Great service and friendly
STEVEN SHIPP
Customer Reviews for All Storage Lake Mead
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I walked in and they had a truck for me to rent, without any notice.
Don SalterThe truck was dirty when I pick it up and also my reservation had been canceled but the lady can see that it was had been in the system so she didn’t understand why it been canceled so she had to redo my reservation while I was sitting here .
Angela AllenDebbie is absolutely fantastic! We will use U-Haul trucks and products from her location from now on. She made a difficult small move very positive.
ronald LloydNothing to improve my experience was great.
Chavon RossWe had the best experience with this location!! I would 10/10 recommend going here for any U-Haul and storage needs!! I had a terrible experience at the location on n.nellis and decided to try this location out instead and it was the best choice! Debbie was so helpful and informative thank you again.
DWAYNE MICHAEL REYNOLDSDebbie and Jack were so knowledgeable and very kind. I use Uhaul all the time but for now on it will be at this location because of how I was treated. I will recommend this location to all my friends and family. Thank you for having wonderful people like Debbie and Jack working for your company.
Angela VerityOur truck got 10 mpg. Ouch! That was going 70 mph. With gas at 5.60, that is a lot of cash for 440 miles.
David RiceVery nice and helpful will recommend to friends!
jose pocasangreNothing, the experience was perfect!
Mary GauronThis location is the absolute best, the couple who run it are so kind!
Jhoana ContrerasGas tank was at 3/4 of tank when i got it, when I returned it I filled it up a little more then 3/4 of thre tank and still got charged to fill it up fully!!!
Brandon DavisRenting from All Storage, Lake Mead, was easy and convenient. The owners were friendly and helpful! I would recommend them to my friends and family.
cheryl tinsonJack and debbie are very friendly and helpful
Melissa HeuschkelIn my opinion... There's nothing to improve. It's already excellent!
Cornell BellowsThe couple running this location was super friendly and informative.
Michael TomaselliGreat experience...will rent from them again when I need U-haul services again.
C LEONARD FATHI was supposed to get a 20ft truck, but was notified the day before pick up that there was no 20ft truck around. They downgraded me to a smaller truck that didn't fit all of my stuff for an interstate move. When I arrived to the location, the lady made me leave my kids outside because they have a medical exemption for masks. Also very unacceptable. The truck reeked up marijuana and cigarettes. I later found a pop out ash tray loaded with cigarette butts and ash. I spent over 20 hours in this truck with my kids. All of us having to smell that. Completely unacceptable.
Daniel CorsiniAmazing couple that run this location with awesome customer service.
Ray HerzogOur experience was great thank you
Carmen DiCoioamazing managers.....
Mandi vanhooseNothing location is amazing, amazing staff amazing everything thank you !
Trudy JonesThey arw friendly and concern with your needs. Thanks to Jack and his wife.
Robinson HetheringtonJack and Debbie are Amazing! I have been with them for years for storage and rentals. I do not go anywhere else. The professionalism and customer service is outstanding! Thank you, Keep it up and see y'all soon!
mandie devoreAll Storage is great for your storage and uhaul needs. Jack, Debbie, and all the staff are always great and friendly.
Anthony AgundezThe staff were happy energetic and very helpful!! Made the busy day before prom much less stressful!
Jodi MetcalfeThere is nothing to improve. Debbie and Jack has ALWAYS delivered excellent customer service to me.
YOLANDA DANNERFriendly staff
victor garciaabsolutely nothing to improve, everything perfect as always!!!
Victor RodriguezEVERY THING was EXCELLENT
William OsborneVery friendly excellent costumer service explained everything to me and getting and returning truck
katrecia cannonThe managers are efficient with the whole process. The do everything to make the process as smooth as possible. I LOVE them!
LaShonda MooreSince 2016 I have used All Storage of Lake Mead 4 times. There are always so nice and professional. I pass multiple storage facilities and U Haul Stores on my way to them, but I only do business with All Storage. I'm just comfortable there and the are always straight forward without any hidden agendas.
Pequito JohnsonNothing, the people are so accommodating, understanding and always helpful!
Criselda carmonaGreat staff friendly and helpful.
Daniel DennisonThis has been the best experience I have ever had using UHaul. The customer service was exceptional. I would never hesitate to use this establishment again.
DON MAUPINThe managers at that All Storage are the best!
elizabeth i heathmanI can't think of anything else you could do. Jack and Debbie are the best ! They make it easy. Thanks
joe cavallaroGreat staff, Jack and Debbie, knew exactly how to help us! They exceeded our every needs and provided valuable insight on how to save time and money! Would recommend them to anyone who moves that wants to get it right. Above and beyond, quality service, thank you, Big time for all your help! Very Satisfied customers, J. & C. Kupo.
john kutoDebbie,Jack and Theresa were a great help to me and my family. Debbie and Jack made my day much brighter. Their amazing personalities and professionalism is something i won't ever forget!
tanjara bartleyAwesome staff,
Angelo TrevinoKeep the managers
LaShonda MooreLove this place, it is very clean. Friendly people
bryce ginesDebbie and jack are awesome a great team! I did a simple google and there popped a picture of this smiling couple an I was sold! And then to meet them and they care the same vibe as the picture the BEST! The definition of Great Custimer Service!??
tiffany simmons--DC5655GProperty managers are awesome, helping and very kind people. Many thanks to them for being so good.
BRADLEY WAGNERVery clean, and the people are friendly and professional thanks
bryce ginesAbsolutely nothing they were wonderful people to do business with
Criselda CarmonaHusband and wife team were absolutely wonderful. Very friendly and polite. All Storage will be my first choice next time I plan to move.
Merridith GreenNothing needs to improve the turn in process at that location. The personnel there were very professional and very helpful and assisted me in every possible way. They were informative and expedited the turn-in process which allowed me to complete the rental process without delay. They should be complimented for their performance.
Mark NewboldNothing everything was great good people
Barabara DarnerNothing that I can think of---service was excellent!!!!! Betty was VERY VERY helpful and I've already recommended this facility to some friends.
michael amosIncredible people incredible place extremely clean curious.. offers coffee and donuts when U arrive totally goes above and beyond
adam harrisYou guys were awesome and polite! Thank you for the great service!
jenovie carreraVery helpful and friendly staff. Professional and conscientious.
jay craddockLittle bit problems with returning the equipment charges but the problem been solved...thx excellent job...
JEFF MANOUNYAVONGThey are very nice people that run the store.
Mike MaltmanThe manager greeted me at the door and everyone was nice!
KIANA VASSARNothing...customer service was great. Keep up the great job!!!!
Daniel R MunschJack and Debbie super friendly and helpful. Nice clean uhaul
REBECCA GARCIAgreat service!
REILI PARNASALUGot a very good deal! Will use U-Haul again.
MARILYN STARKIt was very disappointing that a huge operation like UHaul cannot have the equipment promised in one location. I made my reservation almost one month in advance and when I arrived to pick up the truck and car trailer I was told that I needed to go to another UHaul dealer to pick up the car transporter. The worst part is that when I arrived at the other UHaul facility it seemed like I was crazy they had 10 different car transporters and couldn't arrange for it to be in one place. It was time consuming and very disappointing.
WILLIAM PETERSN/A
Geoffrey DeanAllow customers to park a loaded U-Haul in the lot for one night.
GARY LAPINNothing. This rental went very smoothly. The couple at All Storage are completely knowledgeable and fulfilled my needs. Great service
DANNY BUTLER