I did not take the truck off the lot because a dolly was not on the truck when I got there to get it
Michael Harmon
Surplus Funds Agency LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tuscaloosa, AL 35404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Did not include the appliance Dolly or furniture pads I requested and never responded to my questions and concerns about it. Returned the truck and told them it was useless without the dolly and still got charged. Will never use this location again. Wasted my one off day with the runaround nonsense. Avoid.
Paul AndresMake online renting and checking in easier to navigate
Jason DanfordI was very pleased with the service, but I requested a van and got a truck. It worked out but was less mobile
Derrick TurnerIt was relatively smooth experience to use the mobile app. I used mobile pick-up and drop-off. Representatives were very helpful both by phone and live chat. My only gripe was that the Dashboard of the app would randomly draw black page and I would have to restart the process of checking-in and mobile return. Hopefully, this could be fixed with a future app update.
Yuanyuan Song