Excellent service. Initial customer service with the "brother" lol forgot his name. But made out selection super easy since I've never rented a storage before. He was very informative and made everything clear us. Even throughout our rental stayed in touch when I was considering downsizing. Just great customer service and very nice. Thanks
Nathan Kyle Martin | Overall ExperienceCustomer Reviews for Deer Valley Il Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
staff was super friendly & helpful!! very great service
MICHAELA ANNE SWAN | Overall ExperienceThe managers at this storage facility are simply the best! Friendly, responsive, available. It's always neat and clean and they are just super helpful! I would heartily recommend this.
MARY JOHNSON | Overall ExperienceGus and Teresa are great, so helpful and friendly. Anything I ever needed they took care of it very quickly and professionally.
RANDY LEE RICHARDSON | Overall ExperienceThey assisted me with my move-in as I had some heavy items and I was moving myself! Great rates and safe environment. Would highly recommend for your storage needs.
Katherine Bushman | Overall ExperienceThank you for your professionalism I’ve these many years!
ADV BFT SOLUTIONS LLC DIANNE ROGONE | Overall ExperienceThis facility is just perfect. Employees are so nice. Im sad to have to move my belongings but I'm moving to Tennessee or I would be a customer for a very long time. Thank you very much.
KIMBERLIE CARLTON | Overall ExperienceGUS AND TERESE WERE AWSOME THEY WERE ALWAYS FRIENDLY AND CURTIOUS.
JERRY HALL | Overall Experiencevery helpful and friendly staff
PHILIP SWEETERMAN | Overall ExperienceWe rented a storage unit here for about 3 1/2 years. Theresa and Gus were there with us from the very beginning. They have always been amazing to work with. They are easily accessible and respond to any situation promptly. They are kind, caring and helpful. They noticed once that our lock was missing and they placed one on and called us to let us know. I would absolutely rent a unit from them again! The best of the best!!!
SARAH MARIE CUTRIGHT | Overall ExperienceBest customer service. Highly recommend to anyone.
BOBBI MAGUIRE | Overall ExperienceI had my "stuff" there for approximately 3yrs every time I went there my storage unit was cooled. I was very happy with the experience I had.
MELODIE FAULKNER | Overall ExperienceGreat people and place I would highly recommend anyone looking for safe clean storage
ANDREW GREENE | Overall ExperienceI was renting for many years and I was very satisfied with everything I moved because I now have a bigger place and I don't need to rent more but I recommend it 100% I didn't have any complaints in the time I have
HECTOR M FELIX | Overall ExperienceI had a storage unit for many, many years and the managers were always amazing and never had a problem. I would highly recommend this facility.
ERIC S MATHESON | Overall ExperienceStaff was awesome
CORTEZ ALEXANDER | Overall ExperienceWe loved our experience with Deer Valley II Storage. They were always helpful and nice. The facility always looked clean. If we need more storage, we will be going to them first.
DEANNA LYNNE HANDORF | Overall ExperienceExtremely friendly and helpful team!
STEPHEN W SHOBIN | Overall ExperienceTheresa and her husband were excellent tenants of this facility. Their kindness was the type that gave me a little bit of goosebumps, definitely wasn’t expecting that from a storage facility!
GARRETT KOBAYASHI | Overall ExperienceVery nice people very professional and extremely helpful
Naomi R Malone | Overall ExperienceVery professional staff and very nice
ROGER W PEARSON | Overall ExperienceEveryone was wonderful! If I needed anything they were always available and with any issues or concerns it’s was solved right away. I would definitely recommend them!
CHRISTINA ANN ANDERSON | Overall ExperienceExcellent option for storage. Highly recommended.
Michael James Adkins | Overall ExperienceThis facility was the cleanest and the most friendly and helpful staff.
BARBARA YOUNG | Overall ExperienceVery courteous and professional. Highly recommended. 5 Stars!!!
MORRELL JAMES 'JIM' TAYLOR, JR | Overall ExperienceVery friendly and accomodating.
TAUL ERIC ARAGAKI | Overall ExperienceSuper customer service!!
DENISE ANN CULLISON | Overall ExperienceThank you for everything!!
SHELLY RAE ROSSANO | Overall ExperienceExcellent experience, never a single problem
MICHAEL HICKS | Overall ExperienceFirst class operation
Dave Hansen | Overall ExperienceVery friendly and nice staff. Would recommend using this storage facility.
Ashley Danielle Kauffman | Overall ExperienceDeer Valley ll Self Storage is hands down THE BEST storage unit place that I've used or been to. The staff are great and super helpful. Everybody at that storage unit place are pretty cool. I've met are really nice people.
