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Tammy L
Customer Reviews for Miller Grove Farm Supply Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's all good
Gary BQuick easy and friendly. TY
WILLIAM AGot a little lost trying to return it but that's no one's fault.
Nathan CMore trucks
Gary WGood people. Good, friendly service! A+ in my book.
ANN PThe dolly was just old and rusty not clean hard to use,I had to hook it up my self just.
kenneth jBest Customer Service - Would highly recommend this business!
Stacey MI was told I would get my money back the same day and 3 days later still don't have my money back they gave me wrong intimation
makala bRented 3 trucks within a month for an out of state move. Trucks were always ready as requested. Very convenient location. Thank you
Barbara CThey had exactly what I needed and were very helpful.
Charles SConvenient location for us!
MARY TI was charged for 12 blankets but only received 6.
Rick CThe tires on the trailer I rented were bald which was ironic given all the safety tips, cautions and warnings from U-Haul. This is not the fault of the pick up location. U-Haul needs to maintain its equipment better!
Everett DActually be nice and accommodating to the customers date and time of request to be picked up.
MaKayla RThe person at pickup was not happy to see a customer. Maybe she was having a bad day. She wasn’t exactly rude but was not friendly. The trailer was fine but the the personnel
Lana RVery friendly staff and knowledgeable in their equipment.
karinda bVery reasonable rates, wasn’t nearly as expensive as I thought it would be
DUFF MVery easy drop off return.
Curtis BKeep doing what your doing it's working good for me thanks see you next time
Kenneth TJust keep up what your doing
Kenneth TWe dropped off several trailers at this location. They were very helpful and accommodating, even after hours.
STANLEY DYour reservation process has serious flaws. On Friday, we reserved a truck for Monday (Labor day). we received a call on Sunday saying our reservation was moved to another facility twelve miles away from our requested location. We were advised to call and confirm with the new location. It was Sunday, they didn't answer their phone. So I called back to the reservation service to verify the reservation, including an appliance dolly (a critical need for us). On Monday morning we showed up--they were closed for the holiday. we had to knock on doors to find the owner to get the truck from the. And they DID NOT HAVE THE APPLIANCE DOLLY--despite assurance from the reservation agent that it was all arranged. This created all kinds of problems for us all day on Monday.
Danny GThey didn't give us a contract Didn't inspect the truck Didn't check/reset the mileage or note the gas gauge. We took dated, time stamped and geotagged photos of all of it ourselves. My husband made sure he put the same amount plus a bit more of gas upon return yet we still got charged almost 23 bucks for what they said was a gas gauge that was an eighth under what it was picked up at which....since we took pics we know is complete bullshit. I'd like this looked into, resolved and that money returned. We do a lot of business with you but if this isn't fixed, it'll never happen again. uhaul needs to look into this renter in Miller Grove since it took us days to close out and complete the rental since they didn't provide an inspection and contract.
Bobbie JTrailer turn-in was quick, efficient, and assisted by Mike, who was very nice, and did all the "heavy lifting" to disconnect the trailer from my vehicle. The Miller Grove location is very convenient, and easily accessible, without having to fight traffic in town.
Hope UThe system shows this location as being in Cumby, TX, when it is actually in Miller Grove, some distance away from Cumby. Google maps gives an incorrect location for it when the address is entered.
william r