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Robert Ervin
Customer Reviews for Williams Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kimberly was great and very helpful
John StevensVery dark no lights
Sherilyn LoganNeed more people like this lady, very kind
Linda ReedUhaul is by far the Best rental.
Guy WintersReally no improvement needed at this location. Kim, the lady that assisted me throughout my rental process was exceptional! She was knowledgeable, polite, and made my rental experience painless. She deserves kudos for a job well done!
Bradley LambKim is the best U-Haul agent i have ever had!!
Jason CurryKim was extremely helpful and attentive.
Trusten LeeGreat people that run this Uhaul. Always helpful and knowledgeable.
John MetzkerWould be great to be able to rent a pick up from this location I. Rockville In
Julie WineingerWeekend hours
maurice eliHelpful and efficient staff. No troubles, and very accommodating
Gary HannerThe price per mile on your trucks for local rental is to high
Ron AllisonClean and friendly..
Thomas BlacketerHave more 5x8 cargo trailers available.
Ingo SchulzFantastic customer service !! Keep it up!
Julie WineingerThank you for the excellent service!! Also love the ease of mobile check in and out 🤗
Alex HemingerThey weren't open when I returned the truck and trailer, just left keys in the drop off box.
Karen sweetOur original pick up was supposed to be in Veedersburg, IN. When we got there the place was closed, and the truck was locked behind a gate. It took us over 45 minutes to get a hold of someone from U haul. The gal we spoke with was very understanding an did find us another truck, but it was over 30 miles away (not her fault). We wasted over 4 hours playing around trying to get a truck. I would not recommend the Veedersberg uHaul to anyone! I have to rent another truck this Saturday. My son will be picking it up in Merrillville, IN. I just hope we don't have the same problems again.
Joseph WILUSZEngine light was on the entire time. But the most painful part was picking up the moving van after hours and having to use the mobile device to get the key. If I can help it I will NEVER go through that again.
Charles GogginMy wife picked up the trailer from here and it is terrible that since they did not have a received they sold her an old used rusty one for $15. I think they possibly took advantage of her because she was a women and needed the trailer immediately.
William PrettymanWhen we got there the truck had a dead battery we have to call the 24 hour service on the side of the door and wait 2 hours before somebody got there was 31/2 hours by the time we left the lot the people should have made sure the truck was in running condition it had a Burger King bag in the back was not entirely clean but u-haul did compensate me for our troubles.When we got there the truck had a dead battery we have to call the 24 hour service on the side of the door and wait 2 hours before somebody got there was 3/2 hours by the time we left a lot the people should have made sure the truck was in running condition it had a Burger King bag in the back was not entirely clean but u-haul did compensate me for our troubles
Tamra McCulloughEverything was great. Very excellent customer service.
Tom Rohrjust had a hard time doing the online check-in. It actually took us almost an hour. :-( Otherwise it was fine
Curtis HaywoodAll good
robert turnerKimberly at the rental location in Rockville took care of everything. She was awesome and is a real asset to Uhaul.
John GreenI was surprised I had to bring the trailer back to the original place I picked it up. I had to drive 50 miles out of my way to take it back. I never had to do that before. I was always able to drop it off at a closer location of my destination. That was very disappointing!
RICHARD WINTERNot a thing That was the best trailer that I have ever pulled and I have pulled alot of them
Ronald CopeIt was fine. Very appreciative of the staff hooking up trailer.
Trusten LeeIt was a little tricky to make payment, a couple of calls and a visit.
Dj BrubeckOvercharging fucks!
Bradley WilcoxGreat service!
MATTHEW HEATHEfficient and friendly
Justin HeinVery accommodating
Trusten LeeExcellent service and store!
Paul BartlowShe was very helpful and pleasant. I called 2 weeks in advance to rent the truck, received the confirmation 2 days in advance of my arrival and everything was ready when I arrived.
Jessica ThorntonAdvise customers to complete the mobile check in before they lock the vehicle and drop the keys in the lockbox
CASEY JALOWIECGreat U-Haul center in Rockville, Indiana. Thanks.
Kurt VandermolenNA
Roy JohnsonI was very pleased. Staff was very helpful and friendly.
Trusten LeeIt was a good experience. Thanks
RICHARD seymourBest damn service you could ever ask for at William's Rentals....
Mike CanfieldVery good service and very accommodating. I will use them first every time when in the area. Most certainly I will recommend them.
Rick Newlin