Customer did not leave a comment.
AMPARO CORNEJO- California CA
- Pico Rivera
- 90660
Customer Reviews for U-Haul of Pico Rivera
(& Beverly Bl)
Services at this Location:
Contact Us
4425 Rosemead BlPico Rivera, CA 90660
(& Beverly Bl)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- Propane exchange
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
Ruben Cortez- Rating:
- 5.0
Customer did not leave a comment.
Liro Ayuyao- Rating:
- 5.0
Customer did not leave a comment.
Mark Anthony Crowther- Rating:
- 5.0
I’ve been a happy customer at this location for years, great customer service and vehicles were great, they ran great and well maintained.
Elizabeth Duenas- Rating:
- 5.0
Customer did not leave a comment.
Jose Lopez- Rating:
- 4.0
Customer did not leave a comment.
Adolfo M Franco- Rating:
- 1.0
Customer did not leave a comment.
Heriberto BarajasCosio- Rating:
- 5.0
Customer did not leave a comment.
Jose Pacheco- Rating:
- 5.0
There is street parking close by on Rosemead to leave a vehicle if necessary. Van was new and had phone connectivity, I could have paired phone and have navigation on the screen if I took the time.
lawrence curtis- Rating:
- 5.0
Customer did not leave a comment.
Elizabeth Duenas- Rating:
- 5.0
Staff was over all friendly and helped me out. My experience with them was very good and planning to continue to rent from them.
Wendie Ramirez- Rating:
- 5.0
Customer did not leave a comment.
EDDIE PALMA- Rating:
- 3.0
Paid for a dolly and never got one waiting on refund
Jesus Garcia ruiz- Rating:
- 5.0
Customer did not leave a comment.
JOVANY MIRANDA- Rating:
- 5.0
This is my prefered permanent location where I always rent trucks, 10 years already. Thank You!
Gagik Petrosyan- Rating:
- 4.0
Customer did not leave a comment.
Rochelle Guerra- Rating:
- 5.0
Customer did not leave a comment.
Angela Smith- Rating:
- 5.0
Customer did not leave a comment.
Denise Nava- Rating:
- 5.0
Good enough
henry harn- Rating:
- 3.0
Wndshield was very dirty
Rochelle Guerra- Rating:
- 1.0
I rented a truck March 3 2924 on March 4 2024 i Night dropped it!! Charged me $20.00 to drop off over night!! That’s there job to check in truck!! No consideration that my internet was not working for the night drop to work!!! Ask Manager you have consideration?? Didn’t even have any understanding to that !!! I rent Uhaul’s trucks a lot!! No consideration for a good customer?? At other Uhaul’s I haven’t had that kinda behavior……. That $20.00 is just a way to make money if your phone is dead or not working properly Also his pride was to much noticed to understand the situation that a customer was going thru Come on !!! Sincerely C&M Textiles
CARLOS SINQUIMANI- Rating:
- 5.0
Customer did not leave a comment.
Louie Horbino- Rating:
- 5.0
Faster service 👍
rogelio vazquez- Rating:
- 5.0
Customer did not leave a comment.
Oscar urado- Rating:
- 5.0
Customer did not leave a comment.
frank godoy- Rating:
- 5.0
Customer did not leave a comment.
Eddie Villanueva- Rating:
- 5.0
Great staff
Leo Mirabueno- Rating:
- 5.0
Customer did not leave a comment.
Gerardo Flores- Rating:
- 5.0
Customer did not leave a comment.
Anel Henry- Rating:
- 2.0
I have a dispute ticket opened. The location overcharged my mileage by 180 miles. Unacceptable! I drove approximately 26 miles and got charged for 206. This better be corrected. Totally shocked and unsatisfied.
Allen Hanami- Rating:
- 5.0
Customer did not leave a comment.
Anny Aslanian- Rating:
- 5.0
Customer did not leave a comment.
Jeffrie Rojas- Rating:
- 5.0
Friendly and fast
Jesus Delarosa- Rating:
- 4.0
Longer hours on Sundays.
Stephen Watson- Rating:
- 5.0
Customer did not leave a comment.
Chris Warren- Rating:
- 5.0
Customer did not leave a comment.
