Nothing, great service!!
Arthur C
Customer Reviews for Checker Cab
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and professional.
James HGood people
COLIN BVery reliable
Jerry GN/A
CHERYLN LMake sure a hand truck is in the uhaul especially a lady.Otherwise everything was excellent and I would tell anybody to rent from your company.Thank you for your service.
Sabrina LTow dolly was missing the license plate, but was in good shape.
Richard SGet experience each time. The customer service is always great!
Ashley SNothing. Everything was absolutely easy and accessible.
Ashley SVery helpful and friendly. Much appreciated!
Charles HStaff was really helpful and nice. I came in last minute and staff stayed late to make sure I got the trailer i needed. Thank you
Saul EClean the inside of the cab. There was hair, coffee stains on seat and general dirt. We had to clean and spray it ourselves. Also thought we got 30 free miles with the truck, but did not
Barbara VThis U-Haul location is the best I have ever used. The staff are extremely friendly and courteous. They make you feel like a member of the family and treat you very well. There is no delay in your service and they have you in and out almost instantly. They understand the need for quality and make sure they provide great service.
Mike HI had To pay 679 for my U-Haul to keep it additional days because the storage unit i originally Booked was to small. I felt Like some of the money should have been wiped off due to the fact i was Told i had A big enough storage unit and it was no bigger than a bathroom
Brittany RGreat customer service!
Michael HThe truck stunk and was an absolute piece of shit. The workers over charged me and I never was sent a final receipt then when I called to see why i was charged they had an attitude. I’ll never use UHAUL again. Ever.
Kearah FI rented a 15 ft truck, and the back or storage cube was filthy, I had to sweep it clean and wipe up some crud spilled onto the deck before I loaded my furniture and boxes. I received a text AFTER leaving the compound asking me to verify the condition and mileage of the rental. I should have received this prior to leaving as the truck in the photos didn't reflect what I was driving ie Large rusted out spot / gaping hole in the drivers' lower door and scratches and small dents that weren't in the photos of the truck in a U-Haul service bay. I dint receive a receipt when I returned the truck and was told that one would be emailed to me. It's been 11 hrs.' since I returned the truck and all I've received is this survey?? STILL WAITING FOR MY RECEIPT PLEASE!
Mark HAfter Uhaul gave me a “free” truck for a day. Had no idea I had it until I called. Turned it in, then overcharged me for miles. Have a corporate account with U-Haul and jumping ship to Ryder.
Aaron QThe Comments for this location is posted above in the 1st box.
Vickie BCleaning of the equipment also the correct amount of gas. On document it says one thing but the gas reader says different.
Earnest FReference id: 4355947
Tammie HThank you for making the return pleasant!!!
DEMETHRA PGreat job as is.
Larry MStaff was very competent in quickly processing my return of u-haul equipment.
richard cJust that it didn't have a hand truck but thx so much
Carol PGreat company. Very helpful. EXCELLENT!
Christopher SThe truck was not fully filled with gas when I rented the u haul
jaylen sI was overcharged by the person that set up my rental. I was told to bring it back because they would be closed but later charged for that extra day. I reached out to the Facility and haven't heard anything back yet.
mario gCustomer service was excellent. He was very knowledgeable and courteous
mark bTrucks ride very Rough need air ride shocks
travis gOver $1/mile, was told “it’s the same price for 1 day as it is 3 days”. Then after paying, I’m told the truck is on a 1/4 tank. So that’s an additional $100. Was told very firmly at both pick up and drop off that it must be at or over fuel level it was received. However there is no reimbursement if it’s over. So overall I’m not too happy about the experience. I will definitely find other means of relocating any time in the future
Jesse CToo expensive for a 90 mile trip.
john hThank you
BERNARDINE BI love renting from that dealer in Milledgeville. They are so nice and thorough.
JESSICA SEverything was excellent
shalaylah lTo top everything that I went through getting the truck, when I dropped the Uhaul off where I was supposed to my phone wouldn't let me change where the gas hand was! I made sure I left the truck with the same amount it had when I picked it up so I called the night I dropped it off and even customer service looked at the picture and said it was right where I dropped it off and I wouldn't be charged! But I'm assuming this place didn't even bother to truly check the gas hand because you all still charged me $41 for gas! I tried to call the 1800 # about this when I saw it yesterday and I lost my cell signal! My whole experience from picking up to dropping off has been horrible and I wouldn't recommend UHAUL to anyone now! And that's sad because I've always liked this company and have used it a lot!
Tina AVery easy and professional to work with. Smooth transaction.
Ronnie CAlthough the driver's cab was clean, the truck itself was not clean inside.
Alex MMake sure the truck is clean.
Earnest FGreat customer service.
Andrea HThe service and attendant was exceptional.
Barbara DNothing to improve. The customer service was great and uhaul employees at this location were friendly and knowledgeable. I will be back here in the future.
carmine gyes good customer service
terrence wQuite it is not. It was so noisy in the cab you hardly could carry on a conversation. The headlights were so poor had to keep them on high beam the whole time. Worse uhaul truck I have ever rented.
Joseph FUhaul can keep honest with there hidden fees, I was told when I called it was 29.95 but when I got there I was charged 89.00 how is this, the guy was really nice and explained the hidden fees only to see this morning the overall bill was 93.00 wowowo I was thrown and I left more miles and gas from which I received!!!! I was annoyed
Aaden RI was quoted 39 cents a mile but charged 79 cents a mile
JAMES PThere needs to be personnel willing to assist with unhooking the equipment (6x12) since it is quite heavy. The person on duty was reluctant but eventually “assisted” with unhooking since there is no support leg to take the weight off the hitch ball.
Les FYou are doing a great job. Thanks!
Alvin CNo recommendations.
Kathy HLocation above is incorrect. Dropped off, per the agreement, at 1300 N. Columbia Ave. Undesirable location. Limited parking. The link for checking out did not function properly so I could not complete the check out by documenting the condition of the rental. This is the 3rd time that the link did not function properly.
Michael MVery good as is for small town.
Mike T