Customer did not leave a comment.
Jonathan W
Customer Reviews for Monticello Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
See comments above.
dale rTim is very friendly
Roger OLove the Office Manager she was a pleasure to work with and rent the truck from!
missy fWell this u haul facility is great, No problems,no muss no fuss.
DENNIS TTHIS IS THE BEST LOCATION EVER , TO RENT FROM U HAUL THE PEOPLE WHO RUN THIS , ARE TRULY THERE TO HELP WITH ANY QUESTIONS AND THE SERVICE IS QUALITY , LIKE THE EQUIPMENT IS , I WOULD HIGHLY RECOMMEND THIS “ LOCATION FOR ALL YOUR , U HAUL NEEDS THANK YOU FOR ALL YOUR HELP ,
Barbara SThere's nothing that needs improved. I've used this place many times. The lady that works there is very professional, always kind, has a smile on her face and can always make someone's day... thank you for everything
Simon NTHIS PLACE IS AMAZING IF YOU NEED TO RENT OR RETURN A UHAUL THIS IS THE PLACE TO GO. THIS IS THE EASIEST PLACE I HAVE EVER DEALT WITH REGARDING UHAUL I WOULD GIVE THIS PLACE 10 OUT OF 10 ON EVERYTHING
ASHLEY TGreat location and storage units are avlbl nearby.
Keith BDidn’t have some equipment we wanted. Dollies and Furn pads
Janet GMy experience was great moving is a tough experience but I had no issues with Uhaul at all!!
SHARON IFriendly, efficient staff.
Larry WReturning the trailer was quick and hassle free. The person disconnected the trailer and placed it in a parking spot.
lucinda pGreat experience. Would definitely rent again from this location!
Alan MTim was extremely helpful and friendly.
Yvonne PCorrection on the paperwork
scott aVery friendly and helpful. Very positive experiences
Thomas HGreat service! Very pleasant staff. Easy in, easy out.
larry bVery easy drop off service
Alan MGreat service!
Alexa SAgent was very helpfull. I would like to thank him for everything.
Sherman PGreat service, quick and easy!
Joshua MThis is not the REAL DEOP OFF LOCATION! This is just where the area manager used since he just picked up the trailer after I reported a car crash with the trailer attached over ONE YEAR AGO! He’s just now retrieving the trailer and had sent it to the shop for the minor repairs from ONE YEAR AGO! So I see that no one ever closed this invoice out until now. Sad indeed! Uhaul staff needs more training!
TACHERA SVery friendly and helpful. Can’t imagine going elsewhere.
Michael HThis location is the best by far, friendly, outstanding and understanding.
Johnny CI didn't catch the guys name but he went out of his way to help me out on this pickup. The original site I rented from cancelled on me and i choose this spot cause I knew where it was (25 miles out of my way). The guy at the piclup really made up for it and then some.
Philip BGreat service
Keith HThe associate was beyond helpful and I would gladly rent from them again.
Thomas HNothing to improve on at this location.
bill gQuick and efficient service
David JFriendly staff
Jeffrey SNothing
Michael IIt worked well. Thanks
Joanne MGreat equipment
Pastor DWonderful people to work with. A plus service always.
MITCH JUse them frequently. Pleasant and efficient. A real life saver for us.
Timothy CIt is always an excellent experience when using this location for my U Haul needs. The people running this location are always friendly and accommodating. It is a true pleasure and a great experience everytime I use this location.
Bonnie CCan’t think of a thing.
BARBARA NFlawless, friendly service. Couldn't have been a smoother transaction.
Larry DTry to always keep trucks and trailers at all bigger locations and I say that cuz Lafayette Indiana didn't have what I wanted or needed or send someone to go and get what is need at that particular store Monticello Mini Storage is a great place to get ur U-Haul from
MIKEL BI'm impressed with the customer service. I called and was running a few minutes late and the young lady stayed so that I could get my truck rental. When I arrived she had backed it up to the building so I could get on my way. I have used U-Haul many times over the years and everytime has been a great experience. Thank You keep up the good work
Joseph RJust keep up the good work you are doing right now.
RICHARD AVery pleased. The rep knew UHaul procedures and had me on my way without any delay. Returning vehicle was quick and easy, making that task on my list an easy one to complete. Thank you.
Marjorie DAwesome locally owned operation! Always very helpful.
larry b