Customer did not leave a comment.
Lanfia WaritayCustomer Reviews for U-Haul at 67th & Bethany
(@ Bethany Home Rd)
Services at this Location:
Contact Us
6001 N 67th AveGlendale, AZ 85301
(@ Bethany Home Rd)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 4.0
Customer did not leave a comment.
Jarred Jones- Rating:
- 5.0
Always a pleasure to go to this location.
Erick Velasquez- Rating:
- 5.0
This place was great the lady I dealt with was Awesome will definitely rent from them again in the future.
Sha Ron Dixson- Rating:
- 5.0
Customer did not leave a comment.
Dorothy Sapata- Rating:
- 5.0
The one lady she’s working the with her customer service experience amazing
QASIM ABBAS- Rating:
- 5.0
Everything went perfect especially customer service Robert went above and beyond did an amazing job answering questions and making sure truck was ready.
Christopher Sanchez- Rating:
- 5.0
The associate at this location is always helpful and kind. She’s a pleasure to work with. Thank you so much for the help.
ERICK VELASQUEZ- Rating:
- 5.0
Customer did not leave a comment.
leonard samaguey- Rating:
- 5.0
Excellent service!
Jesus Melendez- Rating:
- 5.0
Uhaul app doesn't work properly
Tanya Maldonado- Rating:
- 5.0
Customer did not leave a comment.
Taylor Horst- Rating:
- 5.0
Joaquin is amazing and very accommodating. A great experience.
ALEXIA LOMAX- Rating:
- 5.0
Customer did not leave a comment.
Edward Sprague- Rating:
- 1.0
Waited outside 40 mins until somebody came and provide me the code to the number 3 lock. App is completely useless checking back in the truck as well. Did not let me complete the process I asked a representative to see if the return went through and he said it would be $20 more to check.
erny castaneda- Rating:
- 5.0
Great customer service as soon as I walked in
jorge delgado- Rating:
- 5.0
The brakes were squealing. Otherwise, everything was great.
SIDNEY Flynn- Rating:
- 5.0
Customer did not leave a comment.
Shannon Putman- Rating:
- 3.0
Slow due to computer glitch but overall friendly, helpful and knowledgeable
Lorena Trinidad- Rating:
- 5.0
Customer Service was excellent n knowledgeable n help me in every
Yassmine Cooper- Rating:
- 5.0
Customer did not leave a comment.
Brianna Lupercio- Rating:
- 5.0
the female attendee was helpful with recommendations to help with our needs and was extremely kind. It was a rough weekend and she just made this situation easy!
Tearsa Lewis- Rating:
- 5.0
Customer did not leave a comment.
Jacqueline Favela- Rating:
- 5.0
A clear how to get your truck link or QR code after hours on the actual building where the Uhauls are located.
Style Ranger- Rating:
- 5.0
Excellent!
RICKEY EDWARDS- Rating:
- 4.0
Customer did not leave a comment.
LaRon Fowler- Rating:
- 5.0
Customer did not leave a comment.
John Rannells- Rating:
- 5.0
Customer did not leave a comment.
Eduardo Calimlin- Rating:
- 5.0
Customer did not leave a comment.
David Hernandez- Rating:
- 5.0
Customer did not leave a comment.
robert davis- Rating:
- 3.0
Customer did not leave a comment.
esperanza nunez- Rating:
- 5.0
Glad they were open on Sunday, New Year's Eve.!!
J Burton Black- Rating:
- 5.0
Customer did not leave a comment.
Long Nguyen- Rating:
- 5.0
Customer did not leave a comment.
William Davis- Rating:
- 5.0
Robert is one of the greatest humans I've ever met and was very helpful. He takes his job title above and beyond.what I think is required.
Bryan Harris- Rating:
- 5.0
Customer did not leave a comment.
Nayeli Murillo- Rating:
- 4.0
Customer did not leave a comment.
Christopher Dowd- Rating:
- 4.0
Customer did not leave a comment.
Sean Brennan- Rating:
- 4.0
Customer did not leave a comment.