Michael Paul Flanigan | Overall ExperienceIf you want a safe and secure storage unit, Deer Valley II Self Storage is the place to store your items. My family and I have used them for years and we would not store our belongings anywhere else. The staff is super friendly and the whole complex is always very clean. We have never had any security problems and I would recommend them highly.
LISA A MCCORKLE | Overall ExperienceI have had a storage unit here for over 10 years. It has always been well maintained, and the staff has always been friendly, well informed, and helpful. If I return to this part of the valley and the need for extra storage arises, I would certainly consider renting another unit at this facility. Thank you.
DONNA LOUK | Overall ExperienceBest part is the friendly and polite staffs. They keep the storage and facility clean and secure. On the day I was moving out, they helped me by extending the access time, Thank you
CHAITRA SHEKAR | Overall ExperienceEverything about the facility and staff was top notch, would definitely recommend them to anyone looking for additional storage space.
Mary Louise Davis | Overall ExperienceVery good and no cons at all. Theresa you are wonderful. Keep doing what you guys do.
VINOD SEELAM | Overall ExperienceThank you for everything well appreciate
RANDALL LEE NEZZIE | Overall ExperienceMy husband and I had a storage unit at Deer Valley II Self Storage which we now no longer need, for almost 20 years. During that time Teresa and Gus, the efficient managers, treated us like family and went above and beyond in the helpfulness department. Whenever we needed anything, they would give it their immediate personal attention, and always looked out for us. Now that we have closed our storage unit, these two wonderful managers will be greatly missed. I would highly recommend this storage location. You get a lot of good space for your money, and the managers are A+++.
TERRY W MERRIFIELD | Overall ExperienceThank you for everything! Thersa Sorry if I’m spelling it wrong you are amazing thank you for everything
SHELLY RAE ROSSANO | Overall ExperienceThe service from Theresa was wonderful!! Unfortunate I was not able to use the facility as it was not climate controlled.
JOSEF ROCH | ReservationI had a unit here for 12 years, only visiting it three times. The staff have always been very professional and a pleasure to deal with.
LORING S HART-WOODS | Overall ExperienceBest in Arizona
GUY CHRISTIAN AUGSBURGER | Overall ExperienceGus and the rest of the staff were always very friendly and very professional. I always felt that my things (there for 2 years) were in safe hands!
MARY FABULIC | Overall ExperienceThe owners take pride in their facility. Always smiling and friendly. The units are extremely clean and the property well maintained.
DAWN KELLEY | Overall ExperienceGreat facility and friendly staff.
JANE FALDU | Overall ExperienceI’ve been using this facility for over 10 years . The staff is wonderful. If I need another storage , I will definitely be back. Thank you for the great service Pat Claudet
PATRICE CLAUDET | Overall ExperienceGus and Theresa were fantastic!
DOUGLAS MYRON CLARK | Overall ExperienceWow could the owners be more adorable? I had the best experience, they far surpassed my expectations! They went above and beyond in every aspect.
JENNIFER ALEGRE | First ImpressionsIncredible experience, so friendly and helpful here. Checking went smoothly and was explained all the policies. Would recommend to everyone,
JAMES HARPER | First ImpressionsTheresa was extremely helpful and accommodating, our experience today couldn`t have gone any smoother
Privacy Request | First ImpressionsStaff was very helpful and accommodating. The reservation was ready to go when I arrived and I was unloading in no time.
ROBERT NICKELS | First ImpressionsIt was fast informative and the gentleman was extrremely helpful.
Privacy Request | First ImpressionsTeresa and Gus were very friendly. She explained the processing very well. Clean, secure facilities. She extended the hours so I can store my stuff after work.
Privacy Request | First ImpressionsThe Office gentleman was just that, a wonderful gentleman. He was helpful, knowledgeable, and patient when I changed units. The facility appears safe and is very clean.
Privacy Request | First ImpressionsAwesome facility and staff was very friendly and helpful
Privacy Request | First ImpressionsI was please at how easy it was to make a reservation online. The facility looked clean and secure. I recommend this facility for your storage needs.
Privacy Request | First ImpressionsPaperwork took longer then anticipated but all else was good
Privacy Request | First ImpressionsExcellent service. Clean facilities.
Privacy Request | First ImpressionsThe property managers were friendly, helpful, knowledgeable and made the experience very easy. I would highly recommend this facility.
Privacy Request | First ImpressionsI would rent from them again. Excellent customer service!! Clean units. They were very helpful too. Were able to answer all my questions.
Privacy Request | First ImpressionsThe storage facility personnel were friendly and courteous. The facility itself is in decent shape.
Privacy Request | First Impressions