This pick up location is at a gas station. My pick up was interrupted several times for other people who came in after me could make their purchases. I even had to step aside for a woman to purchase an individual cigarette, not a pack, just one cigarette. I’m not certain that’s legal. I was uncomfortable the entire time. At the end of the pick up when the paperwork was completed, the cashier just handed me the key. For previous pickups, the agent has always walked out with me to everything is working correctly. I was grateful my brother-in-law was there to drive the truck out of the tight corner it was parked in.
Rosanne H
Customer Reviews for Petro South University Dr
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service rep was very kind but he was the only one working and had to attend to his customers before assisting me with my reservation. It caused concerns due to my time constraints
Crystal RFelt unsafe!!!!!! Convenience vap store, definitely not a place to pick up a rental truck. My reservation required furniture pads and they had nothing. Horrible experience.
Keith MDrugs were everywhere dirty place. After I got home they said I drove the truck a lot of miles that I didn't do. Wish I had taken a picture of milage when I got in it. I have learned a valuable lesson.
charles w