The check engine light was on and the truck drove terrible
Jean Shaw
New Express Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78205
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Customer Reviews
- 2.5 Average Customer Rating
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The truck was full of trash. There was leftover napkins in the cupholders. The bed of the truck had would look like to be fire blankets like those foil blankets all over the place there was leftover debris from previous usage. The truck also had no gas other than a quarter of a tank, not to mention when I got there to pick it up the furniture dolly that I rented for seven dollars was not in the truck when I walked inside I was told it would be removed from my invoice once I returned the keys I got my invoice yesterday. Turns out they’re trying to say I did have the furniture dolly and didn’t return it and instead of refunding the seven dollars that I paid for furniture dollar I didn’t get to use they said charge me $75 for failure to return the equipment. I have already called and now I am waiting for someone to get back to me. It’s been two days , this Location seemed a little sketchy to begin with being that I was going to pick it up from a convenience store and not a U-Haul location. I will never go this route again.
Danielle FloresThe vehicles desperately need serviced, they are old, rusted, falling apart, and don’t get cleaned. Seems like the engines also were in danger of breaking. Finally, highly unsafe area and locals were a mix of drug addicts, dealers, and homeless.
Cameron CoxEasy to work with
Naomi CervantesHad broken glass in the back of u haul that I had to sweep out along with some trash also gave us wrong price 165.00 was the total they gave us and the 100.00 would be the deposit and put back when we check are card 45 was only put back they totally lied and over charged would not do service here again
jessie wALLS