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Evan teal
Customer Reviews for All Purpose Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jennifer was the best! So helpful and accommodating! She is a keeper!
Kathleen Ellington CropperThanks
Benita PattersonFriendly prompt service
Charles McafeeThe lady attitude was horrible never will use this place again
Malcolm BradleyCustomer service person at dealer quoted me one price for mileage but I was charged something different. I called her and she remembered that she had quoted me differently than what I was charged but she said she could do nothing about it and told me to call UHAUL.
Billy ToupsThe process was quick, and easy with friendly service. They also offer parking for your vehicle. I needed the rental for a few hours so not sure if parking is good for more than a day. Either way, it was a plus for me
Josue MarquezTraci was awesome! Excellent customer service and communication. Will definitely recommend this location. This was my best experience at uhaul so far.
La'Resha LeonardNothing. The lady that helped me was super helpful and very friendly. The next time I have to rent U-Haul I will look here specifically for my needs.
Sean DuncanGreat service
Christopher MillerGreat service
RONALD DELMONT J MINKNothing to improve, but the lady here who helped us was a joy to work with! My husband and I both agreed how much more of a pleasant experience she made this than the last person we rented a Uhaul from, 2 years ago. We will definitely return to All Purpose Storage for our Uhaul needs in the future!
Jason Van LueNothing needs to be done to improve! Excellent service by Tracy!!! Definitely will be back!!! Thanks Ms. Tracy!!
Miguel CruzExcellent service!
Robert CastilloExtremely helpful
Ron FarekMark and the nice lady were great!! Highly recommend this office!! Van was in great shape!!!! Kudos to this team!!!!
Gregory ThomasDo not plan to move on a Sunday when they are closed and you need to use the mobile checkin. I had barely any service in the area and it took me almost 45 minutes trying to get the app to work so I could leave.
Nichole LlanezaThe weatherstripping on the driver side door was missing. It was chilly on that side of the truck.
Paul ReedWas given a U-Haul with a lock that had the wrong code. Was in 40 degree weather 9:30 at night trying to get in and took an hour to get a representative to help. And I still got charged for 3 hours not 4 which is what I paid for.
Danielle AparicioEverything worked out great! I was able to arrive a little bit early and was able to get the tow dolly I needed and on the road very quickly. I appreciate that great service!
David CervantesVery friendly and helpful. Great place to get your U-Haul.
Edgar BaqueroVery friendly and helpful.
Daniel SchaeferTracy is always so helpful! I have used different locations to rent in the past and this location isfar and away the best one for me.
Patricia RoddyThey are so kind and helpful
Sara WilsonThe lady that unloaded me was very helpful and friendly. I can’t recall her name.
RYAN WARRENThe car dolly I rented was recommended by U-Haul for me to use. My car did not fit on this car dolly so I rented it for no reason and I asked for my money back the girl told me she had to speak to her regional manager, and that she would call me within an hour and I never received a call back.
Marc Andros24/7 check out truck, did not work, had to call support line. Managed to get truck after 30-45 mins delay. 24/7 check in truck, did not work. It timed out and did not provide confirmation and receipt. I took the time to go to the office and hand in the keys, They said they would take care of it. After all this, I had filled the truck with gas, I thought to where it was when I received it. I was charged for not one, but 2 gallons of gas. Wasted 1 hour of my time messing about with check in, then get charged for gas. Not a good experience.
Robert BurnettExcellent customer service from the nice lady that was working there (I forgot her name) she even picked me up from my car in the parking lot in a golf cart and dropped me back off at my car when I dropped off the van. 10/10 experience!
Connor KerzeeStaff was friendly, professional, and thorough. The process was quick and easy.
Murrell KeenVery friendly lady at the Uhaul counter.
Maureen YinglingGreat experience!
Kenneth MalloryEverything was excellent; courteous and informative employees; truck ran fine and all equipment was functional. Just keep up the good work.
BOBBY HALLCouple was super sweet and helpful
Caitlin CrossNothing everything was great
Jose PerezVery friendly and helpful staff. Will rent from All Purpose Storage again!
TOMAGWA Healthca MajorwitzTracy was super friendly and helpful.
Sara wilsonLocation is a bit short on space, tight squeeze getting in and out, otherwise everything went smoothly.
Lori A HainesGreat customer service during pick up and drop off!!!
Stacy ThorntonIt would have been quicker and easier to just pick up the keys from an employee. I ended up needing an employees help.
Mallory MartinI have felt with Tracy for years and have never been disappointed.
Shane DearThe Lady was very kind and helpful with my reservation. She even went out in the rain and helped me hook up my trailer. They don’t make employees like this nowadays! Thanks for everything!
Leon DanielI forgot her name The rep that assisted me was fantastic. She was very professional and helpful.
Denise DavisNa
Jeffrey EllenaEverything was wonderful
Sheila FosterTracy was very nice and made my rental experience smooth and without worry.
Lisa BlankenshipI liked having the ability of being able to drop the key off in the drop box instead of waiting for someone to help check the truck in
Kelli EvansWell the service conceptually was fine. I find bait and switch situations deplorable and will preach on high the depravity and/or deception experienced. I am more offended by someone who will screw you out of $20 than $2000. The charges would have been fine had they been identified or discussed. Enjoy the $20, I will do my utmost to make sure I am able to make that the most costly $20 you ever cheated someone out of. You are a miserable waste of space. You have you until Monday August 14, 2023 if you would like discuss your choices. After that I will take to the interwebs and make a hobby posting in my free time. If you would like to test my resolve to my pettiness when I think this little of someone… test it. I’ll put a 4x8 sign in the back of my truck and drive up and down the street. I think the practice of sneaking in charges should be treated as severely as robbery. You’re a criminal. $20 hope you enjoy it.
Greg AndersonFrom beginning to end they were awesome.
James McCloskeyExcellent and super friendly!
BIANELLY WELCHGreat experience!
Phillip Campbellthe lady was friendly
JOSUE MONTEROSuper nice people.
Kenneth WilliamsonSystem to download photos to confirm trailer condition was extremely slow and froze the first time. This part of checking out took too long.
ALEXIS LACAZETracy is amazing! Extremely helpful!!
Cherise ReeseNothing
William Montaguesome of the trailer lights did not work.
Jeffrey Klein