OTM Services (U-Haul Neighborhood Dealer)

OTM Services (U-Haul Neighborhood Dealer)

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Address

46396 Benedict Dr Ste 340
Sterling, VA 20164

(703) 709-9488

Driving directions

Details

Standard Hours

  • Mon: 10 am - 3 pm
  • Tue-Wed: 8:30 am - 1 pm
  • Thur-Sat: 9 am - 5 pm
  • Sun: 11 am - 2 pm

Features  

  • 24 hour dropoff

View Rentals

Moving Truck Rental in Sterling, VA at OTM Services

Moving to or from Sterling, VA, 20164? Get FREE truck rental rate quotes at OTM Services. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Sterling, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at OTM Services

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Sterling, VA.

Cargo vans and pickup truck rentals in Sterling, VA

U-Haul cargo van rentals and pickup trucks in Sterling, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Sterling, VA, 20164. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Sterling, VA, reserve a van for your moving needs from OTM Services!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ELIZABETH S. on 7/20/2014
Rating: 3 out of 5 stars

Check ashtrays.

ANGELA P. on 7/15/2014
Rating: 3 out of 5 stars

First, the uhaul website was used to reserve a 20 foot moving truck. The next day, we were told that the truck we reserved was at a different location, not a problem. But then when we got there, there was no 20 foot truck and we were charged the same price for a smaller 17 foot truck. This is a problem. Then there was damage to the truck (a dent) and this was not disclosed to us as we were asked to sign our documents and this left us open to possible issues if someone thought we did the damage. They did not have us walk around the truck to verify damage before we took possession of the unit as they simply asked us to sign the documents. All in all, our experience with the uhaul experience was far less than satisfactory because there were issues from the website, the pick up location and the drop off location.

JOHN M. on 7/13/2014
Rating: 1 out of 5 stars

The employee didn't open the site for almost an hour. The lady checking me out said truck had half a tank when the slip said quarter. I asked her to correct she spoke to an attendant, in a different language, and then asked me to sign the documents. I refused, she then said they the attendant will add fuel. He put in less than a half tank and said it was aat half. I was so disappointed that I just left with the intention of contacting haul latter.

AMJAD W. on 7/7/2014
Rating: 5 out of 5 stars

I dropped off truck at night but left my keys in their, went back in the morning and told them about the keys, they were quick to help me out, gentleman from office came out with me and gave me keys back. Great customer service, keep up the good work Thanks AJ

richard m. on 7/4/2014
Rating: 3 out of 5 stars

You charged us for bag of pads that we returned unopened and not used! When requesting a refund the nice sales person contacted the owner who denied the request! Poor business practice into opinion! Also check out was slow and printer was low on ink.

PENNY F. on 6/30/2014
Rating: 1 out of 5 stars

Horrible all around experience from misinformation, to no information, to no one there when we showed up for our pick-up appointment. When did arrive, one couldn't log into the computer while the other sat outside on the cell phone the entire hour and half it tooks us to get the truck.

carla c. on 6/22/2014
Rating: 2 out of 5 stars

i rented by 9 am. the office was closed, I had to call the number on the door. Misael, show up, but the person in the phone told me was a lady, The lady show up after 10 minutes late. the lady had to call somebody, because she said is new. at the end, with paper works, explanations, misunderstanding the miles, etc. I left your office almost an hour late., Misael was a great person, but the lady didn't say good morning or apology for be late. I'm not sure about is I don't pick up at time the truck you will give me $50. Thank you

Nicholas N. on 6/16/2014
Rating: 2 out of 5 stars

They over booked the trucks and did not have the 14 ft I reserved and gave me a 10 ft truck which made my move that much longer. After he gave me 10 ft truck he told me the person who reserved the 10 ft truck wasn't going to be happy. Very unprofessional would not recommend.

FREDERICK L. on 6/12/2014
Rating: 1 out of 5 stars

My van was not ready for over 2 hours after the scheduled pick-up time and I was overcharged for both mileage and gasoline, incorrectly doubling the bill I was supposed to receive for a one day van rental!

