically dropped off at the wrong location which is directly across the street from the actual dropoff location which was incredibly confusing, this truck was dropped off prior to 11:30 am when the facility was closed and the keys left in the drop box but doesn't show check in until after 4. I was charged a $40 extra day fee which is unacceptable because we did not have this truck past 11:30am. I was also charged for 2 gallons of fuel???? Seriously, 2 gallons is not enough to have changed the fuel gauge and I dropped this truck off with at least as much fuel in it as when I picked it up. These $50+ charges were unacceptable and frankly should have never been charged.
Keith H
Evans Street Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, NC 27834
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Customer Reviews
- 4.5 Average Customer Rating
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Staff was competent. Did a overall great job. Best rental experience ever.
Steve FThe service and equipment are great. Very helpful and friendly too. Keep doing what you're doing.
elisabeth FYou're uhaul return box needs to be bigger for key fobs
Isaiah DNothing. Everything was great! The staff went out of their way to be helpful and supportive of me. Thanks!
Dana B