CARLOS ARMIJO- Rating:
- 5.0
Customer did not leave a comment.
adrian segura- Rating:
- 5.0
Customer did not leave a comment.
John Zamora- Rating:
- 5.0
Nothing I think you guys are great! Keep up the good work!
Frank Gonzales- Rating:
- 5.0
Customer did not leave a comment.
Francisco Luna Jr- Rating:
- 4.0
Customer did not leave a comment.
Evan Skrederstu- Rating:
- 5.0
Customer did not leave a comment.
Emil Her-Fernandez- Rating:
- 5.0
Experience was overall wonderful. The staff was knowledgeable and helpful. A very smooth experience.
anthony reyes- Rating:
- 3.0
Vehicle was empty when I picked it up
Daniel McCamish- Rating:
- 5.0
Everyone was excellent thanks 👍
Thomas Herrera- Rating:
- 5.0
Improve communication between morning staff and evening staff ,evening staff was very difficult, especially the woman working in the evening. I am a frequent customer every other week. I ran a motorcycle trailer and this is the first time I ever had difficulty returning it and paying cash I spoke with the Morning crew they were very courteous and helpful and they explained to me that I could return the trailer and pay cash but in the evening it was very frustrating the evening female staff was very negative and unprofessional
Mark Abasta- Rating:
- 5.0
All is great at this location, wish they were all operated like this one
Edward Diaz- Rating:
- 5.0
Customer did not leave a comment.
Ruben Cortez- Rating:
- 5.0
So far, all of the employees have been so helpful and I love coming here. This time the truck on the outside was very dirty.
Rochelle Guerra- Rating:
- 5.0
Customer did not leave a comment.
Deven Hologram- Rating:
- 5.0
Customer did not leave a comment.
Eduardo Figueroa- Rating:
- 5.0
Jesse James at pico riviera was excellent. Couldn’t ask for better service, he was super patient when helping me with the trailer.
Durga Venkat Pra Mahasamudram- Rating:
- 5.0
Help them to get app and navigate it.
SERGIO SALCIDO- Rating:
- 5.0
Customer did not leave a comment.
Jesse Seals- Rating:
- 5.0
Customer did not leave a comment.
MICHAEL RODEWALD- Rating:
- 5.0
Customer did not leave a comment.
Jethro Sabado- Rating:
- 2.0
Customer did not leave a comment.
Taronn Reece- Rating:
- 5.0
Customer did not leave a comment.
ENRIQUE ROMERO- Rating:
- 5.0
Have more staff There was only one employee To deal with everyone But all good
RIgoberto LEDESMA- Rating:
- 5.0
Customer did not leave a comment.
Terry Parker- Rating:
- 5.0
this was the best u haul rental experience in 20 years... the staff was efficient and just plain nice! I highly recommend
Patricia Kurata- Rating:
- 5.0
Customer did not leave a comment.
Oscar Serrano- Rating:
- 5.0
Customer did not leave a comment.
ENRIQUE ROMERO- Rating:
- 5.0
Customer did not leave a comment.
Sergio Machuca- Rating:
- 5.0
Customer did not leave a comment.
Peo Jung Mok He Zheng- Rating:
- 5.0
Customer did not leave a comment.
ruth alonzo- Rating:
- 5.0
Pictures were not up to date during pick up
ADRIAN RAMOS- Rating:
- 5.0
Excellent 👍
ELI CARPIORECINOS- Rating:
- 5.0
Staff was able to help after having 2 trailers were taken form the previous night. All good.
Thomas Solorzano- Rating:
- 5.0
Customer did not leave a comment.
Heliodoro Ramirez- Rating:
- 5.0
Customer did not leave a comment.
Victor Figueroa- Rating:
- 4.0
Get better mechanics for vehicles there was a loose spark plug that shoot out as I was driving vehicle
JORGE MARQUES- Rating:
- 5.0
Am repeat customer. I enjoy the quick and easy pick up and returns.
