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Anthony Jones
Customer Reviews for Personal Mini Storage Dunnellon LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The manager, Joe, was awesome. I arrived a few minutes early and he had my paperwork up in no time reviewing what I had booked, which proved to be the wrong trailer. He suggested the correct one and said a unit had just come in and I could have it. In short order we headed out to hook up, which he did all of the necessary connections and I was off. I didn't need the entire 4 hours reserved and was back in a little over an hour where I was met by Joe who unhooked the trailer and I was off. No fuss no muss. I will use this location in the future for my moving needs.
James MillerThis is the second time we've used UHaul and have been pleased with the experience. Thank you!
Jeffrey AdmireAbsolutely the best rental experience that I have had. The gentleman that I dealt with was not only friendly, but was extremely helpful and went out of his way to help ensure a smooth trip. This made what is usually a dreaded experience into a positive one. Hats off to this location! A++
William CoughlinGreat equipment and great people
RON COLLINSMore parking
WILLIAM MARTINSONThis place was easy to get to and drop off the truck.
Barbara PorschakinThe office married couple managers were AWESOME. Super nice, helpful, Personable and accommodating. I would go to them and recommend them to ANYONE. What a wonderful experience.
RUSSELL BENNETTWhat a pleasure it was to deal with such courteous and concerned people.
Barry ReedVery professional, knowledgeable and amazing customer service
Leslie JobeExcellent experience with the reps and awesome equipment.
YOUN seraypheapJust keep doing what you’re doing and Thank you
ELESTER WRIGHTExcellent
augusta valderramaNothing keep things the same you guys are amazing
Anthony McQuearyGreat staff. Clean and quick
nichole perryThis location is awesome, I always use these guys I've tried others but this one is by far the best, friendly, helpful, well organized and efficient
Heather MilbournI’ve rented trucks at this location before and have always had very positive experiences. The managers are friendly, accommodating, professional and overall wonderful.
Ann StermerNothing it was easy and smooth!
Scott BeaverThey made it it quick, easy, and convenient for reservation, pick up, and return. I highly recommend this u-haul location. Big👍
Bernard GriffinThis is my second year getting a trailer from them. They have a great selection, clean property, and superior customer service! They are so friendly and helpful! This year I was unable to schedule online so I went with a different location, big mistake! I arrived at the other location and nobody was there, door locked, and no answer to their phone x2. After waiting 11 minutes, I called this location and they took care of me quickly and efficiently! I will only go to this location in the future!!
LISA MEYERSFast, efficient and friendly. Thanks!
Louis MintroneHusband & wife team couldn't have been more friendly and helpful. Wouldn't hesitate doing business with these folks anytime. Great job!
Mark HaggardVery nice owners. They are very professional.
Milton BrookinsExcellent customer service. I had delayed drop off last minute due to late moving equipment. Everyone was friendly and provided needed assistance with professionalism. I will use U-Haul for any future needs.
Christina HowardSuper friendly and well maintained facility
Nicolas VillarNeed to work on the haul app. I had major issues with my picking up and returning rental truck . I could not get the app to accept my pictures either time . Took over an hour sitting on side of hiway on phone with customer service to be able to pick up the truck not to mention that haul changed My reservation without my approval . I reserved truck for 48 hours then u haul changed it because they rented truck for the second day to someone else . . So much for your reservation guarantee. I didn't get my $50 nor did I have truck For the second day . Forcing me to unload my belongings in the back yard where I was moving into . Hopefully my belongings are not ruined from the weather well I have to start moving my things into house before all is ruined or have complaints filed for all of this in yard . Very unsatisfied u haul customer
Richard MccurdyStaff was awesome all around friendly and professionals
James McCrayGreat
Raymond Guirolana
jim mccrayVery nice people and the facility is always spotless clean.
William MartinezBest Rental place ever!!!! Nicest people and Quick!!!!!
Robert hellerVERY FAST AND EFFICIENT EMPLOYEES. TERRIBLE MOBILE APP WITH MINIMUM SUPPORT FROM CORPORATE. FASTEMPLYEE RETURN HELP.
Terry JanockoJust great people to work with! Jim
Chuck GloverNothing
DAVID BOYDRay was very friendly and helpful. He made the whole rental experience easy and fast. He made sure the trailer was in good condition and hooked up correctly. I will definitely see him the next time I need to rent a truck or trailer.
Mark Durbin