U-Haul of Mountain View

U-Haul of Mountain View

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Address

62 W El Camino Real
Mountain View, CA 94040

(650) 965-3151

(N Of Hwy 237)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Mountain View, CA at U-Haul of Mountain View

Moving to or from Mountain View, CA, 94040? Get FREE truck rental rate quotes at U-Haul of Mountain View. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Mountain View, CA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Mountain View

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Mountain View, CA.

Cargo vans and pickup truck rentals in Mountain View, CA

U-Haul cargo van rentals and pickup trucks in Mountain View, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Mountain View, CA, 94040. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Mountain View, CA, reserve a van for your moving needs from U-Haul of Mountain View!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

james p. on 9/15/2014
Rating: 1 out of 5 stars

Staff does not answer the phone because they say they are understaffed.

Matthew A. on 9/14/2014
Rating: 3 out of 5 stars

In the past, I've had no problem with this place. But I spent 10 dollars on refueling the van after use, and my final bill states that the fuel gauge was below the amount I received it (it wasn't) --- I triple-checked it. Unhappy with being ripped off.

Brian K. on 9/14/2014
Rating: 4 out of 5 stars

The wait was too long trying to rent it on Saturday morning. I got there at 7:30 am and was 8th in line which took 30 minutes to get out of there.

TED W. on 9/14/2014
Rating: 2 out of 5 stars

Okay, U-Haul has a lot of opportunities for improvement here: [1] I had to wait through a 15-20 min line to speak with a representative, even though I'd made a reservation weeks in advance and checked in online a day before. [2] Only 2 of the 4 rental counters were open, despite this being a Saturday morning 2 weeks before all the UC schools start -- college apartment move-in rush hour. [3] I had to wipe a layer of dust off the point-of-sale screen to sign my name to the contract. [4] The representative with whom I worked, Javid Shaghel, was very courteous and was able to process my rental transaction in just a few minutes once I got to the front of the line. He printed out a contract which had the incorrect amount, 3/8, indicated for the fuel gauge. When he brought the vehicle around, he proactively checked the fuel gauge and noticed that the truck actually had 1/8 of a tank. He then amended the contract with a black ball-point pen showing the correct fuel amount, 1/8, and signed it with his initials "J.S." I returned the vehicle to the U-Haul location in Davis, CA. Unfortunately, it was after hours, so I was unable to show them Javid's hand-written amendment to the contract. Either Javid hadn't entered that amendment into the computer or the Davis location didn't check, because they issued a $74 charge for refueling. My 1st and 2nd phone calls in my attempts to resolve this issue were to the Davis location. The 1st call got an answering machine. On the 2nd call, the representative insisted that I resolve the matter with the Mountain View location. My 3rd call was to the Mt View location. The person I spoke with referred me to Customer Service. My 4th call, to CustSvc, resulted in them "opening a file" for the matter, but they then referred me back to MtView. My 5th call, to MtView again, reached a person named Scott. Scott said he would follow up with Javid and see if he could get the matter cleared up within a day. [5] If Javid didn't enter the contract amendment into the computer, he should have. If the software isn't able to handle such an amendment, it should. Until the software can be amended/replaced to enable such entries, I would recommend that such manual contract amendments be *called* from the pickup location to the drop-off location in the future. [6] The rep at the Davis location should have called the MtView location to get confirmation of the contract amendment rather than pushing the matter back on the customer.

LINDA L. on 9/14/2014
Rating: 3 out of 5 stars

I was very displeased the morning I rented. One person at 8am to check out vehicles and that person couldn't assist anyone for as least 20. Poor scheduling for a Saturday morning. Then on Friday evening on myuhaul website I had changed the vehicle I was renting with a uHaul chat line and it was NEVER changed. Fortunately they had one vehicle left. Then the rate per mile was outrageous. On the original rental the rate I had been quotes was incorrect. I was very unhappy with my first rental experience.

pralay d. on 9/8/2014
Rating: 1 out of 5 stars

I did Express Online Checkin to "save time" (that's what U-Haul website brags about it), and then waited more than one hour in the line. This location seemed understaffed and all the staffs are overstretched. Seemed chaotic while picking up the van and returning it.

Jesse M. on 9/8/2014
Rating: 2 out of 5 stars

Have more than 1 person working to check people in. It took 45 minutes for me to pick up keys...

LAPREA C. on 9/7/2014
Rating: 2 out of 5 stars

I had a 9 am pick up reservations. I did the check in and I stilled had to wait 1 hour and 25 minutes in line to pick up truck also I thought the rental was per day not by hour I was charged a late fee I didn't get the truck until 11am and returned it a little after 7:00pm on the same day which was September 6, 2014, also you need more staff on the weekend some of the customer where horrible and disrespectful to your staff

NOAM L. on 9/7/2014
Rating: 3 out of 5 stars

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ABHIMANYU R. on 9/6/2014
Rating: 2 out of 5 stars

Waiting time was unbearable. What is the point of online check in if I still have to wait in line?

