KEEP GIVING THE EXCELLENT SERVICE.
GUILLERMO F
Customer Reviews for Dellwood Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excelente
leandro vThere nothing to improve... This location was great... Will use again..
Lulrika PCustomer service was very good. Glad you had someone who speaks spanish, he was very polite and helpful.
milagros hI was charged twice and never got refunded for the second charge very pissed off
maria VThe service was incredible
Blanca MExcelente atención!!!!
jose mGood I like 👍🏼
gozalez gThey don’t respect customer
Gerardo SNice and fast service truck is in good condition
Carlos OBueno 👍
alexander qExcelente servicio
Keilys CCan make it easier to find the key drop-off spot.
Gavin GThis should not be a drop off location. It is a very tiny and scary looking tow company with no real parking lot. We literally just had to leave the truck and trailer out front. We dropped off after hours so I can’t speak for staff but I would be afraid to drop off here at night or alone.
William SThe guys were friendly full of wonderful energy made the experience fun and so easy!!! Thank you for all your help!!!
janet rWhen I got to the place it was closed so I can’t say anything about them.
Rafael AEverything worked out just fine
Colin FFriendly service
Alma DExcelent service
LEONARDO RSo good.
Jorge rExcelente atención y disponibilidad. Lo recomiendo.
Miguel GWhen I took it there they had no space and was sent somewhere else where they were telling me I might have to pay for not leaving it at original drop off location that didn’t have space
Jose MEverything Good!!
victor mThey still money from the account. Never again this place in kissimmee still money from the account to the customer I never recommend this place to a customer.
Suleika MVery friendly and accommodating staff.
Irma DNothing this location is very clean and the employees are excellent. I'm glad the U-Haul location across the street from them moved. I've found my new go to place
William MThey are very friendly and kind
Betty HIt's wasn't the location it self but the equipment had a light out. I had to drive about a mile to get the light fix but when I arrived I was told no one was there to fix the light. I drove over 6 hours to pickup a auto trailer that needed to be serviced. It was the inconvenience for me. This delayed my return by over an hour.
Rickey BIt’s good location help full recommended place
ABDELJALIL AVery professional
Charles RKeep doing what you’re doing, your services are excellent and the staff very professional
cruz cBetter organized pick up personnel/on-site all the time and when we picked up, we did not feel very secure in the area
BRIAN BMy equipment i ordered was not in the truck
Tyler GTodo bien gracias
LUIS GThe staff was very kind and accommodating who did above and beyond and excellent service. Thank you for your assistance.
Gil AI picked up a motorcycle carrier to find out that the place where the motorcycle was was closed so I brought the trailer back within an hour and I still had to pay
Michael VExcellent experience and good prices.
Jose RIt’s to expensive I run 30 miles and I rent for one day and they charge me 74 $ I’m Never rent again Uhaul
Edgar CBuen servicio
Transporte VService was excellent. Really great environment, guys were friendly and cracked jokes with me. Enjoyed the experience all the way.
Okoli AVery good 👍🏽
Winston DThanks for the smooth service, the trailer worked goo, just do something to fix the frayed end of the tire strap, although it worked it to some effort to get it on.
Luis DThe staff at the location was great, will rent again with them.
BELISA MThey have RATS! and lots of them! 2 of my boxes were bitten into, FECES EVERYWHERE, some shoes had PEE on them, I threw them out in the trash! I also payed a late fee which was not even waived for me, considering the damn unit HAD RATS! Disgusting and terrible service the manager was cold and uninterested in helping me or waiving the fee! You people are terrible I will not be recommending or coming back ever again
DAVID CLoved the gentleman that worked at Dellwood Towiing made me happy to use a small business when across the street was a large U-Haul location. Lovely people.
Melissa F