U-Haul Moving & Storage at University Ave

U-Haul Moving & Storage at University Ave

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Address

306 E University
Champaign, IL 61820

(217) 351-7040

(Betwn 3rd & 4th)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Champaign, IL at U-Haul Moving & Storage at University Ave

Moving to or from Champaign, IL, 61820? Get FREE truck rental rate quotes at U-Haul Moving & Storage at University Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Champaign, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at University Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Champaign, IL.

Cargo vans and pickup truck rentals in Champaign, IL

U-Haul cargo van rentals and pickup trucks in Champaign, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Champaign, IL, 61820. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Champaign, IL, reserve a van for your moving needs from U-Haul Moving & Storage at University Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

CATHERINE C. on 9/19/2014
Rating: 5 out of 5 stars

Employees were excellent. But U-haul needs to hire more employees at such a busy college city, especially during moving to school days.

BRANDY K. on 9/18/2014
Rating: 5 out of 5 stars

Last time i moved i used budget rental and i was upset about how i was treated and told them this was the last time i was using them i came to u haul and was greeted by the friendliest smile Naveen was very helpful and really took the time to answer my questions so if i plan to move again yes u haul is my first choice!!!!!!!!

BETHANY B. on 9/17/2014
Rating: 1 out of 5 stars

Very slow service, truck we got was checked in as "full tank" and we had to get someone to change it as the truck had 1/4 tank in it. The gauge was sitting just below the 1/4 tank line. We drove the truck a total of 10 miles. A uhaul employee told us the trucks get 12mpg. We put one gallon back in the truck. The next day I had the charge for the truck and an additional $145! I called and they stated the charge was for not returning it with a full tank of gas. I corrected them and told them the truck was checked out with 1/4 tank. He made me bring in the paper to verify and then on arrival told me he called the person who checked it out who confirmed what we said. Then he said he would refund that amount (which hasn't happened) and charge me $40 instead. He said the truck had just under a quarter tank (which is where it was when we checked it out) and they charge $30 for bringing the truck back below 1/4 tank plus $10 for 2 gallons of gas to "get it back to where it started". You can't tell me that makes any sense when the truck gets 12mpg, we went 10 miles and put in one gallon that they needed to add 2 gallons. Through this process we've also found out that "an employee would be in trouble for checking out a truck with under 1/4 tank" so of course he is standing by his word that it was right at 1/4. This is BS. We are calling customer service in the morning and hopefully they can fix this.

Helga V. on 9/16/2014
Rating: 4 out of 5 stars

The gage for measuring the petrol didn't work, and I was not informed about having to fold blankets (for which the penalty was $5 for each rented blanket). Hence, though I was able to fold the blankets, since the gage didn't work, I had to fill the whole tank for petrol even though I wasn't supposed to. The manager was there when I complained, and he chose to do nothing about it. Very annoying experience.

ANNA C. on 9/16/2014
Rating: 5 out of 5 stars

Really very nicely handled. I'll admit I was (pleasantly) surprised.

Daniel K. on 9/15/2014
Rating: 4 out of 5 stars

Friendly staff, but spend more time waiting in line than I would like.

Heidi H. on 9/15/2014
Rating: 4 out of 5 stars

I was initially charged for two days when I only used the equipment for one. Please be careful for future customers. Although my situation was rectified, not all people's may have been

STEPHEN O. on 9/14/2014
Rating: 5 out of 5 stars

It appeared that only 1 person was working the store at opening time on Saturday. I ended up waiting over 20 minutes to be waited on which put me behind in my schedule. I have read other reviews on other sites about this place, but it was the only game in town so you are stuck. The person working did an excellent job, but you need to hire more personnel!

TAMMY M. on 9/13/2014
Rating: 5 out of 5 stars

I have used this location before & the employee's are always extremely helpful & efficient.

