All I can say is they did a good job and they were very extremely helpful I would gladly rent it again if I had to move a vehicle
Mike Z
Customer Reviews for U Store It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you!
CANDACE RHad to park truck in different spot, as someone else had claimed my spot.
Bobi SAppreciate the kindness and knowledge!! Always very helpful!!
KENT WTina was super helpful and courteous
RON MYour prices are WAY too high for a 4 hour rental of a car hauler !!!!!! They are now almost DOUBLE what I paid last year.
Roger BThe tongue lock, no matter how tight, I made it, still made a banging noise, when connected to my car. Inside was clean, but the door was peeling , inside. Lug nuts and wheel was rusty (passenger side)
Dominic JScheduled pick up location was changed to a 35 minute drive. When I showed up to pick up my trailer, there were 2 5x9 open trailers present! I was told that they weee for local use only. No one way. I was then told I had to go 1 hour in the opposite direction to get a trailer. It was a 3 hour ordeal by time I arrived back home. Unacceptable!!!!!!
George GAssociate was great to work with, process was easy and truck was great! Life happened perfect for a change!👍
Cheryl PLove the service I receive at this location every time.
William EBest customer service, the ladies in the office are very friendly, informative and patient, i highly recommend this facility in the englewood area
MATT HGreat & fast customer service!
Dennis WImpressive
stephen cGreat Customer Service! She really helped me get the truck turned in. I'll always use this location from now on for my U-Haul needs. Very caring owner!
JOHN PExcellent customer service! Friendly, knowledgeable and a pleasure to work with.
Sandra WLiz went out of her way to make sure our rental was good. I could not be happier!!!
eric aVery efficient service and lots of trailer choices...staff very professional
charles hOnce again great job
LEANNE SVery nice young ladies. Great attitude. I’d go there again just to say hi
James SI payed a 160$ deposit and got refunded 63 dollars , and even that was added onto my already outrageous payment after I was quoted to spend in the 500 mark I paid almost 800 dollars And the truck drank 300 of fuel it costs me 1100 dollars to drive upstate with a damn van load of stuff in a 15 ft box truck because that’s all they had available, and in the very least I want my other hundred dollars back and I want it asap or I might get my lawyer to help me get it back! But right now I would put out a U-Haul on fire by pissing on it.
Jeremy SVery nice gals working there. Made it all very simple!
LeeAnn SGreat team of people, VERY KNOWLEDGEABLE, very courteous and just enjoyable to do business with. Run an excellent operation, lots of experience. Would go back in a heartbeat!
John PThe staff is amazing and friendly. Used them 4x already.
LEANNE SKrista was awesome. Very friendly and took great care of my reservation. Highly recommend!!!
RUSSELL KGreat people friendly and courteous. Always ready to help
Ken HThe staff on San Casa was amazingly helpful, knowledgeable and organized! We will definitely use this U-Haul location again, the best one yet!
LINDA aVery professional and helpful costumer service very efficient more than happy.
Emilio SNeed a better office environment.
Spero VStaff scored high marks in customer service sensitivity and could not have been more accommodating,
Wayne SVery nice and helpful people. Will be back !
AARON HThanks Liz!
Bill KBest people to work with.
William CI have rented trucks here for my business several times and the customer service has always been great!
Chris EThe manager at Uhaul. Went above and beyond. My expectations.. she was awesome.
ANGELA MPerfect experience!
Tom CYou can do nothing to approve this was the best U-Haul experience I've ever had Liz was awesome explaining everything out to me and super helpful best U-Haul place by far
TENNILLE LWhat a great experience! Staff / management are second to none!
Gerald DKrista was so helpful and enjoyable , she is an asset to your office . Thanks
Shelia BThis is the best U-Haul location in the area for sure due to the helpful and efficient staff
Gregory GEasy and smooth transaction.
Scott BThe truck really could use a backup camera for safety. I wasn't comfortable backing it. Cannot see what is behind you.
Elizabeth CThe front office ladies here were amazing to work with. They went out of their way to help us out. We will definitely rent from this location again.
James RNothing..Great Customer Service.
Frank- cLiz was amazing- walked me thru everything. Had an incredible smile and great attitude!
shelby sI haven’t had good old fashion customer service like that in a long time. Down to earth people working hard to provide a quality product at a decent price. I will use them again and recommend them to all my friends. The guy in front of me drove by 2 other stores because he wanted the great service. Thank you for keeping people first
Scott HQuick and efficient staff and friendly too! Thanks for making the rental easy and hassle-free.
Gregory GThis is the third or fourth time I have used this location. They are all amazing from beginning to end.
Keith sVery nice people to work with!
Lorraine Gvery knowledgeable and helpful a pleasure doing business with them.
Robert MExceptional service, friendly people, great place to rent a truck. Thank you so much, I would highly recommend them.
Dwayne WThis is the best uhaul location I have ever been to. If I could give them 10 stars I would
Hector HNot the first time I have usd this location for pick-up and for drop-off. Always been pleased with the service.
David SAll I dealt with at this location were very nice. Thank You
Thaddeus G