ARTURO GARCIA- Rating:
- 5.0
Not much was a great experience all the way around
CONSTANTIN EFSTATHIOU- Rating:
- 3.0
Would have liked more explanation of vehicle operation, upon receiving vehicle. When vehicle was returned, clerk did not check mileage or gas reading. Mileage was less than expected, but not readjusted. Clerk just took key and said thank you.
Virgina Beritich- Rating:
- 5.0
Take care of the staff at this location. They are superb! Very attentive to my needs. Very profesional and very courteous!!!
Jose Calderon- Rating:
- 4.0
Customer did not leave a comment.
Heriberto Ruiz- Rating:
- 4.0
Radio has issues
Keven Borg- Rating:
- 5.0
Nothing, the guy that helped us was extremely helpful and courtious, friendly, yet professional. He explained everything to us and highlighted phone numbers on my receipt and told me what to do if I had any questions or issues. When we brought the tow dolly back, he made it so easy for us. He checked everything, gave us our receipt and sent us on our way. We were there maybe 10 min at the very most. We definitely will be going back there, even though it's not the closest location to us, it was well worth the extra miles.
Linda Tasiemski- Rating:
- 5.0
Customer did not leave a comment.
Jose Jaime Garay- Rating:
- 5.0
Jesse was very friendly and he explained all about the trailer in a very professional manner. The service was quick and with no issues
Jose Luis Benavides- Rating:
- 5.0
Customer did not leave a comment.
Cuyler Ota- Rating:
- 5.0
Customer did not leave a comment.
henry harn- Rating:
- 5.0
Customer did not leave a comment.
Alexander Garcia- Rating:
- 5.0
Very good service thank you
Sandra Hernandez- Rating:
- 5.0
Customer did not leave a comment.
Luis Caceres- Rating:
- 5.0
Customer did not leave a comment.
Jorge Miranda- Rating:
- 5.0
I have used U-haul for years. In a world gone mad and corporations so greedy. U-Haul stands out. The customer service is great very personable. There's always the suppies I need. If I extend they have always acomadated this time was no exception. And as a bonus to you. I rented a cube. Good price can visit it just like a normal storage unit. But I have it shipped to Remy so all in all U-Hauk rocks
William Henderson- Rating:
- 5.0
Fast & friendly.. I was in and out the door!! Made my day alot easier.. Thank you for your prompt service!.
julie cano- Rating:
- 2.0
Employee hesitated to use his lift dolly to mount to my hitch when I’ve been doing these rentals for a year and a half now have no problems with any other place or employee. No willingness to improvise and quick to not make the sale and cancel versus offering. Suggestions on why in resolving the problem wEmployee hesitated to use his lift dolly to mount to my hitch when I’ve been doing these rentals for a year and a half now have no problems with any other place or employee. No willingness to improvise and quick to not make the sale and cancel versus offering suggestions on why and resolving the problem with Purchasing a drop hitch Which was a necessary for me to buy by the way.
Jesse Lopez- Rating:
- 3.0
Customer did not leave a comment.
George Alcantara- Rating:
- 5.0
Customer did not leave a comment.
Rick Lee- Rating:
- 5.0
Customer did not leave a comment.
Patrick Malloy- Rating:
- 5.0
Customer service was absolutely great! Great and tentative staff.
Traci Canales- Rating:
- 5.0
Great customer service by Fernando 👍👍
ORLANDO NOGUERA- Rating:
- 5.0
The employees whore very professional.
Louie Horbino- Rating:
- 5.0
Customer did not leave a comment.
Diana Gonzalez- Rating:
- 5.0
New manager … do not care for his demeanor or disposition
DIANA MUNOZ- Rating:
- 5.0
I don’t have any comments for improvement based on this visit. The two associates were great with everyone they assisted and had no problem answering my questions about the mobile pick up process. Based on this visit, I would rent from u-haul again, specifically at this location, and I have already recommended it to friends.
Eustorgio Barajas- Rating:
- 4.0
Only bad experience I had was that the gentleman that helped me at the Pico Rivera area didn't seem to knowledgeable about making this rental. Once Jennifer came on the scene she was great.
zita rodriguez | Overall Experience- Rating:
- 5.0
Thank you for your services! We will keep you in mind for next time!
Tricia Beron | Overall ExperienceAdditional Services at this Location
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