MICHELLE W. on 9/11/2014
Rating: 2 out of 5 stars

I rented a truck 2 weeks in a row to move and the first time my 17 foot truck was unavailable so I settled for at 14 footer since that was all that you had available but it was truky an inconvenience. Also, I didn't know that I was supposed to get a $50 refund so when I went back on the following Saturday I asked the asst manager about it and he said oh you need to call corporate. Also, I had proof-yes receipt from gas station 3 blocks away that I filled the tank up to 3/4 but he said oh it was a little short on gas so I told him to give the truck back to me the next morning and then I put another $10 dollars in the tank. This is crazy because I only drove 16 miles and paid $22 worth of gas. So then meanwhile, I decided to come back again the next weekend. I didn't get everything taken care of so I had to keep the truck past my due back time of 4pm so I called and had to pay an extra day. This time I took pictures of the gas level and mileage tracker.

DAVID E. on 9/11/2014
Rating: 3 out of 5 stars

Need more convenient customer parking spots. Manager was eating breakfast at the customer counter - NOT a good idea! Too much personal chit-chat amongst staff while serving customers. Staff lacking somewhat in politeness and professionalism.

William D. on 9/10/2014
Rating: 4 out of 5 stars

very busy. left trailer without checking in. had two calls after checking leaving that I had not turn in.

EVANGELOS S. on 9/10/2014
Rating: 4 out of 5 stars

The manager, Naveen, is willing and able to help!

JAMIELYNN P. on 9/8/2014
Rating: 1 out of 5 stars

Given incorrect information about the availability of a utility dolly.

Eric U. on 9/8/2014
Rating: 5 out of 5 stars

Ordered truck on line. It was fast and easy. Truck was ready when we picked it up.

Eunhye C. on 9/7/2014
Rating: 2 out of 5 stars

I wish the waiting lines were shorter. They always make us wait at least 15 minutes.

VICTOR M. on 9/6/2014
Rating: 5 out of 5 stars

Just work on dispatching people a bit faster, other then that you guys are great with your job at U haul. Thank you. Great customer service by the way very friendly, Loved it.

DAVID H. on 9/5/2014
Rating: 4 out of 5 stars

It doesn't make sense to charge a deposit cost for anticipated milage, and then require returning the vehicle to previous gas level. It's like renting a hotel room, but charging me again every time I use the bed. Why pay the up front cost of how much gas I'll use, only to force me to put gas back in it? Didn't gas get covered with the initial charge before I took it off the lot? Regardless, the service was fine, and the truck go the job done. I'd recommend to others.

Shuwen F. on 9/5/2014
Rating: 4 out of 5 stars

very convenient for moving in to apartments

TASSILO H. on 9/4/2014
Rating: 5 out of 5 stars

I've decided I need to win the lotto. Moving myself is not fun. Nauveen was excellent in his help. (don't have the business card, I'm guessing at the spelling).

Jenna L. on 9/3/2014
Rating: 3 out of 5 stars

Every time I go to U-Haul which has been three times in the last few months, the brakes have been bad on the trucks. I have to push down nearly to the ground on them just to do routine stopping. This happens with or without the back of the truck being full. This is an unacceptable, dangerous practice that needs to be fixed.

NICK H. on 9/2/2014
Rating: 3 out of 5 stars

Way understaffed. Took over 40 minutes of waiting to talk to anyone. Equipment was good.

SARA R. on 9/2/2014
Rating: 4 out of 5 stars

The associate that was there did very well, but for it being the Friday before Labor Day, I think the should have been a little more help.

jeff f. on 9/2/2014
Rating: 2 out of 5 stars

More associates are needed during peak periods, and days.. I picked up my trailer on Friday at 12:30. I stood in line for 30 mins. There was only one associate. Then approx 10 mins later another associate came back from lunch, and approx 5 mins after that another associate came to help.. Your have to realize if you're taking lunch, probably everyone else is also, and more times than not they will use that time to take care of some personal tasks. Such as picking up rental equipment.. Retail associates should never take lunch between noon and 1. Especially on a Friday..

Steven H. on 9/1/2014
Rating: 2 out of 5 stars

The wait time is too long. I've been to this location 4 times in the past month and 3 times there has been at least a 10 minute wait, once time i waited 25 minutes because some bonehead doesn't know how to reserve trucks online. The line is usually at least 3-4 deep. With the speed the line moves, it's just not convenient.