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Robert L
Customer Reviews for SSmokin Guns
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Smoky Huston was wonderful, and if we are ever in need of another U-Haul, Smoky Huston is our Man!! Thank you, GREAT SERVICE!!!!! Doug and Chris James
Doug JUsed the app to return the truck.
alan zVan was parked, tire with hole and cord showing appeared to not be going to taken care of at this location either. Charged additional due to going to Wendell first to fill van and then to Challis. Better communication at Twin Falls end would have helped with that. Also no gas credit of any kind. Returned it with more than necessary. Policy should be full tank of gas at return and at pickup.
LYNN WGreat friendly knowledgeable people!! Very helpful
Wayne HI dropped after hours, it’s a typical small town U-Haul dealership I guess.
Wayne HMaking a reservation is a ridiculous exercise in futility. Nothing is promised or guaranteed. We reserved a trailer many weeks in advance but it was not at the dealer when we were to pick it up. We had to drive 100 miles round trip to get a trailer. Why did we reserve anything? It means nothing. You gave us an extra day for the trouble. That means nothing as well. We didn't need a day. We needed our trailer to be at our local pick up spot at the time for which we reserved it! Don't call it a reservation!
Martin N5 Star plus dealer. Always friendly.
TIMOTHY KGreat experience. I’d go back again.
David FCheaper rates for one way
TOM B