Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful attention to all details. Thank you for a very successful move!!
Ron F
Rating:
4.0
Customer did not leave a comment.
WILLIAM F
Rating:
5.0
Customer did not leave a comment.
Anthony U
Rating:
5.0
Customer did not leave a comment.
Barry R
Rating:
5.0
Friendly and super helpful hitching the car dolly ro my truck
Steven S
Rating:
5.0
Super nice, helped us unhook and was super speedy with helping us.
Kayla J
Rating:
4.0
Better check of lighting on trailer, my trailer didn’t have clearance lights, had to run flashers after daylight.
Collin K
Rating:
5.0
Very helpful
Richard E
Rating:
3.0
Took way longer than we expected
jerry p
Rating:
5.0
Customer did not leave a comment.
Kenneth F
Rating:
5.0
Customer did not leave a comment.
Jason H
Rating:
5.0
It's all good.
David A
Rating:
5.0
Customer did not leave a comment.
MICHAEL K
Rating:
5.0
It was all good.
David A
Rating:
5.0
Customer did not leave a comment.
Scott F
Rating:
5.0
Customer did not leave a comment.
Ann M
Rating:
5.0
Customer did not leave a comment.
Alain D
Rating:
5.0
Customer did not leave a comment.
KENDALL P
Rating:
5.0
Customer did not leave a comment.
Neal W
Rating:
1.0
Charged additional mileage after vehicle return. No customer service support to request refund of charges that are clearly highway robery.
BEN G
Rating:
5.0
Customer did not leave a comment.
Thomas K
Rating:
5.0
great.
stephen j
Rating:
5.0
Customer did not leave a comment.
Joanie T
Rating:
5.0
Customer did not leave a comment.
John R
Rating:
5.0
Customer did not leave a comment.
Ric O
Rating:
5.0
Customer did not leave a comment.
PAMELA H
Rating:
5.0
Customer did not leave a comment.
SPF L
Rating:
5.0
very helpful staff
Dayna W
Rating:
5.0
Customer did not leave a comment.
Charles L
Rating:
5.0
Make sure that the hitch connections are properly attached! I went 50 miles and stopped to get fuel and the hitch connector that I just purchased was ripped off..
Ronald M
Rating:
5.0
Customer did not leave a comment.
Jeff H
Rating:
5.0
Great customer service…
Eduardo O
Rating:
5.0
Customer did not leave a comment.
james W
Rating:
5.0
Customer did not leave a comment.
Darren A
Rating:
5.0
Customer did not leave a comment.
Chris H
Rating:
4.0
Customer did not leave a comment.
Linda S
Rating:
5.0
Super friendly, knowledgeable, and extremely helpful- thanks!
Natalie B
Rating:
5.0
Customer did not leave a comment.
RONALD K
Rating:
5.0
Was supposed to get an open utility trailer but I didn’t get one. Got a brand new enclosed trailer
brandon p
Rating:
5.0
Customer did not leave a comment.
james m
Rating:
5.0
Customer did not leave a comment.
neil h
Rating:
5.0
Small Store was easy for pickup and return.
Tom K
Rating:
5.0
Location was very difficult to find.
George H
Rating:
5.0
Customer did not leave a comment.
Danny P
Rating:
4.0
The manager put us in touch with the area field manager to submit a claim for a refund.
Josh J
Rating:
5.0
Customer did not leave a comment.
Jim R
Rating:
5.0
Customer did not leave a comment.
Jim R
Rating:
5.0
Customer did not leave a comment.
Jim R
Rating:
5.0
Customer did not leave a comment.
gary w
Rating:
4.0
Customer did not leave a comment.
Greg R
Rating:
5.0
Customer did not leave a comment.
Kathy R
Rating:
5.0
Customer did not leave a comment.
Chris C
Rating:
5.0
Customer did not leave a comment.
Carter K
Rating:
5.0
Customer did not leave a comment.
Brian K
Rating:
5.0
The truck was 4hrs away. Not acceptable. Will not use u-haul again
Scott B
Rating:
4.0
Customer did not leave a comment.
Nick S
Rating:
5.0
So grateful for Shawn and the ability to drop off the auto transport so easily and hassle free
Dawn L
Rating:
5.0
Customer did not leave a comment.
Dallen S
Rating:
2.0
Requested a dolly as well as furniture dolly and moving pads and received none of it.
Cody A
Rating:
5.0
Customer did not leave a comment.
denis j
Rating:
5.0
Mary was wonderful! Friendly, professional, and obviously great at her job. It was refreshing to work with someone who knew what they were doing! Thanks Marky
Cassandra K
Rating:
2.0
Customer did not leave a comment.
Wyatt B
Rating:
5.0
Customer did not leave a comment.
Garrett J
Rating:
5.0
Customer did not leave a comment.
JOHN C
Rating:
5.0
Excellent customer service, outstanding communication skills, and a very pleasant experiencing my first U-Haul rental.
karen p
Rating:
5.0
Customer did not leave a comment.
Ben F
Rating:
5.0
Customer did not leave a comment.
Marcus C
Rating:
5.0
Mary was very professional and helpful.
John M
Rating:
5.0
Nothing more than you already do. The service was friendly and courteous.
Robert M
Rating:
5.0
Nothing… all went well….
CARL B
Rating:
5.0
Customer did not leave a comment.
Lynne K
Rating:
5.0
Used off hours drop off, went flawlessly
GEORGE A
Rating:
5.0
Customer did not leave a comment.
Carolyn L
Rating:
5.0
We had no idea there was a UHaul rental nearby and they were wonderful! Very helpful and fun to work with!