Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was Awesome. Friendly Atmosphere, Excellent Customer Service. What more can you ask for.
Robert Williams
Rating:
5.0
Customer did not leave a comment.
James Norman
Rating:
5.0
Customer did not leave a comment.
DESIREE LOFTON
Rating:
5.0
Customer did not leave a comment.
DONALD WHITE
Rating:
5.0
Customer did not leave a comment.
Zechariah Suber
Rating:
5.0
Fast and friendly customer service!
Jason Pitts
Rating:
5.0
The owner is and amazing guy!! Goes above and beyond for you
Darion Johnson
Rating:
5.0
Customer did not leave a comment.
ANATOLII VASYLENKO
Rating:
4.0
No suggestions for improvement, I was very satisfied with my experience.
Jonathan Blake
Rating:
5.0
I was very impressed with the customer service from the beginning to the end.
Alfred Paquette
Rating:
5.0
Customer did not leave a comment.
Donald Geddes
Rating:
5.0
Great service
james cooper
Rating:
5.0
Friendly and helpful.
Michael Kutemeyer
Rating:
5.0
Customer did not leave a comment.
Wallace Young
Rating:
5.0
Customer did not leave a comment.
Justin Turner
Rating:
5.0
Customer did not leave a comment.
tymofii ihnatov
Rating:
5.0
Great location and Great customer service
mark weissenberger
Rating:
5.0
Everything was great, truck was ready, paperwork was well explained as well as when returning the truck, gas expectations and mileage. Very helpful
Ryan Dawkins
Rating:
3.0
Customer did not leave a comment.
Luther Spivey
Rating:
5.0
Nothing, the gentleman at Birdno was excellent at answering my questions and helping me reserve my next rental. Get me what I need at Birdno’s again for my next rental.
Bobby Smith
Rating:
5.0
Overall a very important role in any company is the attitude of the employee. If an employee has a bad day then it will affect everyone, most important the customer. Smiling faces and warm greeting at all times will win the hearts of the customers. Focus on that! 🙂
Paul Sauvola
Rating:
5.0
Customer did not leave a comment.
Lawyer Watson
Rating:
4.0
Nice van. Spacious. Excellent experience.
robert mccann
Rating:
5.0
Customer did not leave a comment.
Diana Kuzmina
Rating:
5.0
Customer did not leave a comment.
David Bement
Rating:
5.0
best U-Hual Experience to date. great job!
james stickley
Rating:
4.0
Customer did not leave a comment.
Matthew Hoekstra
Rating:
5.0
Customer did not leave a comment.
Brandon Brown
Rating:
5.0
Customer did not leave a comment.
Albert Sutono
Rating:
5.0
Everything was perfect
terry fraizer
Rating:
5.0
Friendly and professional service
Ross Judice
Rating:
5.0
Customer did not leave a comment.
Harold Holden
Rating:
4.0
Nice guy
Ronald Songer
Rating:
5.0
Customer did not leave a comment.
David Whitmer
Rating:
4.0
Customer did not leave a comment.
IGOR P SHEVCHENKO
Rating:
5.0
This rental was perfect.
William Taylor
Rating:
5.0
Customer did not leave a comment.
Laurence Eisner
Rating:
5.0
Fast & easy.
William Taylor
Rating:
5.0
Customer did not leave a comment.
Cheryl Cannon
Rating:
5.0
Customer did not leave a comment.
MICHAEL BLACKBURN
Rating:
5.0
Customer did not leave a comment.
Gina Silva
Rating:
5.0
Customer did not leave a comment.
Amanda Justus
Rating:
5.0
Moving is always a stressful endeavour, the Birdno's are long time family friends, so that made this experience much easier.
Breanna Link
Rating:
5.0
He was kind and efficient.
Jean Wark
Rating:
5.0
Customer did not leave a comment.
JOHN VIAR
Rating:
5.0
Customer did not leave a comment.
Pennie Darwin
Rating:
5.0
Customer did not leave a comment.
Tina Hall
Rating:
5.0
Customer did not leave a comment.
Oleg Rud
Rating:
5.0
Customer did not leave a comment.
