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Johnny Cervantes
Customer Reviews for Colton Outlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jesse and his Staff were professional, friendly, very helpful. Thank you.
Cruz Baca SembelloGreat customer service. Very friendly and helpful. Will use them anytime
ginika nnamokoGreat pick up location. The van was great, worked well and was clean. Thanks, U-Haul!
Jonathan MarquezOut of my way about 6 miles out of my way and I got Cherry extra mileage and I still haven't gotten my deposit back you should be instant on the card that I use don't recommend this place
Don KozenkoSuper friendly service. Fast service. Would recommend.
Kiana GarciaFriendly, knowledgeable and very helpful. Will return
Tricia AllenAmazing customer service all around.
Leonel Silva RoizPlease allow the U-Haul employee or manager to hire and other working to help him with U-Hauls. He was great but unfortunately didn’t have enough help and there was a lot of people in line for uhauls.
amanda wilsonI asked for an appliance dolly and was charged for it andi never recieved it making my move very uncomfortable hurting my back and my gfs back as well making us so sore we bothlost a day of work
Frankie VillaescusaGreat customer service!!!!
Liliana ArriagaPrice is too high
Axel CondeExcellent customer service.
Cynthia RosalesWhen i went back to return the equipment I had to wait 3 hours for somebody to get there from 8:30am to 11:00am . The person who unlocked the gate did not know when the manager would be in. I did not get any paperwork to say that I turned in the equipment. Can someone from your office help me to complete my return. Dwyane Neely 951 378-5399.
Dwyane NeelyNothing to improve, excellent and fast service, nice people . Thank you.
Humberto GomezExcelente servicio me trataron muy bien muy amables y la pick up nueva y muy limpia espero seguir rentando con ustedes
Jose OrellanaFriendly service in a zero pressure to make the sale atmosphere. Definitely will use this business again
Jaime VelascoContinue to give great Customer Service, and a thank you
summer spicerWe had a great experience at this location. Great customer service. The owner and employees are very nice. We recommend this location to anyone who needs to rent a Uhaul.
ANDRES QUEZADAExcellent customer service
charles GarciaGreat location Close to major Interstate 10 and several gas stations and storage locations great customer service
Jesus SerranoGreat service
Julie YanevVery good service I will recommend
martin hernandezGreat location easy access from freeway and gas and restaurants nice friendly staff
Jesus SerranoNothing. These people we're the best of the best and may I add, really good looking too.
MICHAEL REILLYExcellent
Joel MORELOSWhen I made my Reservation #27904989 (4 days included) I was given an online price of $585 which then changed to $610 and then also changed location. The only proof I have is a screenshot of the online.
Frank SzypuszNice Cust rep
Florence PerezIt went great, in and out in minutes. Wonderful place
Alfred ChavezStaff very friendly and A plus customer service
Mario MangandiI prefer to go here
Chris GoodwinGreat service would rent again
Dennis LesniakCustomer service was excellent and very helpful
Gregory KennedyWe were scheduled for a 630pm pick up, we showed up 30 mins early and they were amazing and helped us get everything in order, explained everything and actually knew what was going on. Will definitely be using them in the future!!!
Jesus MoraIt was a excellent service
SERGIO MENDOZAAlll good!
Jonathan GonzalezRepeat the exceptional customer service.
Raul VegaThe location team was great. However you customer service on the phone was rude unprofessional and disrespectful. It's a shame to lose a customer this way...
Crystal SledgeGet better trucks
Tamiko JohnsonCourteous patient professional friendly all these things describe its location it is my new go to U-Haul spot for all of Southern California
Ray MackeyGood attitude
jorge lopezAgent never inspected the truck the gas was empty when I turned on the truck and papers said it had some never got credit for the gas I put I left the truck with half tank.. Also blamed us for not returning dully which he claimed was in the back truck that was never inspected by him or he’s employees. I always rent uhauls never had a problem till this last time. I would absolutely not recommend this certain location to anybody.
Abel diazThey were amazing with their customer service ! We will be back !
Catherine SidaI understand that their is always me people and have to learn but overall helpful
manuel AGUILARGreat customer service! Very helpful and caring.
Lisa HorganNo one could be any help and they wouldn’t let us probably park
Marcel SotoThey were very nice to deal with.the man is super nice and so is the young lady.the young lady was very nice on the eyes also.
dennis tomlinsonExcellent customer service. Just what I needed—even at the last minute.
Jeff DickamoreI had to travel a long distance. They made sure that I had a reliable trailer, and it was there when I needed it. Thanks guys, great job!
eric harvey