Backus Auto Wash (U-Haul Neighborhood Dealer)

Backus Auto Wash (U-Haul Neighborhood Dealer)

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Address

7755 17 Mile Rd
Sterling Heights, MI 48313

(586) 939-7805

(W Of Van Dyke)
Driving directions

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Details

Standard Hours

  • Mon-Sat: 8:30 am - 5 pm
  • Sun: 10 am - 3 pm

Features  

  • 24 hour dropoff

View Rentals

Moving Truck Rental in Sterling Heights, MI at Backus Auto Wash

Moving to or from Sterling Heights, MI, 48313? Get FREE truck rental rate quotes at Backus Auto Wash. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Sterling Heights, MI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Backus Auto Wash

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Sterling Heights, MI.

Cargo vans and pickup truck rentals in Sterling Heights, MI

U-Haul cargo van rentals and pickup trucks in Sterling Heights, MI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Sterling Heights, MI, 48313. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Sterling Heights, MI, reserve a van for your moving needs from Backus Auto Wash!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Michael D. on 12/15/2014
Rating: 4 out of 5 stars

This is the second time in the past year I rented a truck from Backus, and I have been completely satisfied with my experience.

jack k. on 12/13/2014
Rating: 2 out of 5 stars

Bad customer service, not very friendly.

ANDREA F. on 12/7/2014
Rating: 3 out of 5 stars

The size of the truck was very unclear to new and some of your processes and policies were not very expedient at all. Things would have gone much smoother at the location if the corporation had some details together more, but the dealer had no control over this

timothy d. on 12/3/2014
Rating: 3 out of 5 stars

THE TRUCK VIBRATE THE WHOLE TIME

JESSICA R. on 12/1/2014
Rating: 4 out of 5 stars

They needed more help at the front desk but the staff was very nice and professional.

MARK H. on 11/29/2014
Rating: 1 out of 5 stars

This had to be one of the worst customer service interactions I have ever had. I was treated like dirt. The sales lady there was of no help what so ever. Also never got my $50 of my reservation guarantee.

Jo Anne C. on 11/17/2014
Rating: 1 out of 5 stars

The computer systems were down at this location which made it difficult to pick up the truck. We had to do everything over the phone, which wouldn't have been a problem but the person behind the counter was pushy, rude and all around unpleasant to work with. I was using this through a corporate account so i did not need to present my credit card and my father told the gentleman behind the counter that and the gentleman stated "well, we'll see about that" in a very snarky tone. Then when my dad asked the gentleman to do his job without all of the little extra comments he kept saying under his breath, the gentleman got extremely irrate. If the calls are recorded from that day, we were on the line with U-haul so there is no doubt the entire conversation is recorded. After that confrontation the gentleman completly turned around his attitude and was helpful enough to get our truck and have us on our way. Overall though, I would not recommend this location to ANYONE trying to move. If you have any questions about my experience, please feel free to contact me.

ROGER P. on 11/16/2014
Rating: 4 out of 5 stars

Location was convenient, excellent staff! However, u-Haul corporation was not nearly as adequate. Waited 45 minutes while staff wrestled with computer problems. Resolution was to conduct transaction over the phone, which should have been provided by U-Haul as soon as a resolution to the computer problem was not forth coming. U-Haul made no attempt to reach out to inconvenienced customers (I was one of several) to try and improve/relieve the experience. Not very good customer service at the corporate level!

RAUL S. on 11/16/2014
Rating: 2 out of 5 stars

My truck was not available until 1 1/2 hours after promised due to a computer glitch. There was no discount given for the inconvenience.

Kelly D. on 11/3/2014
Rating: 5 out of 5 stars

Was a pleasant experience wouldn't change a thing.

tina g. on 10/28/2014
Rating: 5 out of 5 stars

Backus Auto Wash is a very convenient location for pick up and drop off. Excellent customer service Very satisfied with this location

James V. on 10/1/2014
Rating: 5 out of 5 stars

Truck worked fine and the service was great.

MICHAEL H. on 9/26/2014
Rating: 1 out of 5 stars

I Was Givin a Truck Which was Suppose to Be in For Repairs and was Over Two Bottles of Trans Fluid Down---the Truck Brokedown---Obvioliously It Wasnt Checked Out Before It was Givin to me-----and It took me Over an Hour to get the Truck Rented...The Gentlemen who rented me the Truck was Far to Busy and his Uhaul Renting was put on the Back burner----

KELLY S. on 9/16/2014
Rating: 2 out of 5 stars

When I walked in I was looked past so the guy behind the desk could yell at an employee about his mom coming in to talk about his paycheck. The Rental truck was fine but the service was horrible. I had secured this truck well in advance online and did express check out. When I went in, nothing was ready, and in fact, they didn't even have the moving pads available and told me to go to a different location for it. I didn't get an apology til I was walking out the door fuming about the lack of accountability and slow process. I would never recommend this place to a friend- or an enemy. Super unprofessional and

ERIC H. on 9/9/2014
Rating: 4 out of 5 stars

Major: Ordered dolly online, pickup location did not have any. Minor: pick-up time was 9am, truck arrived at 9:30am

Jeff C. on 9/8/2014
Rating: 3 out of 5 stars

We got the job done.

Said N. on 9/6/2014
Rating: 1 out of 5 stars

They give me hard time and more and I did not gat my truck on time

RONALD S. on 9/2/2014
Rating: 5 out of 5 stars

The service was excellent.

Cheryl C. on 8/25/2014
Rating: 5 out of 5 stars

Everything was great. Everyone was professional and thorough. My rental was ready on time. The vehicle ran great. Drop off was a breeze.