Most times I have dropped off here because it’s very convenient. Just know that there isn’t any one there most times but you can drop off just go through the process.
Thomas M
Customer Reviews for Kings Truck And Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
If you tell a customer one thing don't change it. I picked the truck up and dropped it back off in about 9 hours.
Anthony WThe lady working the front desk was very rude. I said maybe there was a glitch in their system because uhaul flagged me an shouldn’t have. All we asked, was do you think the system might be messed up? Her exact words was,” if you don’t like how we do things there’s plenty of other U-Hauls you can go to. She was very unprofessional and rude! I DEFINITELY DO NOT RECOMMEND KINGS TRUCK & AUTO SERVICE!
Gregory MThe service is just terrible, the woman who sits there is very rude
ZARIFJANOV AVery straightforward and to the point. Drop off was very easy and efficient. Staff was also very helpful!
Jacob WEasiest pickup/drop off of all! I so appreciate how efficient the process was!
Maria BEverything was excellent except one thing I have to say it… the person who was handling paperwork in the office had very bad attitude. Poor customer service both times.. when I pick it up. And Worst service when I dropped it off and got my receipt. Thank you very much.
MAHER BOutstanding and friendly service. I will continue to come to Kings Truck and Auto for all U-Haul needs.
Jim RShana was excellent!
TONY KI never got my paperwork that they emailed to me. But I did get my final checkout paperwork from UHaul in Youngstown.
ROB MCustomer service was friendly but never left the building to check out or assist with putting the trailer where they wanted it, nor help with unhooking it. I didn't mind, but some customers may!
Darl HYes customer service was great, will recommend them to fellow bussiness associates
Greg BGreat fast service. Nice people to deal with. Reasonable rental rate! Will be back when I need to rent again.
James CThank heavens for this place. The original location, Barrett’s, didn’t show and almost ruined my move. Never sign up at Barrett’s in South Lebanon.
William T