Customer Reviews for Lawrenceville Antiques
(U-Haul Neighborhood Dealer)

Rating:

2.0

Location not secure, no lighting, appearance of abandoned lot, terrain can easily cause damage to customer vehicle

Rating:

2.0

This seems to be a side hustle for a junky "antique" store with no signage indicating that they are also a U-Haul location. Also, the trucks and trailers are parked downhill behind the storefront and out of sight from the road. When you call, you will just be greeted with a yawning "Hello?" as if you reached a private number. Wondering if you got the wrong number, you will then have to ask if this is a U-Haul location, to which the guy will confirm. The total lack of professionalism will have you doubting the validity of your reservation, but they are legit. The sloping narrow lot where the trucks and trailers are parked is a pothole-ridden, bumpy history of sporadic asphalt and concreted dumps. It's not unsafe, but very annoying, especially if you are renting a trailer and need to back up to hook up. To his credit, the attendant was very helpful in the hook-up. I rented a dozen moving blankets. The attendant bringing them to the trailer was dropping several of them on the ground, as they were all unfolded and in a jumbled mess, some with a little yard debris (leaves and twigs) clinging to the fabric. I did not take the time to count them, but later discovered that there were only ten, not twelve. Fortunately, I was not charged for the missing two blankets on my final invoice once I returned the trailer with all ten moving blankets, which I carefully folded. The trailer was in good condition with no damage and served my purpose very well. The location was convenient for me, as there were not a lot of rental trailer options. The trailer was available when I needed it, having reserved it in advance, which is highly advisable.

Rating:

1.0

Equipment dirty not clean and trying to charge me for scratches that was already on the van and lying about the amount of gas that was in the van when I got in it I took pictures first to show everything before I drove off in it.....

Rating:

3.0

Driveway kinda steep/scary especially at night, a bit hard to find, potholes

Rating:

4.0

The rear roll-up door of the trailer released on it's own, and I lost part of my load. I was not happy about this. I rented an enclosed trailer. This should include a DOOR that stays closed/locked. Once it rolled up on it's own, you could not get the door to come back down so I had to drive the rest of the way there with the door open. I rented an ENCLOSED trailer, that SHOULD include a functional DOOR.

Rating:

1.0

Need oil change light and tire pressure service lights on. Dirt in both the cab and cargo area.

Rating:

5.0

Owner or gentleman who was helping us was extremely nice. He made the process easy

Rating:

3.0

the truck was dirty and I got charged incorrectly. I waited in line for over 30 minutes to get my truck. staff was friendly