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Wilnes Jean
Customer Reviews for The Wood Shed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was supposed to rent at one location and was sent 13 miles down the road during rush hour to pick up at another location. I get conflicting information as to drop off location from the scheduling department. Sometime I wonder if the left hand knows what the right hand is even doing.
Jesus GonzalezAwesome location. Best I’ve seen at uhaul. Friendly staff and they work hard.
Kevin BoytekSummer is amazing!!!
Christopher RolenStaff were friendly, and funny and so attentive. They made it so smooth the entire process. No stress. Thank you.
leslie cartagenaThe gal who was working the desk was a great help for my driver who picked up the truck. She called to help confirm all the necessary details for us to be in seperate places. She had a great attitude and cheerfulness!
Leanne HaelySeguir esmerandose para que el usuario quedé satisfecho.
WILSON RODRIGUEZThis location is A+
Christopher RolenBetter customer service was not professional the guy that was checking the truck out ask us did we have any body in the back of the truck as if it was to be a joke then told us that we didn’t put enough gas in the truck when clearly it was I believe he just was trying to charge me more for anything an said we had to many leave in the truck when clearly the lady that was behind the desk came an check the truck out said everything was ok with the truck I think he was just be ignorant person if I say so myself never again will I ever go back their sign a angry customer
DENISE BARNHILLlady was great to talk & do business.
Francisco LaoAwesome place!
Kevin BoytekNice experience
Gentry EdwardsOne of the tires was showing low pressure
Beatrice KaranjaI have used this location several times and I will keep coming back.
rick jungeExcellent people that work there
Anthony GulloKelly is excellent! Went above and beyond to measure a trailer for me Before I said I even needed it. Rented from them in the past, they are the best!
ROBERT DONOFRIOVery helpful and accommodating with extending rental. Very professional and helpful.
Beverly JohnsonKelly was AWESOME!!!!
Timothy AshmunKim and company were great. Wonderful people with the best intentions. It was my first time moving and I wasn’t t sure what size nor any of the jargon, but Kelly asked all the right questions and got me into the perfect size Uhaul!! This location is the best and outstanding customer service, High recommend!!.
Emanuel GarciaVery pleased with the service and availability at this location. Kelly was extremely helpful and I was surprised by the selection and quantity of trucks and trailers - at least twice the selection as the main Brandon location. I highly recommend this this U-Haul location!
David ButlerDoesn't have any hitches are balls are accessories needed for towing
mike butlerBest service, above and beyond.
Charles RiversVery kind and helpful, great location.
David SeayThe lady who works there is an awesome lady very professional and great customer service she gets 5 stars plus one more !!!!
stephanie osbornBed of the pickup had greace and oil on it,along with leaves. Truck gas gauges was not where they had on paperwork. I took pictures of the gauge
richard GrobNothing, great customer service
Alan ChristophersonGreat experience!!
ERIC TRANHOLMKelly was fantastic and the gentleman who brought me the truck was extremely kind. Highly recommend this location.
Darrielle HardgeNothing. Process was quick and easy.
Emmanuel castroDid not come with a lock for the truck
Margaret LesniewskiFreindly and helpful
Wayne BarlowQuick, easy, and convenient. Thank you!
Andrea SpencerThe ladies that helped me were super friendly. This made everyone else there cheerful as well.
John BeckwithAlways satisfied here
Jim AdairI can't think of anything. Everything went very smooth.
Tony SowellEveryone here was very helpful. Equipment was in wonderful condition.
Cecilia NievesOverall, convenient, close to home. Vehicle was not really clean upon checkout, but not terrible. Inside window was smeared glass making it hard to see well. Back was not swept out, but passable for carho van standards. Vehicles must have all gauges and indicator lights serviced to make sure customer is comfortable and safe. TPMS tire lights should be a priority. Just like any other light, it was mentioned verbally, but should be addressed promptly.
Timothy JensenGreat place to rent.
jeremy arnottThe staff at this location were very friendly and helpful.
Edward NeadI would go back to rent it from them
Novalis GarridoDo not appreciate businesses that disparage our President. Had I known this ahead of time, I never would have given them my business.
Gail StengerGreat people and place to rent from, been going there for years
KEVIN ODONNELLFriendly and efficient service. I’ll be back!
Megan CaryExcellent customer service
Theresa DaleExcellent service. Wonderful people
Ronald ZebronMAKE SURE THE PERSON RENTING THE EQUIPMENT KNOWS WHERE THE WIPER SWITCH IS, THE SEAT ADJUSTMENT, HOW THE RADIO AND AC WORKS. EVERY TRUCK MFG HAS DIFFERENT QUIRKS AND IF YOU ARE USED TO A FORD, A CHEVROLET CAN BE CONFUSING,
JANE GAMMONNothing everything is great.
Bruce StewartYou guys did a great job! Thank you Kelly and Jeff! I look forward to seeing you in the future!
Barbara HowardKelly was excellent to deal with. She was easy going, professional and made the rental easy, I'll defined use this uhaul again.
Paul IantoscaWhen we got the truck after starting to load we noticed it had a tire was very low. We had to unload, go to the gas station and go back to load, which delayed our moving day. We had the truck parked for 1 day without moving, only unloading. When we were ready to return the battery was dead. We had to wait an hour for road assistance to go jump start the truck.
Leilany MartinezVehicle was dirty. Inside windshield really dirty, it affected vision
Edwin Ramsey