Jose Lozano- Rating:
- 4.0
Customer did not leave a comment.
Jennifer Mack- Rating:
- 5.0
I can honestly say there is nothing you can do to improve that experience. You were professional, courteous, and the job was done quicker than I expected. Went to pick it up and the whole process took about 5 minutes. Excellent job!
Timothy Mayhorn- Rating:
- 5.0
Everything was great
Daniel Juarbe- Rating:
- 3.0
Customer did not leave a comment.
Christopher Paul- Rating:
- 4.0
We originally were to pick up at A1 Stop, which did not have the vehicle. They also could not speak English, which made conversation difficult.
Robert Kosslyn- Rating:
- 5.0
Customer did not leave a comment.
Jorge Gonzalez- Rating:
- 5.0
Customer did not leave a comment.
Juanita Washington- Rating:
- 5.0
The lady from the front office I forgot her name but she was awesome I give her a thumbs up 100% very helpful smiley and very patient
Monica Munoz- Rating:
- 5.0
Customer did not leave a comment.
Shannon Valencia- Rating:
- 4.0
Customer did not leave a comment.
Julia Kovalyova- Rating:
- 5.0
Customer did not leave a comment.
Peter Selleck- Rating:
- 5.0
Customer did not leave a comment.
OSCAR MARTINEZ HERRERA- Rating:
- 5.0
Customer did not leave a comment.
Franselle Raya- Rating:
- 5.0
Customer did not leave a comment.
Peggy AKIN- Rating:
- 1.0
https://maps.app.goo.gl/E1PV4xFbT5d5vab89
DANIEL WEECKS- Rating:
- 5.0
Customer did not leave a comment.
Tamika Frye- Rating:
- 5.0
Customer did not leave a comment.
Naghma Riaz- Rating:
- 5.0
Customer did not leave a comment.
Latonya Duckett- Rating:
- 3.0
Customer did not leave a comment.
Michael Torres- Rating:
- 5.0
Customer did not leave a comment.
Manuel Zamorano- Rating:
- 5.0
Great and friendly staff
Harald Weinkum- Rating:
- 5.0
Customer did not leave a comment.
mary bolton- Rating:
- 5.0
Customer did not leave a comment.
Osmani Dominguez Fuster- Rating:
- 5.0
Customer did not leave a comment.
Ricardo Cedeno- Rating:
- 5.0
Thank you The customer service was amazing
Ziad Juwaideh- Rating:
- 1.0
Robert was horrible any questions i asked he told me he couldn't help me and uhaul doesn't help customers any more. The people in there were just as shocked as I was . He said he doesn't help with anything wouldn't even come outside to answer or help with any questions. This was a horrible experience . I will never go here again. Definitely telling all my family and friends not to either. Im not sure if there's audio in there but someone needs to listen to what he is telling customers. Horrible experience
Aminah Brown- Rating:
- 5.0
Thank you for helping my move a lot easier!
Vera Briscoe- Rating:
- 5.0
Awesome manager
Felecia Hernandez- Rating:
- 4.0
The first truck i got, the key did not work in the driver's door, only the passenger. I went back to the office to tell Alexzandra and glanced back at the truck and noticed the left headlight was out! She upgraded me to a larger truck for the same price, which was great, and it did the job ok, but the transmission seemed jerky, it did not move smoothly. Overall I have had mostly good experiences with this location, it was my second time renting there. Alexzandra is very helpful, and the app return is really great. I also used online chat during my after hours return and they were able to help me . 4 .5 Stars!
Nancy Keeffe- Rating:
- 4.0
Customer did not leave a comment.
Noel Maxwell- Rating:
- 4.0
Customer did not leave a comment.
Susan Houle- Rating:
- 2.0
Keep the truck in better working order and hire employees that do more than just stand behind the desk.
Tommy Ruiz- Rating:
- 5.0
Customer did not leave a comment.
Marc Cruz- Rating:
- 2.0
We pulled up no staff came out to receive the truck and I had to get out.
