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Kevin G
Customer Reviews for Davidson Trailer Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All went very smoothly. U-Haul Personnel were very supportive, knowledgeable and friendly. Chris from Lexington was by far the best person to ever handle anything for me when dealing with U-Haul. I will reach out to him for any of our endeavors from now on
Randall FVery friendly owners
Douglas NWe used another delivery service to bring our boxes to our home so most of these questions didn’t apply…
Angela PNothing at this time
Douglas NGreat service and personal
Douglas NI recently rented a dolley to haul my van and I can't say this enough, I had the best customer service ever , I huge thank you for everything!
Michael MThey said they’d be able to handle the blown tire.
John Tall is good
Douglas NVery nice owner friendly and considerate
Douglas Ngreat service and friendly staff
Douglas NHad to 🧭travel 20 minutes to get truck-rode by Spencer and trucks just sitting there
Richie FShould make sure truck has at least a half tank of gas to start.
John GFriendly and welcoming!
Jenney SThe man who worked with me was great. Very friendly and helpful
Scott OQuick, professional, and helpful. Instantly answered all questions I had, walked through the drop-off together. Couldn't ask for a better experience.
Joseph HDavidson Trailer is the best service and friendliest service ever. Great people run the business like family. Absolutely recommend
THEODORE SNice personal
Humberto RChris was very friendly and helpful
Alfred CLower the rates.
Marty GEveryone was super nice and was easily able to return truck and get invoice emailed to me.
april bGreat moving experience!
David TThe whole process was very pleasant. The customer service was top-notch.
Lindsay HPut the total price online with the mileage included. The store was great. It’s online that needs fixing
nekema bNothing Chris was the absolute best. If anyone ever needed U-Haul this is the only place I would recommend. Customer service like Chris displays is so very rare. Thank you Chris. I'll be back
Lorraine Wexcellent service, extremely kind people, everything handled in a very very timely manner. thank you so much! made moving for the first time SO much easier and i appreciate it so much!
alaina bVery nice and helpful
Jesus RWe really appreciate how organized this team was with our U-boxes. We moved across the country from Los Angeles to Mocksville, NC and they really were on top of it and coordinated with the movers and everything went incredibly smoothly. We are so grateful that everything arrived in such great shape. Thank you so much!
Thomas CEverything was as good as could be. The person there was friendly and answered all my questions. He helped me hook up the trailer.
mike gChris went out of his way to make sure I was satisfied. He picked up & dropped off 2 U-Boxes and shipped them to Florida for me. He took extra efforts to sure up the wooden U-Box and coordinated the move. I would recommend Chris at Davidson Trailer above anyone else in the business. Chris was very helpful & very professional!
RACHELLE DExcellent professional personable customer service
HILDA MEverything was smooth as silk. Wouldn’t change a thing
WILLIE BN/a
ABIGAIL KFriendly and accomodating. Good experience all the way around.
TEDDY BGood clean equipment and the staff was excellent
JENINE FThe staff was great and very helpful. Several items were broken, but we think it was the movers fault, not Uhauls.
MITCHEL LChris is great. If you need to rent a truck to move call Chris you will not be disappointed.
JAMIE Lwe were sent to this location when the original location did not have our equipment in stock - no communication from Uhaul about lack of equipment or offer to help fix the situation. If you have online reservations they should work -staff at both locations suggested NOT to use the online portal system - "it never works" was the quote from the staff member
Michael NThe truck broke down on me twice leaving me stranded!! I was finally able to get it back where it needed to be 3 hours later!! The rectal guy was very nice, polite and helpful but the experience of breaking down in 90+° weather for 3 hours was not fun.
Carol CVery friendly place and people
Casey SThe floor board had mud on it
Heather HAll was great! Will return again if needed.
Carol CThe lady in the office was rude and unpleasant
NATHAN TThey all did a great job Thank you
VINCENT CTruck smelled bad and drivers door was sprung to far open previously making it hard to close. Wind noise was louder because of door. Confused about how long I had to unload truck and get it turned in
Michael SVery courteous.
JEFFREY RGreat service ,courteous and helpful employees highly recommend
CLARK CReserved a truck that had a hole in roof upon inspection. Clerk said it came in yesterday from somewhere else but the previous pics on web site showed no hole. When I checked inside and could see day light, clerk said it’s not wet inside and they have had rain recently. Uhm if it just came in yesterday , how would she know if it’s been in rain recently. I felt I was being mislead. I asked about another truck but was told only truck available was a local truck. Never offered anything else and since nothing else was open yet and I had movers coming I was stuck taking the truck. After leaving, I called uhaul who arranged for a larger truck at same rate and surprisingly it was at same location. Why didn’t the location offer it to me before I left unhappy. Next time, I’ll go to a corporate store where they make things right.
Brett WNo one on site for Saturday drop off and nothing to tell you there is no one there to accept the return.
Rodney PCustomer service was great, drop off was easy with no hassles
Steven C