No improvement needed. Everyone there is always very helpful and makes it a breeze to do business there.
Leisa C
Customer Reviews for Jacks Home Improvement Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No need to improve. All was perfect.
Leisa CGreat Service. When I needed to extend the rental an extra day they were very helpful in getting that taking care of.
Mark REasy return but again I was charged for lateness that was caused by the first day being unsafe and needing assistance that took the entire day to get. I lost the whole first day and wasn’t compensated for it.
tina bJack's is great for all your needs.
russell AJack's great... uhaul terrible they charge my credit card twice won't release the hold too much money for a days rent
VERNA VNice big lot to park the trailer after hours. Thanks!
Robert CThese people are awesome. Always nice and friendly. Will definitely recommend them to family and friends.
corey dEverything was excellent and convenient!
LAURA DThe rental process was very quick, and it was cheaper than I expected. I’m extremely satisfied, thank you!
kenneth rThe left tie-down strap had a twist in it.
Gary JNot a thing service was great a Jacks hardware
dale jVery cordial personnel. Particularly a Mr Rogers.
James HRapid, caring service. Affable personnel. Experience does not get better than the one I get here when I rent U-Haul. In 55 plus years I have never encountered such awesome customer service. Thanks Eddie!
S PNo improvement needed. Quality, affable, customer service. I was made to feel as though I were the only customer that mattered despite the busy location!.
S PFix the computers
John YNot a thing! Excellent service.
Michael LThey are awesome!
Ann PNothing comes to mind!!! They are so friendly at this location!!!
rebecca bEddie at Jack’s in Stone County was so helpful and VERY friendly!!! Thanks Eddie for making our move pleasant.
rebecca bVery quick in processing the equipment. Courteous personnel. Location of drop off was very convenient to my location.
Ernest PNever disappointed
Jeff UJack's was a good rental. We rented a 26' one way which ran good and the truck was clean and mechanically sound.
monica bExcellent customer service!
Lance NSuper friendly and helpful
Stephen BJeremy was especially helpful.
JAMIE MI received the truck in Hattiesburg with the gas tank empty so I returned the truck to Wiggins for gas tank on empty but yet I still got charged for I guess we can I think it’s very unfair I returned it in the order I received it received an empty tank return the empty tank
drew sEverything was fine
John YSo easy and fast to drop off.
Russell GGreat team of Guys Ole Dirtbaby took good care of me
Daniel RI believe it was Ed that helped at the pick up location. Super nice guy, very helpful and friendly. I explained to him that when I reserved the truck online that it did not give the option to drop it off in Collins which was where we were moving to. The only option that came up was Magee, and that would put us over the 77 allotted miles. He said no problem, he fixed it to where I could drop it off at the location in Collins. Again, he was a very nice and helpful guy.
Daniel WGlad to see this store has the U-Haul products
William BNo improvement necessary. It was smooth sailing! I wish everything was that easy, but the guys, and let's not forget the young lady, at Jack's always go above and beyond to help me.
Leisa CEverything was Fine and Top-Notch !!
bonnie c