Not convenient to use it. Equipment we requested was not there. Took one hour to pick up the truck even though I reserved it before through online. App was not very supportive.
Jung Lim
Associated Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2E2N4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I was overcharged. Did not receive furniture dolly. Clerk had no idea how to operate system, had to face time someone for over 30 mins. Back of truck wreaked like cat pee and cat litter was everywhere.
Bryan Jason LongYou need to have check ins for people that don’t use the app. Train the people where U-Haul has trucks Staff where I picked up were friendly but not able to help check in. Also there was only a 1/4 tank of gas in the truck.
barry greenThe process at vendor was different than the one mentioned on uhaul while booking. Had to spend an hour sorting it out. I think I have also been overcharged for the booking
Neil MonteiroI am old so I am not liking that I could not talk to a live person and everything had to be done online. I know I am supposed to move on with technology but I like talking to a live person (thank goodness my son was with me as this was a daunting task for me just watching him do all the things required). It was time consuming to do all the check in, pictures and all the information you required before we could get the vehicle. The lock box did not work which we finally had to call the 1-800 number to get some assistance to get it opened and receive the key. The vehicle took a lot of gas but was grateful that it had good tires on it especially with this cold weather and snow. Since I had difficulty with the process I did not get the vehicle on time (an extra half hour) which cut my time line down. Luckily we got it back in time but once again it was a long process to check in the vehicle. Whatever happened to dealing with live people these days.
celine mini