The young lady who served me and my daughter was very friendly funny and nice thank you ma'am for such GREAT SERVICE.
Suwanda H
Customer Reviews for Patriot Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and helpful staff, they’re open longer hours and have the equipment I needed comparing to most nearly locations. Their yard is a bit smaller than some locations and maneuvering with a full length trailer was a little concerning, but it wasn’t too bad, would be better if the entrance and exit were made a bit wider, otherwise it was a great experience renting with them.
Nikita BStacy is an awesome woman!! She was very pleasant to work with as far as getting me in a U-Haul. She went above and beyond to meet all my needs.
Regana HVery accommodating.
Jeff TYou guys are awesome
Bujar PWoman was very rude
Gleason BOverall trailer was in good shape, one of the wheels was rusted really bad at valve stem, but held air ok.
Timothy WSuper friendly! Got me in and out in no time!
Micah CThe only improvement that I would make is that the trailer needs a surge brake. The last trailer I rented had one, and it made a helpful difference.
Russell SVery friendly and helpful
Ronald VPatriot Towing was awesome, they answered my questions both on the phone and in person in a prompt and friendly manner, they were very helpful. I was able to rent what I needed to get the sectional couch home prior to my wife's surgery and that means a lot. I will be referring my friends to Patriot Towing for both car tow and Uhaul needs in the future. They are awesome!
Christopher MAlways great service
Jerome RThe customer service was excellent
Cory HThis is my second time renting from this company . Was very satisfied each time I would recommend my family,friends and everyone.to rent from here . Your customer service AWESOME !
Sheila RService was very good!
Lisa HThe lady working was the absolute best. When I didn’t know how to back the trailer up she come out and helped me. I’ve had to rent several uhauls to move and this in itself was the best location.
Kristen BGood people to work with.
MARK HReally nothing,, everything was great.
James SGreat service & very friendly
Todd PGreat people. Great service.
MANUEL CI forgot her name, but she was knowledgeable, pleasant and friendly. She has very good customer service quality. I will be renting again very soon.
roxanne sVery friendly and easy to work with
ROBERT MHolly was very helpful and explained all details throughly.
Doris CThe only issue was I paid for a handtruck and it was not in the truck. I am expecting a refund of this.
Crystal GGreat! excellent service and professional team
Eladio REveryone at Patriot Towing is great. Recommend highly
MANUEL CNothing to add here-great customer service
David WEverything was fine
Donna WThe rental person was very friendly and helpful. The truck was well maintained and ran fine. Pleasant experience all around.
Alan WBeen here twice the lady at the front is a sweetheart and pleasure to do business with
Richard CIf you ever need to rent a Uhaul truck then I highly recommend Patriot Towing. Everyone was very nice, friendly, polite and helpful. I couldn’t have asked for a better experience renting from them and I am truly thankful for helping make my move much easier and worry free!
William SGreat service with good people.
James MEverything was good
melissa HThe first vehicle given did not have three seats which I told them I needed the second vehicle given to me had a cel on and I was told it was because of the gas cap if that was the case they could clear the code and it would not come back on however it was still given to me with a check engine light this was not safe for my family and is not in any way acceptable
Heather GFriendly and all around great experience
Rainey QThanks
gregory cHad a 26’ truck and car hauler. The lot was pretty full, so didn’t have enough space to park in lot. There was no one around (lunchtime). It would be helpful to have more details around entry and parking at any uhaul location since most renters are inexperienced with big trucks. Just a thought…
Ann HGive a discount for renting it every week
Christopher WParking was a challenge. Making designated customer parking would make for a better customer experience.
Tony MHave used this location several times and it’s the only one I’ll go to . Excellent service . Thanks
BRYAN SA
RUTH MStacy did NOT have my paperwork and I reserved a truck in advance. Two front tires were low in air, 42 psi and 48 psi. I found air after checking three gas stations. This could have caused an accident. You bet that I and informing my friends of this poor business. I rented this truck in Salisbury, NC.
Carolyn BWhen we pulled in, worker meet us outside before I could get out. Should us where to park it and was in and out in 5 mins.
Andrew cExcellent service. Thank you.....
PATRICIA CLady at the front desk very nice and helpful
walter SGreat costumer service.
James MYou charged me double and I don't have time to dispute it!!!! Never again!!!!!
Scott S