Tinishia Greene- Rating:
- 5.0
Fast and easy experience !!
Robert Barrett- Rating:
- 5.0
Customer did not leave a comment.
David Samaniego- Rating:
- 3.0
Just dropped off can’t tell.
Lewis venecia- Rating:
- 5.0
Customer did not leave a comment.
Dean Rana- Rating:
- 5.0
Customer did not leave a comment.
Salvador Morales- Rating:
- 5.0
I love the availability and the rates
Edward EGURROLA- Rating:
- 5.0
Everyone was very helpful and professional
Rick Hyden- Rating:
- 5.0
Everything is ok
Marc Mukunzi- Rating:
- 4.0
Customer service made me take a picture using her iPhone. She implied that people are a fraud Despite when Making me feel very uncomfortable. The driver's seat did not adjust properly so that I could drive safe. I had to sit up while driving the gas hand was less than paper work was not where she said it was but I put more gas than In needed...she needs to be coach on customer service
MELODY WADE- Rating:
- 5.0
I am still waiting for my refund, the location billed me for my first month which is supposed to be free!
PATRICK SULLIVAN- Rating:
- 5.0
Customer did not leave a comment.
moise keith- Rating:
- 4.0
I love the location that’s my 3rd time of renting from this location. Thanks
IBRAHIM KWOFIE- Rating:
- 4.0
I arrived a couple minutes to 5pm closing. They'd already locked the door. I understand wanting to go home after your shift but when the employees came out, me & another customer had been standing out there trying to figure out this self return mess. They walked in by, even though we were confused & standing there trying to figure this process out. I get they were off, but they just left us there to figure it out. I was there until 545 . What a mess! So had to do self return. It was a NIGHTMARE! I sat in your lot for 45 minutes trying to use the website to return the U-Haul. It was hot & the process was frustrating & too time Consuming. App wouldn't take my info so then I had to switch to my son's cell. 45 min out in this heat trying to drop off a truck was too much!
Leslie Evans- Rating:
- 1.0
They charge me a clean up fee when I returned it in the exact condition.
Rachelle Estrada- Rating:
- 5.0
Customer did not leave a comment.
DIANE JOHNSON- Rating:
- 5.0
Customer did not leave a comment.
Allison Aguila- Rating:
- 5.0
Amanda was courteous and friendly
NELSON GONZALEZ- Rating:
- 5.0
Customer did not leave a comment.
Narci Moubou- Rating:
- 5.0
Customer did not leave a comment.
Robert Amavisca- Rating:
- 5.0
Bathroom needs cleaning but employee was friendly and efficient.
Mary Dunning- Rating:
- 3.0
Customer did not leave a comment.
owen fernstrum- Rating:
- 5.0
Fast and easy drop off. Would recommend.
Kelly Thompson- Rating:
- 5.0
Customer did not leave a comment.
CHRISTOPHER ROCKEY- Rating:
- 5.0
Customer did not leave a comment.
Laura Enevoldsen- Rating:
- 5.0
Great
ANDREA HARRIS- Rating:
- 1.0
Totally different information from when I reserved the truck from when I picked it up and was never told about the cleaning fee and I don’t understand why they charge it if they don’t clean them
mario riveron- Rating:
- 5.0
One man working. Lots of customers. This person worked fast, friendly and very efficient. Job well done.
RAMIRO LOPEZ- Rating:
- 5.0
Always a pleasure renting here
mike wells | Overall Experience- Rating:
- 2.0
We asked to rent a trailer for the ubox to tow it home and the person there would not accommodate us. It appeared he was short staffed. There was another customer there hooking up their trailer withou
Cristian Salazar | Overall ExperienceAdditional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
U-Box® Containers
We ship across town or accross the world!
-
Moving Supplies
We sell hundreds of products to make moving easier!
-
Trailer Hitches
U-Haul is North America's #1 hitch installer!
-
Propane
Propane service delivered straight to your door!
-
Trucks for Sale
We have the largest selection in the industry!