Customer service was very helpful. Referring to my recent rental, everything went as planned.
GENOYN C
Customer Reviews for 10 Spot 84
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome Service!
DeAnte SThe inside of the truck was very dirty and had a lot of dog hair
Savannah BThe person who rented it to me was 😇
Cynthia WPlease make sure that the Vans ARE cleaned before Renting to Customers.
Rosalyn WOnly rating average, nothing about the experience would make me seek out the location first. Not that it was bad, but nothing above and beyond to rate higher. My normal location of choice, which has the largest fleet on hand in the area, was not available since the majority of their fleet was deadlined for service issues.
Timothy DThe local people are very kind, thank you
Jose DStaff at the location were extremely helpful and friendly.
Leah MI saw Darrell Shepard and he was super friendly and he sent me to the Ten Spot and they were super friendly too. It was an easy transaction that had me on the road and moving in no time and the van was very nice and easy to drive. 1000% satisfied.
candace cThe worker was busy with customers in her Hinesville Amazon store. She said the gas was on empty, and said to Just take a picture and return it empty. (We did not do that). Also- the door had a problem closing, and she couldn’t do anything to help. Also- this was not the location our email or texts told us to go. We were supposed to go to 8810 Abercorn in Savannah. The worker then told us our truck was at the 485 Jimmy DeLoach site. But- no one at DeLoach was responding to my calls…or… Uhaul dealer calls. So uhaul sent me to Hinesville. 50 miles away! We spent so much time and gas with this mix up. Even the uhaul customer rep said she didn’t see any emails or text communication to us about where we should go and get the truck. So distressing, since we were on a timeline with movers loading the truck.
Elizabeth SOutstanding service and very friendly personell
joseph cI'm not your customer; you got the wrong number!
alexander mIt was a good experience for me I'm well pleased thks.
Robert W