Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They didn't not go outside with me to inspect the vehicle they did not go over the gas mileage or the paperwork with me. I'm not satisfied and will never use this location again.. they was very rude to me
Ebony Napier
Rating:
5.0
Customer did not leave a comment.
Scott Perkins
Rating:
5.0
Customer did not leave a comment.
DEbora HATCH
Rating:
5.0
Customer did not leave a comment.
LEBARON BREECH
Rating:
5.0
Customer did not leave a comment.
Jacob Stewart
Rating:
1.0
Make sure the third party have clean and reliable equipment. Make the third party accountable for the equipment they rent out
charnetta Hogan
Rating:
3.0
Customer did not leave a comment.
Stephen Sturdivant
Rating:
4.0
Customer did not leave a comment.
JAMES DANIELS
Rating:
5.0
Southern Bama had the trailer I needed when I needed it. Been using them for several years.
JOE HUGHEY
Rating:
3.0
Customer did not leave a comment.
Dennis Siddall
Rating:
5.0
Customer did not leave a comment.
Matt Skidmore
Rating:
5.0
sometimes you don't need to change anything-everything was great.
Billy Gilbert
Rating:
4.0
Customer did not leave a comment.
OLEN MCLEOD
Rating:
4.0
Customer did not leave a comment.
JOE HUGHEY
Rating:
5.0
Customer did not leave a comment.
Edward Connors
Rating:
3.0
Very friendly. But, I advised that we were not happy with the rental truck and that it should absolutely not be rented out until it is repaired.
JODI BROWN
Rating:
2.0
We reserved a pickup at a closer location but u-haul changed our pickup location to a less than desirable place that was out of the way from our original pickup.
Mark Dees
Rating:
5.0
Customer did not leave a comment.
Gale Symington
Rating:
5.0
I was renting a truck and a appliance dolly southern BAMA didn’t have one they called several nearby uhaul the Spring Hill uhaul had one southern BAMA made a reservation I drove to the Spring Hill uhaul they said they were out and was sorry the computer showed 5 they sent me to the government uhaul they were out they called several other uhaul’s I ended up going to budget to get a dolly they let me have one at
no cost just rent a truck from them next time
JOHNNY SWENDSON
Rating:
5.0
Customer did not leave a comment.
Anil Mueller
Rating:
3.0
Customer did not leave a comment.
STEPHEN meadows
Rating:
5.0
Customer did not leave a comment.
JANE HARWELL
Rating:
5.0
Everything went great and they were helpful.
Jill Bockenstette
Rating:
3.0
Uhaul was not swept out and the door was wide open on pickup.
Rebecca McNeill
Rating:
5.0
Customer did not leave a comment.
Rosalind Gamble
Rating:
1.0
Customer did not leave a comment.
Roxanne eldridge
Rating:
5.0
Very satisfied!
Mabel Henderson
Rating:
5.0
Best experience ever!!
Rosalind Gamble
Rating:
5.0
These people know how to run a business and how to treat their customers. No complaints whatsoever with these people.
MARK JOHNSON
Rating:
5.0
Very Polite, Very Helpful.
Mark Johnson
Rating:
5.0
Customer did not leave a comment.
Carl Moore
Rating:
4.0
Customer did not leave a comment.
Brandon Mann
Rating:
3.0
Car dolly brake lights were not working
Their customer service was excellent
Mary Mahan
Rating:
5.0
Very nice people, quick and efficient and knowledgeable. Would definitely reccomend.
Matthew Logan
Rating:
4.0
They were very nice and helpful. They went out of their way to accommodate me and ensure I didn't have to go to another location to pick up my van.
Richard Ferrer
Rating:
5.0
Quick, easy. No problem.
Tim Gilbert
Rating:
5.0
Everything is excellant
LEO BARGINEAR
Rating:
1.0
My truck broke down
DEONTE FULLER
Rating:
5.0
Friendly Customer Service and Convenient Location
CHARIS HALE
Rating:
4.0
Customer did not leave a comment.
Laurel Woodruff
Rating:
4.0
Customer did not leave a comment.
MASON HAUPTLI
Rating:
5.0
Customer did not leave a comment.
ADA BROOKS
Rating:
5.0
All was good
Thomas Rankin
Rating:
5.0
Customer did not leave a comment.
David Macdonald
Rating:
3.0
Location is not just a u-haul facility. Saying that, dropping off the trailer was quick.
Paul Gwizdala
Rating:
4.0
Customer did not leave a comment.
Donny Schultz
Rating:
5.0
Customer did not leave a comment.
wendy caswell
Rating:
1.0
Customer did not leave a comment.
David Maxime
Rating:
5.0
Customer did not leave a comment.
Harold Hawes
Rating:
5.0
Purple were very friendly and helpful
Darlene Whinfield
Rating:
5.0
Customer did not leave a comment.
Donny Schultz
Rating:
5.0
Customer did not leave a comment.
Nick Carter
Rating:
5.0
Customer did not leave a comment.
Florence Stafford
Rating:
4.0
Customer did not leave a comment.
Donny Schultz
Rating:
4.0
Customer did not leave a comment.
Paul Watkins
Rating:
4.0
Customer did not leave a comment.
Eric Noe
Rating:
4.0
It was easy and the agent was very helpful
David Buckhaults
Rating:
5.0
The office is a convenience store/gas station.
Billy Day
Rating:
5.0
Customer did not leave a comment.
David Motes
Rating:
5.0
Very friendly and courteous!
Adrian Delcambre
Rating:
4.0
Very helpful.
Alfred trovinger
Rating:
5.0
Customer did not leave a comment.
FRANK O'CONNOR
Rating:
3.0
Customer did not leave a comment.
Mertie Cann
Rating:
4.0
Customer did not leave a comment.
FRANK O'CONNOR
Rating:
5.0
Customer did not leave a comment.
Howard Jenkins
Rating:
3.0
Customer did not leave a comment.
Charles Coker
Rating:
2.0
They told us one price and information and when went back it was something else I have rented from uhaul before with no problem but I would never rent from this site again and I don’t recommend them
BEVERLY BEVERLY
Rating:
5.0
Customer did not leave a comment.
Annie McMillian
Rating:
5.0
Customer did not leave a comment.
sylvanus edeogho
Rating:
5.0
Customer did not leave a comment.
latan griffin
Rating:
5.0
Customer did not leave a comment.
Judith Johnson
Rating:
5.0
Customer did not leave a comment.
Stewart Thompson
Rating:
2.0
The Uhaul employee does not arrive till 9am, so a very nice store owner helped me at 8am. He was very efficient and nice. But not a real uhaul location.
Patricia F Drew
Rating:
5.0
Customer did not leave a comment.
Rodney keener
Rating:
5.0
Customer did not leave a comment.
James Posey
Rating:
5.0
Customer did not leave a comment.
Marilyn Mullen
Rating:
5.0
Customer did not leave a comment.
Lathevia Buchanon
Rating:
5.0
Can't think of anything. The people at this location are awesome, very helpful and accommodating.
DOUGLAS BILBREY
Rating:
1.0
I am not paying for an additional day please credit my account back in the amount of $39.