Thomas Safari
Rating:
5.0
From the start of paying, until I brought the truck back, everything went smooth, customer service was great and as a Pastor in this local area, I recommend this place to anyone in Inman, South Carolina. -Daniel
David Duncan
Rating:
5.0
Always the BEST experience dealing with Mike Birdno!!!
MATT YOUNG
Rating:
5.0
Very helpful and friendly.
Amy Mullinax Bennett
Rating:
4.0
The guy at this location should probably run Uhaul, he was very kind, cordial, helpful, friendly and professional. He wanted to give us a credit because we brought the truck back having not gone over our mileage and with a full tank of gas. I’d say he would be the saving grace for Uhaul if he was an actual Uhaul employee, but he’s only a vendor. This guy was fantastic, in all the ways the rep at the Wake Forest NC location should have been.
Holly Saadiq
Rating:
5.0
Great customer service!
Rick Brown
Rating:
5.0
Make all rates 100% upfront
Brandon Medford
Rating:
5.0
Agent was polite and professional.
Felicia Haynes
Rating:
5.0
Customer did not leave a comment.
Cathy Brown
Rating:
5.0
Customer did not leave a comment.
Cheryl Cannon
Rating:
5.0
Will do again soon. AAA+++
Chris MAKOWSKI
Rating:
5.0
Customer did not leave a comment.
niya broome
Rating:
5.0
Customer did not leave a comment.
Manuel Bondarchuk
Rating:
5.0
Customer did not leave a comment.
Lyle Gumer
Rating:
5.0
Customer did not leave a comment.
Patrick Easterday
Rating:
5.0
Absolutely nothing. The owner was amazing. We're actually about to rent another uhaul from him this week.
CHRISTINA MARTELLI
Rating:
5.0
Since U-Haul charges for mileage, I reserved a truck at the location nearest to me. When the truck was not available at that location, U-Haul changed the pickup location to a place 6 miles farther each way. Oh, this was done the DAY of my pickup so it's not like I could cancel because all plans were put in place for that day. I should not have been responsible to pay $12 extra just to get the truck to my starting location. The miles between my original pickup location and the rescheduled pickup location should have been waived or the amount not charged. I understand truck availability is a challenge, but the expense should not be passed on to the customer.
Bryan Maguire
Rating:
5.0
Customer did not leave a comment.
Daniel Proper
Rating:
5.0
Mark goes above and beyond every time I've delt with him.
Joshua Wilson
Rating:
5.0
Mike is very accommodating and I would recommend his spot to everyone
Joseph Santoro
Rating:
5.0
Customer did not leave a comment.
Paul Arthur
Rating:
3.0
Being closed made it a more difficult to deposit the trailer.
Lourine Lagerlof
Rating:
3.0
The cargo area was clean, but the cab area was filthy with animal hair, spillage of something, and mud smears.
Robert Fant
Rating:
5.0
Customer did not leave a comment.
Lawrence Pina
Rating:
5.0
Customer did not leave a comment.
Ivan Vakhlyuev
Rating:
5.0
Great customer service and knowledge!
dustin reid
Rating:
5.0
Customer did not leave a comment.
Andrew Gillett
Rating:
5.0
Customer did not leave a comment.
tim Jamison
Rating:
4.0
Customer did not leave a comment.
William Simons
Rating:
5.0
Customer did not leave a comment.
Beatrice Huguenin
Rating:
5.0
Customer did not leave a comment.
BRIAN PLETCHER
Rating:
5.0
Customer did not leave a comment.
Ed Roberts
Rating:
5.0
No improvements needed….this man is so accommodating and has been the best to work with….excellent customer service!
Sara Dicola
Rating:
4.0
Customer did not leave a comment.
Jessica Ramsey
Rating:
5.0
Customer did not leave a comment.
Shannon West
Rating:
5.0
Customer did not leave a comment.
Jonathan Allard
Rating:
5.0
Customer did not leave a comment.
Matthew Sarre
Rating:
5.0
Customer did not leave a comment.
JUAN ROSARIO
Rating:
3.0
I got double charge for the gas than I used it a fee, and way above gas price.