DEWIT T. on 6/10/2014
Rating: 3 out of 5 stars

the truck was well maintained but there was dirt in the back of the truck we needed to sweep out before using it

BRAIN S. on 6/2/2014
Rating: 5 out of 5 stars

I really appreciate the staff here. I showed up early and one employee had gotten there early as well. He tried to get me in and out quickly but the key for the truck I reserved was with another employee. I waited some time for the key to arrive as other customers began to come in. Once the employee with the key showed up with the key she did her best to get me out the door quickly and without prompting applied a discount for my time waiting. Both employees directly effected my experience positively when the situation could have caused me some frustration for waiting. I would recommend this location to all. They are honest and really will help you if they are able.

VALERIE M. on 5/27/2014
Rating: 5 out of 5 stars

The truck pick up was confusing because I asked for Leesburg and was assigned sterling, but nobody called to confirm the reservation. We were unsure where to go up until the last minute.

MARTHA O. on 5/24/2014
Rating: 2 out of 5 stars

The pickup location was changed with virtually no notice. The new location opened up one hour later than the originally scheduled truck pickup and the staff did not even show up on time. We were supposed to pick up the truck at 8 am at original location - did not end up receiving the vehicle until almost 10 am at a different location. AWFUL experience.

GREG S. on 5/20/2014
Rating: 5 out of 5 stars

By far the best UHAUL i have ever been to, The owners are very helpful and the location is very clean. I would go back and rent from them anytime, Thanks OTM SERVICES !!

TED C. on 5/19/2014
Rating: 4 out of 5 stars

the office was a little hard to find as it is in a business complex. The staff were very courteous and professional.

HARRISON P. on 5/18/2014
Rating: 3 out of 5 stars

One of the staff member from this Uhaul location was on break during business hour. The wait was frustrating that several customers waited g for 15 minutes plus until the owner arrived. During the transaction checkout, I noticed the gas tank was not accurately recorded on my contract, thus irritated me to spend more out of my pocket to avoid the surcharges on gas fee. This place needs to improve customer service, efficiency, and avoid hidden fees that wasn't presented in the contract.

RICHARD W. on 5/17/2014
Rating: 1 out of 5 stars

Your advertising is disingenuous Will never use U haul again

HAMIDNIA M. on 5/15/2014
Rating: 5 out of 5 stars

Located by route 7, always have trucks Available nice Uhaul !!

JOHN H. on 5/7/2014
Rating: 3 out of 5 stars

I applied for the 'fast check-in' on line, but it took over an hour to get my truck. Plus the two dollies were not available. On the bright side, the clerk gave me an extra 50 miles.

ARASH M. on 5/3/2014
Rating: 2 out of 5 stars

I returned the truck in 2 hours instead of 4. Yet they charged me $40 for 2 hours and mileage. Please refund $20. I reserved the truck for 4 hours for $20.

Bobbi T. on 5/3/2014
Rating: 2 out of 5 stars

Poor signage: did not know where to park rental in very crowded office park and once parked, could not figure out how to enter the building without walking all the way around it. Uhaul office was clean, staff helpful, but overall location way tooinconvenient for me to ever use again.

CHAD B. on 4/24/2014
Rating: 1 out of 5 stars

On my Tuesday pickup, they were open from 12-6. I showed up at 12:45 and no one was there. I waited till 1 called the number and a guy answered and said they would be there soon. I left to get lunch, came back at 1:45 and still no one in office, no note saying I'm in parking lot, no nothing. Called U-Haul to schedule somewhere else and they got in touch with someone who said they were downstairs and 10 minutes later he showed up and said sorry, I was out to lunch. Tried to call owner back and they wouldn't answer. What should have been 15 minutes took over 1.5 hours. UHual promised extra miles on my contract to pick up here but that didn't happen either.

LAURA K. on 4/14/2014
Rating: 5 out of 5 stars

Best place in sterling, VA Thanks for all your help OTM

DEBRA M. on 4/14/2014
Rating: 4 out of 5 stars

Very grateful for this location since the 10 foot truck was not available at the first location at the time I requested it. This clerk was extremely helpful.

MICHAEL F. on 4/9/2014
Rating: 1 out of 5 stars

Incorrectly billed for an extra day and for EZ Fuel Sales, even though I returned the truck a day early and with extra gas. Charges were reversed after four phone calls. I can understand one mistake on an invoice. Two mistakes are either due to gross negligence or fraud. Am contemplating making a report to authorities.