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ROBINMELANIE BROWN
Customer Reviews for AFM Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nest U-Haul site in Greensboro. Professional and helpful.
RICHARD LUECHTStaff very helpful, polite and quick service. Uhaul truck was a 20ft instead of a 15ft - unhappy with getting a larger truck than requested but it was a newer truck which made the ride a bit smoother and the added Bluetooth audio and working AC was a HUGE plus. Car hauler - lost a pin securing the left loading ramp early in transit. Cost almost 3 hours to get this replaced (on top of an already 10+ hr drive in bad weather) Roadside assistance used - used to replace car dolly, very quick with responses and gave excellent customer service!
Anthony MontySo far so 👍 good
Luis AngelI have never had a bad experience that’s why I keep coming back
lisa johnsonYou all did a great job. Again, Thanks and have a great day!
gery ziglerWe were over charged for items we didn't request nor used
Tyrone FrazierVery pleasant experience at this location. Professional and courteous. Great rates too!
Denise RoachI never received my deposit back but overall customer service was great and clear communication
jada smithJust service your cars . Everything was good
Luise TekeLoved the ramp on the I-Haul trailer
Steven JacobsMore customer parking
Tiffany WimbushBoth locations were excellent
Patsy SimpsonThe manager on duty was real kind but I think I paid too much for a small trailer that I only had for 1 hour. He said he would adjust the price when I got back with the trailer but he didn’t.
audrey lewisAPP MALFUNCTION GPS SELF LOCATE DIDNT WORK
AMY OAKLEYGreat customer service and very friendly.
Ryan LanierAlways outstanding service at this location.
Lucia KennerlyKIP from the 1501 Bessemer Ave. location in Greensboro NC dumped me and my childrens things at Kersey valley landfill not even 24 hours after having the truck towed. I was notified that i should have had 48 hours to collect our things. My whole 3 bedroom apartment that contained valuable and sentimental things. I will be taking action
Tequila DunlapPick up transaction & process was smooth. Super nice people & after hours drop off was easy as well! Thanks
andy morrisEverything was great
barbara steeleThese guys are SO nice, close to my house and I rent trailers and trucks a LOT. I'm a single older woman and they help me get going. They know I can't disconnect it so they take good care of me. Bruce is outside cleaning the equipment and hooking up trailers and getting people in trucks in 95+ degree weather. He's in a great mood no matter what! I'm a big Uhaul customer and in this city with so many places to choose from, this is my choice! Thx guys, see you soon! Lynn
lynn rollinsOrdered on the phone. Was told we can return van on Saturday at 5:00 p.m. that is when they closed. found out when we pick the van up that they closed at 1:00 P.M. on Saturday. They need to get their times straight.
RONALD N VALONEalways courteous, easy rental transaction
Caterina TarverEverything went without a hitch & last minute! I called and had a reservation in minutes. Very polite & professional exchange. I’m very pleased at how easy it was to rent .
marie russellBruce was absolutely amazing and helpful!!
Haley FloomI was over charged
Travis ThomasI didn’t even have to go inside. No issues.
Thomas VibertI reserved a UHaul 2 months before needed. On the day of pickup, I was notified it was not available, and sent to another uhaul location . Unfortunately, the location did not exist. No uhaul rentals at all. Called previous location and was recommended to another location, which also did not exist!!! Spent all morning wasting time and running around looking for a UHaul that I should have had !! The locations in Greensboro NC are just ridiculous and workers are a joke! Never had these problems before . Also, the cost of the one I finally found was elevated because, “I had no reservation”at that location. What a rip off!! Hope I never need one again, and I will not recommend to other students at the University ! In fact I will do everything to discourage students to use Uhaul services in this area.
Miranda HenryNothing!
Linwood HawkinsGreat
CHARLENE FIRE THUNDEREasy, convenient, and fairly priced.
MICHAEL HABEEBConvenient location, quick pick up and return as well as reasonable rate.
Albert SmithJust keep trying. That's all that can be done most of the time.
Christopher DinhThank you for the amazing customer service!
Tony SanbornLocation was cramped, and not layed out well.
William CovertThey are always friendly and reliable at this location
Joey MorrisonMr. Bruce was great!!! Very kind, helpful and warm hearted.
Cherrice AvantDo not rent from this location!!!
Jason WilliamsThe customer service at this location was great. Friendly and professional.
Darrell Stout