JONATHAN P. on 9/6/2014
Rating: 3 out of 5 stars

Gas was given at just a hair over 1/4 but was marked on sheet for 1/3. Suggest more care be given in marking actual level of gas in tank. It made it awkward when I went to return truck. Do I fill it to actual level at time of pick up or the level marked on the sheet so I don't get charged for not returning it with the same amount of gas? Would be easiest and most user friendly if we pick up truck full of gas and return it full. That way less hassle trying to fill it to original level. This is prone to error and an added frustration at the end of the rental experience. Also, center console had not been cleaned (sticky) nor had ash tray.

KENNETH S. on 9/4/2014
Rating: 4 out of 5 stars

Frank (manager?) was great and recommend him highly. However when making reservation with your phone agents it was difficult to determine an estimate of the actual price even though I knew the exact milage and number of days. I got different answers every time I called. Overall experience was good. Thanks.. I'll be back next year.

PHILIPPE H. on 9/4/2014
Rating: 1 out of 5 stars

I had to wait 45 mins in line to get the van I reserved online because there was not enough staff. My return time was not changed even though I waited for 45 min, so I only had to bring back the van 3h15 mins after I got it, rather than 4 hours. Also, the fuel level on my contract was higher than what I saw on the van gauge. Since I was in a rush because of the long wait, I did not check these details before I left the U-haul center. This was a very bad experience overall. Next time, I will choose another rental company.

TAL D. on 9/4/2014
Rating: 5 out of 5 stars

Trailer was in really good condition. Hooked up to my car in a timely manner. Staff was friendly and I could drop it off after business hours for same price. Really good overall.

Cami W. on 9/3/2014
Rating: 5 out of 5 stars

More employees.

JONNI S. on 9/3/2014
Rating: 5 out of 5 stars

Very friendly and courteous staff.....

Andre H. on 9/3/2014
Rating: 2 out of 5 stars

I had normal wear and tear dust from commercial activities on my vehicle was was threatened with a $150 cleaning fee (but instead went and myself washed the vehicle clean). My expectation is that the degree of use as fair wear and tear on the vehicle is exactly what I'm paying for. Outrageous that I had to myself clean minor dust and dust scuffs from plastic mats else be charged $150 (more than the mat cost itself).

Megan M. on 9/2/2014
Rating: 1 out of 5 stars

They told me that I would be charged $10 per day for furniture pads when I was quoted $10 total for the pads. Drop off process was fine.

Charley H. on 9/2/2014
Rating: 5 out of 5 stars

The service at U-Haul Mountain View was good - the staff, especially AJ, are incredibly hard working, and are willing to do everything in their power to do a good job and satisfy all customers. Unfortunately, I can not say the same for U-Haul's phone service line - they are willing to give false data in order to push needs to customers. When reserving trucks, make sure to contact the store directly to confirm your reservation.

wanda e. on 9/2/2014
Rating: 1 out of 5 stars

rude customer service, did online check in nothing was ready in truck moving pads etc.

Bryan F. on 9/2/2014
Rating: 3 out of 5 stars

Great location. Very helpful staff

SAMEER I. on 9/2/2014
Rating: 4 out of 5 stars

The fuel gauge on the cargo van I rented is very hard to read. It has markings for 0, 1/4, 1/2, 3/4 and 1 but the marked level in the contract is 11/16. It was very hard for me to figure out how much gasoline to put to bring back to the original level. Please try to improve this.

Chengu W. on 9/1/2014
Rating: 3 out of 5 stars

Wrong MI Out

MICHAEL Y. on 9/1/2014
Rating: 3 out of 5 stars

Got a question on the billing... my total miles was ~230miles today... my daily billing of ~$70 with 50 miles included I'm okay with... after reviewing my bill coming home, I notice they put down 221 miles on top of the 50 for a total of 271 miles driven. This is incorrect, it should've been only 180=230-50!!!

michael b. on 9/1/2014
Rating: 3 out of 5 stars

So. My experience was fine. I had planned on renting the U Haul this weekend and luckily decided to book the truck online before attempting to walk in. This is not a market where one should attempt to try and walk in and make a spontaneous rental. Second, having come to the site on a Sunday, there were only two people on site. One person on the registers, operating the store front and one guy out back with the trucks. The lady in store was phenomenal. She had a line going out the door and almost all the customers were fronting difficult and lengthy requests/problems. She managed to help a bunch of us at the same time and run the guy outside to get stuff done. No signs of stress or frustration on her part. Maximum customer service under the most intense of stress. The truck was great, Clean, in good condition. Drop off was not expected. You park the van, and then they mail you the reciept. Im the sort of person that prefers to know what im being charged and to confirm stuff in person, at the time of hand in... rather than wait for someone to check the van later - you might consider taking pictures of things like the van's condition before and after, and do a time date stamp so you have evidence of stuff... My contract was completed without problem or any post contract accusations... but still prepare yourself for that.