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Benito J
Customer Reviews for Pete's Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Maybe do a service check on all trailers and u-haul trucks so problems don’t have to actually happen on the road .
Andres VDropped off on a holiday when they weren't working. No complaints.
David EWe came in after hours. We were told to just call and arrange a drop off location. We did that and were told the trailer would be checked in the next morning. Well, I got a call about 3pm the next day saying the trailer had not been received or checked in! I had to call only to Find out the lady failed to do her job and check in the trailer. She finally completed the check in after I had to call in inquire.
Darla MDOOR HOURS SHOULD HAVE BEEN OPEN, SIGN SAID OPEN, DOOR LOCKED, NOBODY VISIBLE OR IN IMPOUND YARD, REAR DOORS ALSO CLOSED. SAME HAPPENED UPON RETURN DESPITE CONTACT WITH THE FREMONT OFFICE
Ken LExcellent service from the staff!Very efficient and reliable service, they explain everything very well and with great kindness and professionalism! and best of all, you get the help you need! 100% recommended!
Luis GThank you we get attention and thanks for everything
Jildardo DThe service was excellent. The agent was friendly and professional. She made the entire experience enjoyable and seemless. I would highly recommend this dealer site. Thank you
Linda BWhile getting the truck and the personall were both fine, the gas tank was just ovwe 1/4 full. When I went to fill it the gas pump clicked off every 10 cents or so so I put in $10. It never would fill so I had to add gas every few miles. Long long drive
carolyn k