The agent closed app before taking pic of truck damage because it was cold outside. I was told I could drop off after hours but was not told it would cost me $20.00. I was charged for 19 extra mile and I drove from where I got the truck to the house and loaded and drove to the new house and took it back to the Uhaul place where you charged me $20 to drop the key into a night box and the agent had to get the key out. You charged me $19 for extra miles and I went from where I told you to the new house. Yes, that is just a way to steal from your good paying customers and charge me an $5 environmental fee. UHAUL steals from their good customers. If you told me all the charges and I agreed to them, then it is on me. Bad on you Uhaul but I am sure you sleep great at night.
Bobby Padgett
1 800 Water Damage Of West Georgia
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carrollton, GA 30117
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