I surveyed the rental truck and noticed that the inside driver's side tire was bald! The attendant pulled the truck up and then left! I was not able to talk with her about the tire. Later on the North side of Santa Fe on Hwy 25, the bald tire blew out and I had to wait on an off ramp of Hwy 25 with my family for about four hours until someone came and changed the tire. The person that help us was very professional and courteous and got us back on the road in about 30 minutes of his arrival. I paid $1870 for the rental and, under the circumstances, I don't know if I would rent from UHaul again. Also, the passenger side mirror of the truck was extremely difficult to adjust so that I could see out of it.
Jimmy G
Customer Reviews for Hinds & Hinds Storage Southside
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks! A seamless experience in a world of complexity!
Peter M | Overall ExperienceJennifer at south side is amazing and super helpful. Thank you!
Andrea B | Overall ExperienceWay to small
David MJennifer is a remarkable rep for this business. She was informative, professional, & help to make an difficult task bearable. Kudos!!
KATHLEEN MA positive experience overall. Thank you for the great service.
CHRISTINE D | Overall ExperienceI HAVE NOT MOVED OUT AND WILL NOT DO SO UNTIL JAN. 19TH, I SPOKE W/OFFICE JAN 14 TO CHECK THE DUE DATE AND SAID I WOULD CALL BACK WHEN MOVED OUT! OTHERWISE, GREAT FACILITY!
Nicole F | Overall ExperienceI left quickly because my storage room was sprayed severely by skunks. Everything I had in there is still smelling. Very sad. There is a hole on the side of the shed #210 where clearly the skunk burrowed under the shed. The mice and skunks are now a big problem. I'm so sorry that is this is true.
Pat S | Overall ExperienceI vacated two small units and moved to a more convenient larger unit at the downtown location. The staff and locations are top tier. Staff at both facilities are friendly and professional and were helpful in coordinating the transfer. Hinds and Hinds is a top rate organization.
David M | Overall ExperienceManager Stephanie Lucero is remarkable -- What amazing kindness and professionalism above and beyond. Truly grateful.
Sandy S | Overall ExperienceCompetent and accommodating staff.
Hank K | Overall Experiencei had two problems with this place. first of all, the email confirmation i received said there would be a lock waiting inside the unit but there was none. and second the door was incredibly difficult
ELVINA M | Reservationswitched to downtown location no problem. friendly service
wendy m | ReservationHinds and Hinds storage is great!
Privacy R | First Impressions