The person I talked with was very friendly, but left me feeling anxious because he could not answer my questions about how I return the rental. However, he did provide information on how uhaul will check over the vehicle at sometime, he was unsure of when. Again, he was very friendly and wished he could help provide me with the information I was seeking.
Michael Wall
Super Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franksville, WI 53126
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Location was not prepared for anything. Told me at first I couldn’t take the truck I reserved but that I had to take a bigger one cause the one I reserved was a one way only truck they told me. But after talking with them they eventually gave me the truck I requested. I still haven’t received a receipt from the rental but the payment is pending in my bank. Overall just very unprofessional and wanted to make me pay more for things I didn’t request.
Christian GreiderTo whom it may concern, On Saturday September 23, 2023 I rented a 15’ truck “one-way rental” from Uhaul Burr Ridge, IL location with a drop-off at your Franksville, WI location. I dropped off the truck on Saturday evening approximately at 6:00PM. I went inside the Convenient Mart and told the employee I was dropping off my “one-way” truck rental. The young man asked me to park the truck in back. I swept out the cargo area of the truck and walked back into the Convenient Mart and told the young man I was done. He said he would check in the truck tomorrow (Sunday) morning. On Sunday morning, I received my Uhaul receipt. The receipt showed a $25.00 cleaning fee. On Sunday afternoon, I drove back to the Convenient Mart and asked why I was charged $25.00. He showed me a picture of the cargo area of the truck…………. I showed him my picture from Saturday (which was not the same). I asked him: “why didn’t you check in my truck last evening (Saturday) when I was here?????? Why did you wait until this morning (Sunday)?????? Anybody could have messed with the truck last night (since there in NO LOCK on the cargo door. This young man said (and I quote): “get the F..K OUT of my store”………… I said why………… because I asked why you didn’t check in the truck yesterday……………????? He said again……….. get the “F..K” out of my store. Attached please find picture of the CLEAN truck from Saturday evening and a picture of the employee that told be to get the “F..k out” Thank you in advance for reading my concern. Respectfully, Joseph Gryczkowski Contract Number: 15245148
Joseph GryczkowskiI have no complaints whatsoever
Derek LeiningerQuick and easy process for pick up and drop off. Everyone was very helpful!
Zaida Hernandez